castle story crashed

[lina2405]

hi,
after collecting from the 'into to the glimmergate' adventure it crashed and my 'have to the hilt of darkness'
get lost. i want it back,please. so otherwise i have to do the adventure again.

thanks.

[Queenzod]

I don't know what to tell you about that other than to write support and hope they take pity on you. I have noticed that when these new updates come out there is a lot of crashing that doesn't happen normally. The game won't load and I get the "check your Internet connection" message a lot. Anyone else notice this?

[kooky panda]

As Queenzod stated you can send an email to support@teamlava.com for assistance.

Also, before I collect anything in my games, I go visit a neighbor to make sure my game has synced up with the servers.
If you are not synced up, then some of the progress may not save.