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View Full Version : Changed to new phone, same account on both.



husal460
04-15-14, 10:36 AM
Hi!

I changed my device, so I logged in via Restaurant Story on the new device, but then I see the old device still has the same account. So I have same ID on both devices now. How do I fix this? I will give away my old phone, therefore I want to remove the accounts I have there.

Thanks.

[S8] Elsa
04-15-14, 10:54 AM
Hi Husal460,

Please email support@teamlava.com and send me a PM with the ticket number. Be sure to include your Storm8 ID and information to verify your account in the email. :)

candles2020
04-26-14, 03:19 PM
Metro City Story does not recognize my storm8 id when i try to get neighbors on my iphone. I installed the app with my storm id and I have been playing M.C.S. for over a month. It wants me to create a new one. I play other games bakery and restaurant story on my kindle fire without any problems. i have been playing on the kindle for over a year and opened my account on the kindle.

[S8] Elsa
04-28-14, 02:55 PM
Can you go ahead and create a new Storm8 ID for City Story Metro and send me a PM with your new ID?

Please note that City Story Metro is not available on Android or Kindle.