PDA

View Full Version : Answered Game froze



rainbow3740
04-24-14, 01:36 PM
I was playing 11 cards in summer fun and used 15 gems for auto daubs and in the middle of the game it froze and I lost everything. 66 tickets and 15 gems for nothing. I love this game and can't wait for my tickets to refresh everyday so please help.

ebils
04-24-14, 03:34 PM
Hi rainbow3740,

We have investigated your account and noticed you are using a iPad1. The crash you have experienced might be caused by a lack of resource on your device. Please force close all background apps before running Bingo. This should help free up some resources and improve game performance.

We apologize for the inconvenience this has caused.

If you continue to experience any issue, please contact us at support@sharkparty.com