Lost gems!

[5618719]

I sent you few emails.. to teamlava.. and storm 8... but noone gave me an answer.. the game made a trap and took my 24 gems for some chest. apple bubbling stuff was given me for 24 gems. i didnt mean to buy i didnt even click on anything to buy! why would i ? im collecing my gems since weeks! there were 32 now only 8. i saw you ve helped people about these stufff... so please help and give back my gems! take you apple bubbling or whatever!... feeling very sad now....

[kythereia]

This just happened to me today too at Bakery story. I was so upset I felt like giving up playing bakery story and just concentrate on fashion story cause it took me the whole lvl 1- 43 to save up the gems and all i got for the 24 gems was this ugly blue robot. I hate stupid gem traps. the POP-UP TRICK is a really really NASTY TRAP.

[5618719]

this just happened to me today too at bakery story. I was so upset i felt like giving up playing bakery story and just concentrate on fashion story cause it took me the whole lvl 1- 43 to save up the gems and all i got for the 24 gems was this ugly blue robot. i hate stupid gem traps. The pop-up trick is a really really nasty trap.

well im gonna stop playing if they dont help us about this...

[kooky panda]

I am sorry this has happened, but the forum cannot help with loss of gems. You will need send contact support@teamlava.com for assistance.
It can take 3-5 business days before a support agent can respond to your ticket. If it has been over 5 business days, you can reply back to your automatic email with your ticket number to check on the status of your request.