Storm8 Support is SO SLOW and NOT HELPFUL

[hokiehi2]

I have been waiting for Storm8 and TeamLava to transfer my Dragon Story account to my new iPhone 5 for too long. I have submitted a request with all of the information needed to transfer my account THREE TIMES and support has done ABSOLUTELY NOTHING. I am SO ANNOYED and wish Storm8 was more helpful. :mad::mad::mad:

[maguar]

Depending on the volume of tickets it can take 3-5 business days. If you haven't setup an ID on your new device you can follow the steps in this thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method) to do the transfer yourself.

[hokiehi2]

Once again, I have taken all of the necessary steps to have my accounts transferred, Storm8 Support is just extremely slow and not helpful.

[[S8] Elsa]

Please allow Support 3-5 days to respond. Thanks!

If you know your password, you can transfer your games using the Login Feature. You can read the instructions for this here (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!).