Pictures coming up as blank white squares.

[ongakuonna]

I am pretty sure this is from peanut butter. All the other jellies/butters seem to be fine. Not a big issue, but thought I'd mention it.


http://i.imgur.com/5LvP0cc.jpg

[driver1711]

I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.

[[S8] Regina]

Oh no! We're looking into this right now, thanks!

[minidemon88]

I'm also seeing this on my jelly maker. The other jams are okay except the blackberry jelly.

http://i319.photobucket.com/albums/mm471/mini_demon08/FarmStory2.png (http://s319.photobucket.com/user/mini_demon08/media/FarmStory2.png.html)

[[S8] Regina]

The team is aware of this issue and investigating. Thank you! :)

[[S8] Regina]

Please let us know if reinstalling the app helps clear up the image for the Blackberry Jelly. Thank you!

[mamareader02]

Also does this with jewelry

[[S8] Regina]

Also does this with jewelry

The team is also aware of the image issue with the Ring in the Jewelsmith, and is currently looking for a fix. Thank you!

[driver1711]

I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.

Tested this today after uninstalling and reinstalling ver. 1.7. Problem appears to be fixed and Blackberry Jelly shows in Valentine and Christmas version.

Also noted that the problem with lights on the order warehouse has been fixed.

[[S8] Regina]

This has been fixed, please craft these items and let us know if the issue persists. Reinstalling also works as well. Thank you!

[minidemon88]

Tested and crafted some Blackberry Jelly, it's working fine again. Thank you for fixing the glitch so promptly! :)

[[S8] Regina]

Tested and crafted some Blackberry Jelly, it's working fine again. Thank you for fixing the glitch so promptly! :)

Cool, glad it's working well!

[Jnny2good]

Also noted that the problem with lights on the order warehouse has been fixed.
OT, but still not fixed on mine.

[klengenhues]

oh no. The blanks have reappeared at the jellymaker :-((((

[kooky panda]

oh no. The blanks have reappeared at the jellymaker :-((((
When I downloaded the update, I got the blank squares. Try (http://forum.storm8.com/showthread.php?61422-How-to-force-close-out-your-games-(IOS))closing out your game (http://forum.storm8.com/showthread.php?61422-How-to-force-close-out-your-games-(IOS)) to see if this does the trick.

[minidemon88]

Crafted the blackberry jelly few days back and noticed the blank white square glitch again.

[minidemon88]

Crafted a few more blackberry jelly and it seem like the glitch is re-appearing again.

[kooky panda]

Have you force closed out the game to see if that fixes the issue?

[filipian]

I have the same issue, even reinstalling doesnt work it keeps on having a a white blank on my gems maker since my last update and it went a bit slower12991

[kooky panda]

Thanks for the picture and information. I will report that the issue seems to be back.

[minidemon88]

Have you force closed out the game to see if that fixes the issue?

Yes kooky! I always force closed the app after playing. But the glitch is still there. No matter how many times I've re-crafted another new blackberry jelly.

[ebils]

Hello~

Was not able to replicate the White Square. Please try to reinstall again and clear your cache. Thank you.

[minidemon88]

Hello~

Was not able to replicate the White Square. Please try to reinstall again and clear your cache. Thank you.

Reinstalling or clearing the cache doesn't help. Though it's alright, not a big issue. I'll just ignore the white square glitch. Thanks for the replied! :)

[ghjvcucjb]

This has been happening to my jewelers. I haven't seen an item in months. Just a white square but once its in my barn it shows up.

[[S8] Regina]

We pushed out a fix for these images. Please force-close the game and let us know if these white squares continue to show up. Thank you!

[minidemon88]

Regina;886306']We pushed out a fix for these images. Please force-close the game and let us know if these white squares continue to show up. Thank you!

Thank you! The glitch is fixed. Really appreciate the effort! :)