Help!

[laurelsail]

All of my Story games have disappeared and gone back as if they were brand new games! I tried closing/opening them...I turned my device off and back on again but still nothing!

Please help!

[PikaSquirrel]

Please force close your game and check again. You should see your original accounts on your device now. Please let us know if you still do not see your accounts on your device, thanks. :)

[laurelsail]

Is force closing when you double hit the home button and swipe them up? If so, I have already done that...

[PikaSquirrel]

Looks like an agent is helping you with the account through a ticket. Please check your email for a response from them to help recover your account. Thank you!