Cannot install game from kingdom goals

[elmia5555]

Every time a kingdom goal comes up asking to install a game I will click on it and only receive an empty white screen, which automatically closes.

When searching the name of the game in the App Store it is not found.

This happened many times. Most recently today with Diamond Blast

[DessertWolf]

Sorry to hear that. You may be encountering this because your device regional settings does not currently match your iTunes regional settings. Please ensure that your iTunes and device regional settings are the same in order to prevent this issue from occurring. Hope this helps!

[elmia5555]

What are device regional settings ? Where do I set or change them?

[DessertWolf]

You can adjust your device's regional settings by accessing; Settings > General > International > Region Format. Please make sure your Region Format matches your iTunes Regional Settings.