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View Full Version : Why can't I purchase gems



signer88
05-20-14, 06:02 PM
I want to purchase gems that you show are on sale but all I get is a blank screen. House name is Done. Level 100. Account signer88.

kooky panda
05-20-14, 07:21 PM
Check and make sure you have the most current apple software update for your device.

If so try going under settings-safari and clear out cookies, then restart your device.

If still issues, try deleting and redownloading the game.

signer88
05-20-14, 09:17 PM
I have done all of the above to no avail.

kooky panda
05-21-14, 06:15 AM
Send an email to support@teamlava.com so an agent can check your game.