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View Full Version : Fixed Pictures coming up as blank white squares.



ongakuonna
01-28-14, 02:26 PM
I am pretty sure this is from peanut butter. All the other jellies/butters seem to be fine. Not a big issue, but thought I'd mention it.


http://i.imgur.com/5LvP0cc.jpg

driver1711
01-28-14, 02:33 PM
I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.

[S8] Regina
01-28-14, 02:53 PM
Oh no! We're looking into this right now, thanks!

minidemon88
01-29-14, 12:49 AM
I'm also seeing this on my jelly maker. The other jams are okay except the blackberry jelly.

http://i319.photobucket.com/albums/mm471/mini_demon08/FarmStory2.png (http://s319.photobucket.com/user/mini_demon08/media/FarmStory2.png.html)

[S8] Regina
01-29-14, 07:52 AM
The team is aware of this issue and investigating. Thank you! :)

[S8] Regina
01-29-14, 11:33 AM
Please let us know if reinstalling the app helps clear up the image for the Blackberry Jelly. Thank you!

mamareader02
01-29-14, 01:21 PM
Also does this with jewelry

[S8] Regina
01-29-14, 02:08 PM
Also does this with jewelry

The team is also aware of the image issue with the Ring in the Jewelsmith, and is currently looking for a fix. Thank you!

driver1711
01-31-14, 07:08 AM
I am seeing the same thing on my jelly maker. Think it is only on Blackberry Jelly.

Tested this today after uninstalling and reinstalling ver. 1.7. Problem appears to be fixed and Blackberry Jelly shows in Valentine and Christmas version.

Also noted that the problem with lights on the order warehouse has been fixed.

[S8] Regina
02-03-14, 01:27 PM
This has been fixed, please craft these items and let us know if the issue persists. Reinstalling also works as well. Thank you!

minidemon88
02-05-14, 01:58 AM
Tested and crafted some Blackberry Jelly, it's working fine again. Thank you for fixing the glitch so promptly! :)

[S8] Regina
02-05-14, 10:33 AM
Tested and crafted some Blackberry Jelly, it's working fine again. Thank you for fixing the glitch so promptly! :)

Cool, glad it's working well!

Jnny2good
02-10-14, 07:25 AM
Also noted that the problem with lights on the order warehouse has been fixed.
OT, but still not fixed on mine.

klengenhues
03-06-14, 12:50 PM
oh no. The blanks have reappeared at the jellymaker :-((((

kooky panda
03-06-14, 02:42 PM
oh no. The blanks have reappeared at the jellymaker :-((((
When I downloaded the update, I got the blank squares. Try (http://forum.storm8.com/showthread.php?61422-How-to-force-close-out-your-games-(IOS))closing out your game (http://forum.storm8.com/showthread.php?61422-How-to-force-close-out-your-games-(IOS)) to see if this does the trick.

minidemon88
03-29-14, 01:42 AM
Crafted the blackberry jelly few days back and noticed the blank white square glitch again.

minidemon88
04-05-14, 01:39 AM
Crafted a few more blackberry jelly and it seem like the glitch is re-appearing again.

kooky panda
04-05-14, 01:43 PM
Have you force closed out the game to see if that fixes the issue?

filipian
04-09-14, 05:59 AM
I have the same issue, even reinstalling doesnt work it keeps on having a a white blank on my gems maker since my last update and it went a bit slower12991

kooky panda
04-09-14, 10:46 AM
Thanks for the picture and information. I will report that the issue seems to be back.

minidemon88
04-09-14, 11:07 AM
Have you force closed out the game to see if that fixes the issue?

Yes kooky! I always force closed the app after playing. But the glitch is still there. No matter how many times I've re-crafted another new blackberry jelly.

ebils
04-09-14, 02:17 PM
Hello~

Was not able to replicate the White Square. Please try to reinstall again and clear your cache. Thank you.

minidemon88
04-12-14, 02:34 AM
Hello~

Was not able to replicate the White Square. Please try to reinstall again and clear your cache. Thank you.

Reinstalling or clearing the cache doesn't help. Though it's alright, not a big issue. I'll just ignore the white square glitch. Thanks for the replied! :)

ghjvcucjb
04-13-14, 12:51 AM
This has been happening to my jewelers. I haven't seen an item in months. Just a white square but once its in my barn it shows up.

[S8] Regina
04-14-14, 07:41 PM
We pushed out a fix for these images. Please force-close the game and let us know if these white squares continue to show up. Thank you!

minidemon88
04-16-14, 10:47 AM
Regina;886306']We pushed out a fix for these images. Please force-close the game and let us know if these white squares continue to show up. Thank you!

Thank you! The glitch is fixed. Really appreciate the effort! :)