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hq67
10-03-14, 10:27 AM
I have upgraded my phone backed up to I cloud When e I restored
My new phone. All my games have reverted back to new games at level 1 How-do I get my games back thank you
LuckyFirefox
10-03-14, 10:41 AM
Hi, you can use the Log-In Feature (http://forums.storm8.com/showthread.php?59955) to access your games on a new device. If you forgot your password, then you will need to contact Support (http://support.storm8.com/tickets/new) at support@teamlava.com for assistance.
hq67
10-03-14, 10:46 AM
Hi, you can use the Log-In Feature (http://forums.storm8.com/showthread.php?59955) to access your games on a new device. If you forgot your password, then you will need to contact Support (http://support.storm8.com/tickets/new) at support@teamlava.com for assistance.

I used restaurant story for this it this as reverted to new as well
LuckyFirefox
10-10-14, 02:10 PM
The log-in feature will let you sign into your Storm8 account using your Storm8 ID name and password. If you still need assistance recovering your original account, then you will need to contact Support (http://support.storm8.com/tickets/new) at support@teamlava.com. A Support Agent will be able to help you. You can PM me your ticket number once you have submitted your request.