Building/upgrading, attacking, etc broken!

[m4r6e]

I'm in a ETERNAL LOOP!
A Groundhog Day effect!

I try to upgrade my walls, they work at first, but then the game reloads/reconnects with servers and none of the actions/upgrades, etc stay! Only the money and spell gems are being updated correctly...


I couldn't even attack. I entered another player land and it simply started reloading content and stayed that way "for ever"

[mcgoohoo]

Me too. But I can attack just fine. I don't want to lose all my HARD earned cash!

[FrozenTurtle]

What level walls are you attempting to upgrade?

[mcgoohoo]

any/all. i have tried every single upgrade possible. I have collected $5.6 M so i'm trying to upgrade 2 lv 8 walls and 1 lv6. I have also tried upgrading flamethrowers to lv 6, walls to lv 7. everything just goes right back after about 10 seconds.

[mcgoohoo]

ive noticed a huge increase in the amount of loot of some kingdoms i'm attacking too, so its likely the same thing is happening to them.

[ccc5469]

Having same problem here..I have 7 million gold that I'm just gonna lose if I get attacked so I'd like to be able to use it for upgrades...

[FrozenTurtle]

Thanks, we're checking it out now.

[kooqingcrazy]

I have been trying for two hours, two reinstalls and iPad restarts to start a weapon upgrade.
Sequence of Events:
1. Upgrade weapon (I've upgraded different weapon kinds and all of the same kind that I have the gold for)
2. within 30 seconds, the "Loading" screen appears and my gold is back and the upgrade WIP is gone and back to the old level

Tried the following remedies:
1. Remove app from memory/Shutdown/Restart iPad/start app/retry-->fail
2. Remove app/Restart iPad/Reinstall/retry-->fail
3. 1&2 with Flamethrowers (lvl 3->4) and Watchtowers (lvl 7->8) --> fail
4. Complete a few battles to get more gold/return to home/retry-->fail

Please help!!

[byxbult]

Same issue here... i'm "only" about to lose 3 million gold as its getting really late here and i need to hit the sack, but it is frustrating as hell. Any and all upgrade just bounces back after a few seconds of that "loading" box. []are we to do here??

My support ID is HASQ9U by the way.

[pauljnewman]

Ditto. I've reset the app, rebooted the ipad, tried a different wifi connection... Any suggestions?

[vicbc]

Same happening to me and my alliance mates. To upgrade walls, select the "all" option and then just upgrade the 1 wall piece. This has worked for us. No idea what to do about weapons or buildings :( Hope this helps.

[vicbc]

Same happening to me and my alliance mates. To upgrade walls, select the "all" option and then just upgrade the 1 wall piece. This has worked for us. No idea what to do about weapons or buildings :( Hope this helps.

[kooqingcrazy]

Confirmed same with another in my alliance as well

[vicbc]

If you are having the problem of upgrades resetting, try this to upgrade walls: select the "all" option and then just upgrade the 1 wall piece. This has worked for us. No idea what to do about weapons or buildings :( Hope this helps.

[FrozenTurtle]

We're currently looking into the issue now. Sorry for the inconvenience!

[mcgoohoo]

I just tried spending stones to upgrade a vault... same issue.

[abc123new]

Confirmed. I also have it reverting to prior time when buying with coins.

[mcgoohoo]

THANK YOU vicbc! I am no longer tethered to the game.

[pauljnewman]

This worked for me. Start the upgrade and **** the app. Wait 25-30 seconds, restart app. :)

[FrozenTurtle]

This should be fixed! Sorry again for the inconvenience! If you have any additional concerns, please email support@firemocha.com.