Support not responding, urgent

[Anaboe]

Regarding the Valuepack I contacted support by email on 05/23/2014 22:47 CET and they offered me a very nice solution, which I'm very greatfull for.

I had to let support know I accepted the solution, which I did on 05/24/2014, 22:44 CET.

But up till now the solution hasn't been executed.

Since the Valuepack is expiring within almost 21 hours, it's kind of urgent.

I already contacted support again on 26/05/2014, 3:08 CET and one of the community-managers on this forum by PM, and just now I contacted support by email again.

Please, please, can someone let me know when they're gonna keep the deal?


Sorry if my English isn't that good, it's not my native language.

[SparklyOctopus]

You should be able to purchase the Value Pack now. :) I also moved the thread to Dragon Story since it's pertaining to that game.

[Anaboe]

I'd like to say thanks to everyone at Team Lava for their excellent service and help in this matter! It's realy extraordinairy, and a service they weren't required to give, so it's great!

Thank you all!

[kooky panda]

Yeah I am glad you got the pack!