View Full Version : Answered All games back to starting point after changing phine
nuttyangel_69
02-06-14, 10:54 AM
I've lost all my progress since changing to my new iPhone today.
I backed. Everything up and synced it all before transferring everything to my new device. Anyone know how I can get my original games back?
Thanks
kooky panda
02-06-14, 11:53 AM
You can email support@teamlava.com (support@teamlava.com) and they can transfer your games.
If you no longer have your old device, I would advise using the storm 8 transfer so your storm ID and games are removed from your old device.
Transfer Thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489)
If you still have your old device, you can play your games on both devices by using the login feature
New Logon on Feature (http://forum.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-(login-applies-to-all-games)&p=759602&viewfull=1#post759602)
If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.
nuttyangel_69
02-06-14, 01:40 PM
Hi
Thanks for getting back to me. I opened one of the games and clicked the settings cog, entered my storm 8 ID and requested the transfer then I got a pop up saying I didn't have a storm 8 account to transfer to?? But it popped up with the account to replace the new one with the current leel I was on and I concurred that it was correct only for it to tell me I didn't have a storm 8 ID or password, which I obviously do as I'd already just signed it in.
Can you explain?
Also in Castle Story I couldn't ind the 'cog' anywhere, jut a button for settings whih didn't show me anything to do with transferring accounts.
Thanks
kooky panda
02-06-14, 02:53 PM
Hi
Thanks for getting back to me. I opened one of the games and clicked the settings cog, entered my storm 8 ID and requested the transfer then I got a pop up saying I didn't have a storm 8 account to transfer to?? But it popped up with the account to replace the new one with the current leel I was on and I concurred that it was correct only for it to tell me I didn't have a storm 8 ID or password, which I obviously do as I'd already just signed it in.
Can you explain?
Also in Castle Story I couldn't ind the 'cog' anywhere, jut a button for settings whih didn't show me anything to do with transferring accounts.
Thanks
If you are trying to use the storm 8 transfer
http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489
You will need to be in a storm 8 game. Search app store using storm 8 and you will find a list of games.
Then follow instructions on post 1 on the above thread.
If you want to use the login feature
http://forum.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-(login-applies-to-all-games)&p=759602&viewfull=1#post759602
check post 1 on the above thread, there is a list of games for IOS players to use.
Castle Story does not have the login feature yet, but if you download and use one of the other games listed, when you login for that game all the games on your old device will also move to your new device. (games follow the assigned storm ID).
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