the purple diamond can not be added up more than 9999

[jinrox]

hey staff:

I am playing kingdom clash in China, and my game is in Chinese verson. when I purchased 12500 purple diamond, I got nothing, and I checked my bank account, the money has been taken. I wounder it might be the bug that purple diamond can not be added up more than 9999. I send an email to support@firemocha.com, it got returned. please check for me. and reply me asap.
Thank you.
my strom8 Id is jinrox, my kingdom clash name is jnnrox.

Jin

[maguar]

If the returned email was an automated response your request went through and is now in the queue. If this is the case you should have a ticket number in the email. If the email bounced back, you can also log your request here (http://support.storm8.com/anonymous_requests/new).