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Shaywhitey66
02-08-14, 08:33 PM
I brought the christmas special paid in full and i never received the wizard dragon, 1000 food and something else came with it as well.
But i never received them, but my credit card was charged. Now its two months later and still nothing as to what i paid for.
Please help, thank you!!

igames4me
02-08-14, 08:35 PM
You need to email support@teamlava.com include storm id and your receipt so they can check you game

But why did you wait 2 months?

MakJulos
02-09-14, 02:13 AM
Maybe it was reported but Shay hasn't gotten a reply? Haven't contacted support much, but unlike when posting questions on forum mailing them seems to actually generate replies, although not speedy ones :)

kooky panda
02-09-14, 10:20 AM
I brought the christmas special paid in full and i never received the wizard dragon, 1000 food and something else came with it as well.
But i never received them, but my credit card was charged. Now its two months later and still nothing as to what i paid for.
Please help, thank you!!
Please send an email to support@teamlava.com along with a copy of your receipt.
If you did sent a support email two months ago, please send me the ticket number by private message. (http://forum.storm8.com/private.php?do=newpm&u=46)