frogsr
08-25-14, 12:49 PM
Ok, so I rarely spend money on this game but I bit the bullet and bought 520 gems for 19.99. With tax, my bank was debited 21.59.
One problem.....I never got the gems!!!!!! Yet Storm 8 aka TL got my 20 bucks!!!
Yes, I have closed it out many times, I have emailed them four times.....all with no reply. No gems!!!!!
I even called my bank to stop payment. Can't do that as it's still "pending" and the vendor aka Storm 8 has to approve the refund.
I am frustrated, sick and tired of this and about ready to call the higher ups (apple) and log a complaint.
I need YOU to get me a refund because you can keep your gems and your crappy, so called nonexistent customer service.
Yes, I know your only an entity who moderates the forum board but I need this addressed ASAP!
It's not the first time this has happened BUT it will be the last.
One problem.....I never got the gems!!!!!! Yet Storm 8 aka TL got my 20 bucks!!!
Yes, I have closed it out many times, I have emailed them four times.....all with no reply. No gems!!!!!
I even called my bank to stop payment. Can't do that as it's still "pending" and the vendor aka Storm 8 has to approve the refund.
I am frustrated, sick and tired of this and about ready to call the higher ups (apple) and log a complaint.
I need YOU to get me a refund because you can keep your gems and your crappy, so called nonexistent customer service.
Yes, I know your only an entity who moderates the forum board but I need this addressed ASAP!
It's not the first time this has happened BUT it will be the last.