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View Full Version : Answered Please help!! Purchased gems a no show!!!



larn2360
03-05-14, 01:57 PM
Hi, i was wondering if someone could please help me? I purchased 250 gems in bingo and they are NOT showing up, does anyone know how i can get them?? Im not impressed, as i paid money for these. Thanks in advance for any help and advice. My support id is QFGT9HB

kooky panda
03-05-14, 02:06 PM
Sometimes there may be a delay in the gems showing up.
Try restarting your device.
Check your iTunes account to make sure the transaction did go through.

If they are still not showing up send a copy of your iTunes receipt to support@sharkparty.com for assistance.

larn2360
03-05-14, 02:11 PM
Thankyou for the help. Will try both those options now:)

larn2360
03-05-14, 02:31 PM
Sorry to be a pain, just wondering where do i go in my itunes account to check purchase transactions??

kooky panda
03-05-14, 02:57 PM
Check this thread

http://forums.storm8.com/showthread.php?61471-Helpful-threads&p=788995&viewfull=1#post788995