Thank You & Please Fix the Sloth!

[Splashy81]

With the new update, I've noticed the Pyro Pony at level 15 is fixed to show its correct art. Thanks for this, TL! It's very much so appreciated! Could you PLEASE do the same for the Sloth, who still does not have its correct art for level 15!!!

[[S8] Regina]

With the new update, I've noticed the Pyro Pony at level 15 is fixed to show its correct art. Thanks for this, TL! It's very much so appreciated! Could you PLEASE do the same for the Sloth, who still does not have its correct art for level 15!!!

The image for the level 15 Ancient Sloth should be fixed. Please try reinstalling the game to update the art assets and cache. Reinstalling the game will not remove your game data and progress.

[xanethi]

Worked for me now. But battlegrounds still not running

[Splashy81]

I'm sorry, but this did not work for me. I deleted the app, reinstalled through App Store & the art wasn't showing... So I deleted the app again, shut down my phone, reinstalled the app, shut down my phone again & the art is still not showing :(

It doesn't show on my farm or on Arc's (Xanethi) farm!

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[Splashy81]

Art isn't showing in the battlegrounds either (Sloth did win that battle though :cool: with a rock-leaf-rock attack!)...

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[xanethi]

Splash what is your in game name. I whant to try and visit you to see How it looks for me.
Just did a double check on mine. It changed for me on both iPad and iPhone (although i had to reinstall on both to make it Working)

[Splashy81]

My farm name is Autumn Sun... I suspect the sloth will appear to have its level 15 art when you visit because your issue with not being able to see the art has been fixed. It seems to be a "global" issue, in that the art either shows everywhere or nowhere (b/c the art doesn't show for me on my farm, other people's farms or in the battlegrounds). :(

[Splashy81]

I found a place where the level 15 art is showing for my Sloth... It's in my album of creatures.

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[xanethi]

You are right. When i visit you it appears to look Like a level 15 creature. Hope they fix it for you soon

[[S8] Regina]

Thank you all for the info! This has been forwarded to the team for a fix, thanks :D

[Splashy81]

I tried another reinstall of the app & it did not fix the issue :/

[[S8] Regina]

I tried another reinstall of the app & it did not fix the issue :/

This information has already been forwarded to the team for a solution! Thank you for your patience.

[zenobia42]

My sloth, too, will not show the level 15 artwork. It took a lot to get it to the highest level and I'd like to see it. :(

[Splashy81]

Thank you for forwarding this information. Since this thread has already been changed to "Answered," how will I know what/when the "solution" is?

[kooky panda]

When more information is available, a post should be made to this thread.

[Splashy81]

Yay!! I updated through the App Store this evening & the sloth was fixed!! Thanks!