View Full Version : Answered Please help!! Purchased gems a no show!!!

03-05-14, 01:57 PM
Hi, i was wondering if someone could please help me? I purchased 250 gems in bingo and they are NOT showing up, does anyone know how i can get them?? Im not impressed, as i paid money for these. Thanks in advance for any help and advice. My support id is QFGT9HB

kooky panda
03-05-14, 02:06 PM
Sometimes there may be a delay in the gems showing up.
Try restarting your device.
Check your iTunes account to make sure the transaction did go through.

If they are still not showing up send a copy of your iTunes receipt to support@sharkparty.com for assistance.

03-05-14, 02:11 PM
Thankyou for the help. Will try both those options now:)

03-05-14, 02:31 PM
Sorry to be a pain, just wondering where do i go in my itunes account to check purchase transactions??

kooky panda
03-05-14, 02:57 PM
Check this thread