View Full Version : Answered Picture problem
QueenVL
05-08-14, 05:17 PM
Today something strange happened. Today I tried to log in to my game and all I see is blue screen. My neighbors kingdom I can see but not my. What is wrong and how can I fix it.
kooky panda
05-08-14, 05:19 PM
Try restarting your device.
Delete and redownload the game.
If you are still getting the blue screen, send an email to support@teamlava.com
KishmishPls
05-08-14, 05:40 PM
I'm sorry to hear that!
A fresh install should work, but if you are still experiencing this issue you may also want to try re-connecting to your wifi or connecting to a different connection altogether. Try putting your device in "Airplane" mode, then wait a few minutes before reconnecting.
We also suggest that you clear your cache in Safari:
Settings> Safari> Clear Cookies and Data
Make sure that you keep your background applications to a minimum, as running multiple applications at a time consumes resources on your device and may hinder performance.
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