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ahmednaseer
11-16-13, 05:55 AM
Hi

Game name is "Restaurant story"
My id is = ahmednaseer
I am on level 17

Accidentally My finger touched on 24 gems item and it made a purchase.
There is no any confirmation msg or dialogue on expensive items?? That's
too bad, i did not come to know what was that item i did not accept
anything, i think it was any gift box, and a dialogue window opened with
rewards and i did not accept that.
It was as an accident and i got nothing, and i don't want anything instead
of my gems back.
I want my 24 gems back if i don't get these back i am gonna uninstall this
game and all games related to it.

molly819
11-16-13, 12:38 PM
You should email them with this information it happened to me once & they did give them back

maguar
11-16-13, 03:16 PM
Sorry to hear that you have lost gems. Unfortunately it's not something we can help you with on the forums (we don't have acess to your game). You will need to email support@teamlava.com as they do have acess to your game.