PDA

View Full Version : [iOS & Android] New Login feature in Limited Games!



Pages : 1 2 3 [4] 5

krisssssta
09-18-15, 05:03 PM
I am wanting to restore farm story because it was deleted off my phone. The name I had was kristaannt

chila1234
09-18-15, 09:07 PM
I need help in bakery story 2. This was just introduced and not yet functioning well. Can't click on Liam.
We're excited to announce a new Login feature currently available in a limited number of games! Use the Account Settings option to set up your Storm8 ID and password to access your account on multiple devices.

Directions for Restaurant Story 1.7:

1. On your main account on your OLD device, create a password in the Help/FAQ within any game.

http://i.imgur.com/JUs8Kfy.png?1


2. Download and install Restaurant Story 1.7 (https://itunes.apple.com/app/id394807905?mt=8&at=10l3QL&ct=forum) from the iTunes App Store.


3. Look for Account Settings on the NEW device or device you want to use in the Storm8 menu or the Social tab.

http://i.imgur.com/Vd1Pzyy.png http://i.imgur.com/TyvrJnY.png


4. Login with your Storm8 ID and password and... voila! You will be able to access all of your games linked to the Storm8 ID!

http://i.imgur.com/sywcVkU.png



Directions for Candy Blast Mania 1.1.8:

1. On your main account on your OLD device, create a password in the Help/FAQ within any game.

http://i.imgur.com/n5k5LDS.png


2. Download and install Candy Blast Mania 1.1.8 (https://itunes.apple.com/app/id680022952?mt=8&at=10l3QL&ct=forum) from the iTunes App Store.


3. Look for Account Settings on the NEW device or device you want to use in the Storm8 menu or the Settings menu (cog icon).

http://i.imgur.com/IucbbxV.png http://i.imgur.com/M95zfQb.png


4. Login with your Storm8 ID and password and... voila! You will be able to access all of your games linked to the Storm8 ID!

http://i.imgur.com/zqAljFD.png

FAQ:

Will this feature be added to other games?
Yes, we will be polishing this feature and integrating it into other games in the future. The feature is currently available in:
iTunes

8 Ball Pool (https://itunes.apple.com/app/id734258121?mt=8&at=10l3QL&ct=forum)
Bakery Story (https://itunes.apple.com/app/id400506026?mt=8&at=10l3QL&ct=forum)
Bingo! (https://itunes.apple.com/app/id546871573?mt=8&at=10l3QL&ct=forum)
Bubble Mania (https://itunes.apple.com/app/id534342529?mt=8&at=10l3QL&ct=forum)
Candy Blast Mania (https://itunes.apple.com/app/id680022952?mt=8&at=10l3QL&ct=forum)
Cupcake Mania (https://itunes.apple.com/app/id867833019?mt=8&at=10l3QL&ct=forum)
Dragon Story (https://itunes.apple.com/app/id513474544?mt=8&at=10l3QL&ct=forum)
Fruit Splash Mania (https://itunes.apple.com/app/id712692308?mt=8&at=10l3QL&ct=forum)
Hidden Objects: Mystery Crimes (https://itunes.apple.com/app/id674105088?mt=8&at=10l3QL&ct=forum)
Jewel Mania (https://itunes.apple.com/app/id561326449?mt=8&at=10l3QL&ct=forum)
Restaurant Story (https://itunes.apple.com/app/id394807905?mt=8&at=10l3QL&ct=forum)

Google Play

Bakery Story (https://play.google.com/store/apps/details?id=com.teamlava.bakerystory)
Restaurant Story (https://play.google.com/store/apps/details?id=com.teamlava.restaurantstory)


You can use this feature in our games to log into the Storm8 you want to use, which will affect all games linked to the account!

What if I have more than one account because I have multiple devices?
As long as you create a password for each account, you can log into whichever account you want to play when you switch devices!

What's the Connect to Game Center option? (iOS only!)
You will be able to link one account to your Game Center ID. Tap Connect to Game Center to link the current account to your Game Center ID.

Once you have an account linked to Game Center, you can sign into Game Center on any Apple device and tap Connect to Game Center to recover your linked account to the device you're using!

What if I don't remember my password?
Our support team will need to help recover your account this time. Please email us depending on the game you need help with:

support@storm8.com
support@teamlava.com
support@firemocha.com
support@sharkparty.com

But once you get your account back, you can update your password so you can use this login feature in the future.

ait_vedan
10-04-15, 05:27 AM
You have no idea how long it took me to find this information. MULTIPLE advanced searches of the forum got me nowhere, until I scanned the search result dates to find something reasonably recent... Seriously, guys, in this day and age people upgrade devices often enough that you should make it an option SOMEWHERE on the game to log in with an existing Storm 8 ID. Frustrating to have the game tell me "that ID is already taken," YEAH NO KIDDING.

I completely agree! It took me ages to find this. Questions were not answered and I was ready to give up on Castle Story completely

ultimatu
10-21-15, 11:58 AM
Was mache ich wenn das Spiel Castle Story nicht auszuw?hlen ist.
Wie kann ich den Account selber ?bertragen ?
Der Moderator sagte ich soll die Anleitung befolgen, jeodch ist das Spiel Castle Story nicht auszuw?hlen.


What do I do if the game Castle Story is not select.
How can I transfer the account itself?
The moderator told me to follow the instructions, but the game Castle Story is not selected.

LauraLight16
10-26-15, 09:18 AM
I know my username and password, but can't find the login area on Fashion story. If it is the little blue S icon, that crashes my game every time so that makes it impossible for me to login. I had to make a new account just to play in the meantime, but I really don't want to start over again because I was in the upper 40's level wise.

kooky panda
10-26-15, 12:52 PM
I know my username and password, but can't find the login area on Fashion story. If it is the little blue S icon, that crashes my game every time so that makes it impossible for me to login. I had to make a new account just to play in the meantime, but I really don't want to start over again because I was in the upper 40's level wise.
Only the games shown on post 1 of this thread have the login feature. You will need to use one of those games.
When you use the feature, your storm ID and all storm 8 games will also transfer over to your new device. You may need to restart your fashion game after you transfer.

LauraLight16
10-26-15, 12:58 PM
It's only available on restaurant but just download restaurant and sign into the account you want.... Then open your bakery game and should be there.

tysm, this helped me recover my Fashion story account as well. <3

EnchantedG
10-30-15, 05:58 AM
HI, i gave my old phone to my son, and it had my game on it "Dragon Story" however, there is option to login as another user, but none that says "New User" what should i do? He wants to play DS but since it is my account there, he cannot. Thanks for ur help. Oh it is an Android device.

kooky panda
10-30-15, 07:11 AM
HI, i gave my old phone to my son, and it had my game on it "Dragon Story" however, there is option to login as another user, but none that says "New User" what should i do? He wants to play DS but since it is my account there, he cannot. Thanks for ur help. Oh it is an Android device.
Your son will need to email to support@storm8.com and tell them they have a new device and there is a previous storm ID on the phone from the previous owner.

EnchantedG
10-30-15, 07:52 AM
Your son will need to email to support@storm8.com and tell them they have a new device and there is a previous storm ID on the phone from the previous owner.

Thank u fr ur prompt reply, will do so :)

GeneralUnrest
11-10-15, 03:16 PM
Could you please repost the links about how to transfer your game if it does not yet have the login option? (Castle Story). The links in the old posts do not work anymore. Thank you!

kooky panda
11-10-15, 03:42 PM
Could you please repost the links about how to transfer your game if it does not yet have the login option? (Castle Story). The links in the old posts do not work anymore. Thank you!
On post 1 is a list of games that have the login feature. Use one of those games to transfer. When you transfer all games under your device will also transfer over including your castle game.

zzzzcafe
11-14-15, 12:52 PM
Pls help! I have received 3 new games that are not compatible with my android. How can I get them off my challenge tab and to stop them from popping up consistantly. Thnks

KylesKaren
11-16-15, 01:56 AM
I have transferred my games to my Adroid Tablet but the games seem to be lagging and missing something???? I'm showing for Dragon Story that the version I'm running is 2.3.1.1.g and Castle Story is version 1.2.5.4g. Could someone please advise if these are the most up to date versions. They just do not look or act right. Thank you.

MarysBiogarden
11-19-15, 06:26 AM
Hello everyone,
I have a new iPhone, the older ohne was broken.
I have downloaded Cupcake and logged me with my Storm8 ID and password in.
All 21 Games I have played are there. I click on the button, that all games should be restored and it says that I dont have a password for the Storm8 ID.
But I am logged in!!!
What should I do???

[S8] Elsa
11-19-15, 12:38 PM
Hello everyone,
I have a new iPhone, the older ohne was broken.
I have downloaded Cupcake and logged me with my Storm8 ID and password in.
All 21 Games I have played are there. I click on the button, that all games should be restored and it says that I dont have a password for the Storm8 ID.
But I am logged in!!!
What should I do???

It's just notifying you that your temporary Storm8 ID does not have a password, so by proceeding, you will recover your original but lose access to your temporary. If you don't want to play with the temporary account, you can proceed. If you want both accounts, make a password first before you login. :)

MarysBiogarden
11-19-15, 12:45 PM
Thanks, now I have my games back :-D

powderpuffs28
11-22-15, 04:24 AM
I have done this and still not working. This makes twice for candy blast mania

pickled_beet1
11-23-15, 10:57 AM
I switched from iOSS back to android. I have an account set up, but I don't have the option to log in. Does this mean I'll have to start over?

kooky panda
11-23-15, 12:14 PM
I have done this and still not working. This makes twice for candy blast mania
Please send an email to support@storm8.com so an agent can assist in the transfer of your games.

kooky panda
11-23-15, 12:16 PM
I switched from iOSS back to android. I have an account set up, but I don't have the option to log in. Does this mean I'll have to start over?
Check post 1. There are only a few games that you can use when you are on your android device. If you do not have one of the games, just download it so you can use it for the transfer back to your IOS device.
(You may have to force close you games on your IOS device to see the transfer. )

Massiel0016
11-23-15, 10:20 PM
Can not in fashion story?

maxxdangers
12-05-15, 07:36 AM
I am confused. All I have to do for Dragon Story is make sure I am logged in with my username and password?

sylbrac
12-06-15, 01:30 PM
Best game transfer experience thus far! If I had known of this last year I would have traded in my old iPad for a better promo. It is only 100$ now so decided to keep it. Not sure if the in- game instruction still says to record all of friends and gems or current level then call support staff to transfer the game but that was what stuck in my mind since 😬

sylbrac
12-06-15, 01:38 PM
Yes. That was what I just did. Sweet. Here's everything I did if that helps. I backed up my old iPad to iCloud then set up the new iPad with that backup. It restored the DS game purchased but as blank new game. I started playing it then I went in Neighbor to attempt to invite someone. It then asked me to create a new ID. I entered my existing user name so of course it said that username has been taken. But then it gave the option to login existing account. So I did, and the current game progresses was brought over.

HayliesStore
12-06-15, 10:08 PM
Please help me to get my christmas tree for my Shop on Fashion Story i spend $10.00 on gems to find my tree in the Magic box and other boxes and i can't found it please help i want my christmas tree so badly thank you very much. I'm HayliesStore on Fashion Story.

tdwhitt
12-09-15, 09:32 AM
I am playing on Christmas version FS & u can purchase for 45gems

mokemommy
12-16-15, 12:59 PM
Hello Storm 8 forum....................... Im becoming frustrated. I play Bakery strory 1&2, fashoin story, and night club story. Ive been playing these games for over 3yrs now and i want to upgrade my phone.. However when i got this current phone i was told all the same things about transferring games and when i re downloaded them i was left to start at the very beginning of each one..not cool when u've purchased gems and have millions of dollars and have made great friends (neighbors) all over the globe. Help....Im going from and Galaxy S III to a Galaxy 6....................Android!!!

kathysshops
12-26-15, 01:51 PM
Hi!

I want to transfer my games from Android to a Ipad.
I have done the tutorial. I have a password - that`s right - otherwise I could not come in to this forum.

Now my problem:
when I come to: Log in to Another Account

Account login:
Storm 8 ID

Games progress to be transferred to this device
23 games

Game progress to ve overwritten on this device
8 games

(I have deleted some games from my old android - here I can see them again. Could this be the problem?)

Cancel Proceed

When I go to Proceed

Then I get this message:

Warning
You have not yet set up a password on your current account and will not be able to access it after the transfer.
Proceed anyway?

Then I go to Let me think.
Because I need my scores I have already.


Please can me help someone?
Would be great.
Thanks a lot.

kooky panda
12-26-15, 02:54 PM
Hi!

I want to transfer my games from Android to a Ipad.
I have done the tutorial. I have a password - that`s right - otherwise I could not come in to this forum.

Now my problem:
when I come to: Log in to Another Account

Account login:
Storm 8 ID

Games progress to be transferred to this device
23 games

Game progress to ve overwritten on this device
8 games

(I have deleted some games from my old android - here I can see them again. Could this be the problem?)

Cancel Proceed

When I go to Proceed

Then I get this message:

Warning
You have not yet set up a password on your current account and will not be able to access it after the transfer.
Proceed anyway?

Then I go to Let me think.
Because I need my scores I have already.


Please can me help someone?
Would be great.
Thanks a lot.

It's just notifying you that your temporary Storm8 ID does not have a password, so by proceeding, you will recover your original but lose access to your temporary. If you don't want to play with the temporary account, you can proceed. If you want both accounts, make a password first before you login. :)

kathysshops
12-26-15, 10:07 PM
It's just notifying you that your temporary Storm8 ID does not have a password, so by proceeding, you will recover your original but lose access to your temporary. If you don't want to play with the temporary account, you can proceed. If you want both accounts, make a password first before you login. :)

Thirst: Thanks for your quick answer.


I haven`t make a Storm8 ID on the new Ipad. So there I`m only Guest.

I`m a little bit scared so I want to verify if I have understand you clearly.

When I say proceed: my old scores will be transfered to my new Ipad?
Is this correct?

Thanks for your answer.

kooky panda
12-27-15, 09:24 AM
Thirst: Thanks for your quick answer.


I haven`t make a Storm8 ID on the new Ipad. So there I`m only Guest.

I`m a little bit scared so I want to verify if I have understand you clearly.

When I say proceed: my old scores will be transfered to my new Ipad?
Is this correct?

Thanks for your answer.
Yes you old storm ID will move over to your new device.

Gweenykay
12-27-15, 02:06 PM
I did it, I did it! I read a lot of the qns and answers and many thanks to all, especially kookys patient answering in a way even I, (60yr old with first smart phone), could follow. My games with current levels are now on my new iPhone. I'm so excited! Great feature, don't understand the technology, but many thanks.

Annica5
12-27-15, 03:02 PM
The really brilliant thing is you can play your games on both phone and iPad, don't understand the technology either but it's so handy when tournaments are on :)

natxjkkggg
12-28-15, 08:35 AM
Hallo kooky panda,
My question is it possible to give my baby Account als a donation from my iphone to the iPad of my daughter in law?? Or Must the new device have the same apple ID??

kooky panda
12-28-15, 10:12 AM
Hallo kooky panda,
My question is it possible to give my baby Account als a donation from my iphone to the iPad of my daughter in law?? Or Must the new device have the same apple ID??
I am not sure what you are asking? Can you clarify?

natxjkkggg
12-28-15, 12:42 PM
I have the Fantasy Story twice. A Main Account with Level 50 and a baby account with level 38. The Main account Runs at my iPad pro.
the Second Account an my iphone and this Account I would like to give to my daughter in law to her iphone. So that their children Could Play this on here device ( iPhone ).is the transfer possible??

kooky panda
12-28-15, 01:09 PM
I have the Fantasy Story twice. A Main Account with Level 50 and a baby account with level 38. The Main account Runs at my iPad pro.
the Second Account an my iphone and this Account I would like to give to my daughter in law to her iphone. So that their children Could Play this on here device ( iPhone ).is the transfer possible??



On her iphone she can use a game shown on post 1 and login into your baby account using that storm ID and the password you have set up.
Those games will then be on her iphone and also remain on your iphone.

kathysshops
01-03-16, 12:25 AM
Yes you old storm ID will move over to your new device.

Wanted to say thanks to kooky panda.

I`ve tried it and it works.

One note: Perhaps you can write in the tutorial that this text:

Warning
You have not yet set up a password on your current account and will not be able to access it after the transfer.
Proceed anyway? Done! Thanks for the suggestion! (KP)


could come. And what it means.
I`ve seen that many user have this problem.

Thanks a lot again.


And now I have so eyes :rolleyes: - on IOS I have much more features as on Android. :D

StellarCastle
01-03-16, 11:57 AM
Kooky Panda you are my last hope.I wrote to support team but no response for days.I want to transfer my ID and it is urgent or I am gonna miss holiday goals,my ticket number is #1940509 and a few more .Please help me.Kind regards

kooky panda
01-03-16, 02:49 PM
Kooky Panda you are my last hope.I wrote to support team but no response for days.I want to transfer my ID and it is urgent or I am gonna miss holiday goals,my ticket number is #1940509 and a few more .Please help me.Kind regards
I will see if someone can check your ticket.

StellarCastle
01-03-16, 02:53 PM
Oh Thank you so much :) and thanx for your response

Deedybaby
01-05-16, 12:08 AM
I have been recently updated with my old acct. Can someone please tell me how can I delete inactive players

kooky panda
01-05-16, 11:02 AM
I have been recently updated with my old acct. Can someone please tell me how can I delete inactive players
Go to your neighbors list and at the top you should see an edit button. Click that and you can delete neighbors. Make sure you click the done button when you are finished.

cabbagej
01-06-16, 02:17 AM
Help please :/

I have been playing castle story on my ipod for awhile now, however its starting to die on me now (its quite old) i have recently brought an iphone and im wanting to transfer my game from my ipod to my phone as i dont want to lose where i am already up to. I have set up a password with my storm8 account but it doesnt give me an option to log in on my phone once i downloaded the game :/
What do i do.
Thanks :)

kooky panda
01-06-16, 11:29 AM
Help please :/

I have been playing castle story on my ipod for awhile now, however its starting to die on me now (its quite old) i have recently brought an iphone and im wanting to transfer my game from my ipod to my phone as i dont want to lose where i am already up to. I have set up a password with my storm8 account but it doesnt give me an option to log in on my phone once i downloaded the game :/
What do i do.
Thanks :)
Farm story does have the login feature. You will need to use one of the following games to do the transfer



8 Ball Pool (https://itunes.apple.com/app/id734258121?mt=8&at=10l3QL&ct=forum)
Bakery Story (https://itunes.apple.com/app/id400506026?mt=8&at=10l3QL&ct=forum)
Bingo! (https://itunes.apple.com/app/id546871573?mt=8&at=10l3QL&ct=forum)
Bubble Mania (https://itunes.apple.com/app/id534342529?mt=8&at=10l3QL&ct=forum)
Candy Blast Mania (https://itunes.apple.com/app/id680022952?mt=8&at=10l3QL&ct=forum)
Cupcake Mania (https://itunes.apple.com/app/id867833019?mt=8&at=10l3QL&ct=forum)
Dragon Story (https://itunes.apple.com/app/id513474544?mt=8&at=10l3QL&ct=forum)
Fruit Splash Mania (https://itunes.apple.com/app/id712692308?mt=8&at=10l3QL&ct=forum)
Hidden Objects: Mystery Crimes (https://itunes.apple.com/app/id674105088?mt=8&at=10l3QL&ct=forum)
Jewel Mania (https://itunes.apple.com/app/id561326449?mt=8&at=10l3QL&ct=forum)
Restaurant Story (https://itunes.apple.com/app/id394807905?mt=8&at=10l3QL&ct=forum)

When you transfer with one game, all games under your storm ID and ipod will also transfer over.
You may need to restart your farm game to see the transfer.

Luv2luvu
01-06-16, 08:39 PM
I recently switched from ios to android. I know my storm8 ID and password. I downloaded bubble blast mania and candy mania. There is no option in settings to connect to my storm8 account. After doing some research I learned the option to add the ID and transfer my account was only available through dragon story and bakery story. I downloaded both and put in my ID and it pulled up both of my old games. It did not however transfer my bubble and candy game with it. I uninstelled both the bubble and candy game then reinstalled them. Still nothing. Am I missing something? How do I get those two games to transfer over like dragon story and bakery story did?

kooky panda
01-07-16, 08:53 AM
I recently switched from ios to android. I know my storm8 ID and password. I downloaded bubble blast mania and candy mania. There is no option in settings to connect to my storm8 account. After doing some research I learned the option to add the ID and transfer my account was only available through dragon story and bakery story. I downloaded both and put in my ID and it pulled up both of my old games. It did not however transfer my bubble and candy game with it. I uninstelled both the bubble and candy game then reinstalled them. Still nothing. Am I missing something? How do I get those two games to transfer over like dragon story and bakery story did?
They should of transferred since the storm ID is the same for all your games.
Please send an email to support@storm8.com so an agent can check your account.

sweetslands
01-10-16, 11:31 PM
I remember reading something about accessing the account from the computer or laptop but cannot find any information about it. My android is having some major problems and I can't replace it right now. How can I load my games on to it?:confused:

scottnickangel
01-11-16, 05:21 AM
Can I do this feature in Farm 1? I have a password.

jjburgos
01-13-16, 03:47 PM
Is not giving me the option of log in to excisting account!!! I already have a password.

kooky panda
01-13-16, 05:58 PM
I remember reading something about accessing the account from the computer or laptop but cannot find any information about it. My android is having some major problems and I can't replace it right now. How can I load my games on to it?:confused:
I am sorry but the games are only playable on an apple device like iPad, iPhone, etc, android device or kindle fire.

kooky panda
01-13-16, 05:59 PM
Can I do this feature in Farm 1? I have a password.


Is not giving me the option of log in to excisting account!!! I already have a password.
You will need to use a game shown in post 1 to do the login. Once you move one game all games under that storm ID will also move over.

calamitycanela
01-16-16, 05:07 PM
Hi, I can change between ids in my ASUS phone and tablet except the one I have all my Candy mania levels saved. I changed from IOS to Android.
No internet connection says. I have my wifi and my 4G. Nothing. I mailed an agent. No idea of what can be.
The account with my levels is: siemprecanela
Help please

kooky panda
01-18-16, 02:44 PM
Hi, I can change between ids in my ASUS phone and tablet except the one I have all my Candy mania levels saved. I changed from IOS to Android.
No internet connection says. I have my wifi and my 4G. Nothing. I mailed an agent. No idea of what can be.
The account with my levels is: siemprecanela
Help please
Reponding to your PM

witcher1381
01-19-16, 06:32 PM
My login feature is gone. I cant log into my other game?

shelltbx
01-19-16, 07:11 PM
Hi I can't transfer my old game to my new device. I have contacted team lava 2x already with the old storm id shelltbx as well as the new one help please

kooky panda
01-19-16, 08:16 PM
My login feature is gone. I cant log into my other game?
This has been fixed.

kooky panda
01-19-16, 08:17 PM
Hi I can't transfer my old game to my new device. I have contacted team lava 2x already with the old storm id shelltbx as well as the new one help please
It can take 3-5 business days before agent can respond to your email. If it has been over 5 business days (Monday was a US holiday), please send me a private message with your support ticket number.

noura_22
01-19-16, 09:30 PM
I am sending emails to the support team for 5 days and there is no help 😩 I reset my iPad and lost all my data and I made a new account to get my old one in fashion story and other games 😭😭

kooky panda
01-20-16, 11:59 AM
I am sending emails to the support team for 5 days and there is no help  I reset my iPad and lost all my data and I made a new account to get my old one in fashion story and other games 
I responded to your private message.

Tigrewolf
01-24-16, 06:19 PM
Not sure if I am posting this right. Or if I am posting in the right forum area.

kooky panda
01-25-16, 10:57 AM
Not sure if I am posting this right. Or if I am posting in the right forum area.
What is your question?

chloeD639
01-25-16, 03:16 PM
Sorry but there is anyone know why in the book quest he ask me to harvest some wild berry but I don't have wild berry option on my farms?

kooky panda
01-25-16, 03:37 PM
Sorry but there is anyone know why in the book quest he ask me to harvest some wild berry but I don't have wild berry option on my farms?

When you harvest your farms during this quest, wild berries will drop.
See the current thread here for more questions on this Event.
http://forums.storm8.com/showthread.php?88231-In-The-Woods-Storybook-Adventure

VirginiaAtienza
02-02-16, 04:00 PM
Ey Kooky panda, could u help me? I cant transfer my acc of bakery 2 game :( is unavailable yet?

kooky panda
02-02-16, 05:34 PM
Ey Kooky panda, could u help me? I cant transfer my acc of bakery 2 game :( is unavailable yet?
Bakery 2 does not have the login feature. You will need to use a game shown in post 1 to do the login.
Once you transfer one game all games under that storm ID will also move over to your new device.

VirginiaAtienza
02-02-16, 10:08 PM
i had a problem because i couldnt log out...but now its fixed tyvm!

kooky panda
02-03-16, 08:58 AM
i had a problem because i couldnt log out...but now its fixed tyvm!
Oh good:):cool:

25princess25
02-04-16, 08:46 PM
I need help too! I can't log into my old iPad bc the game crashes each time. So I started a new game (castle story) on a brand new iPad. How do I transfer the old game over I know the ID and pass word (same as how I got on here) but the old iPad is trash! PLEASE HELP

kooky panda
02-05-16, 09:24 AM
I need help too! I can't log into my old iPad bc the game crashes each time. So I started a new game (castle story) on a brand new iPad. How do I transfer the old game over I know the ID and pass word (same as how I got on here) but the old iPad is trash! PLEASE HELP
Use a game shown in post 1 to transfer over. Once you transfer your storm ID with one game all games including castle under your old device will also transfer over.

25princess25
02-05-16, 11:50 PM
Thank you so much kooky-panda! I didn't think it would work bc I couldn't log into old iPad any longer, but I followed the above instructions on new pad and I got my game back. Yay. Your patients with me was greatly appreciated! Starr

kooky panda
02-06-16, 01:28 PM
Thank you so much kooky-panda! I didn't think it would work bc I couldn't log into old iPad any longer, but I followed the above instructions on new pad and I got my game back. Yay. Your patients with me was greatly appreciated! Starr
Oh Great!! I am you are back up an running! Happy Dance for you!


http://i578.photobucket.com/albums/ss228/ljmarusic/happydance.gif (http://media.photobucket.com/user/ljmarusic/media/happydance.gif.html)

Muggles11
02-07-16, 02:46 AM
Is there eventually going to be an option to connect via Facebook for all of the associated games? Just in case we forget our login or switch carriers or phones?

iheartcamelot
02-09-16, 03:00 AM
I've messed up bad on my mothers ipad.

We were logged in on my account since the beginning, but after some updates on some games she started to be logged in in my gamecenter account so i wanted to seperated our progress but now my mom is everything eraeased. She had a storm8 id on all the games but the transfer did not go good. Jewelmania and candy mania and bubble mania al is back to lvl1

I made a new apple id for her and tried to login in the game with her storm8 id and password transfer didnt work and everything is gone now.

And i dont know what to do now.

I feeel so bad

shinypenny3011
02-09-16, 12:24 PM
That looks great, but it's not working! There is NOT an Account Settings option to log out for another family member to switch to their game.

kooky panda
02-09-16, 01:23 PM
I've messed up bad on my mothers ipad.

We were logged in on my account since the beginning, but after some updates on some games she started to be logged in in my gamecenter account so i wanted to seperated our progress but now my mom is everything eraeased. She had a storm8 id on all the games but the transfer did not go good. Jewelmania and candy mania and bubble mania al is back to lvl1

I made a new apple id for her and tried to login in the game with her storm8 id and password transfer didnt work and everything is gone now.

And i dont know what to do now.

I feeel so bad


That looks great, but it's not working! There is NOT an Account Settings option to log out for another family member to switch to their game.

This is a known issue.
http://forums.storm8.com/showthread.php?88933-Can-t-sign-into-my-other-account

Please send an email to support@storm8.com for assistance.

ilistynfaeryl
02-09-16, 02:08 PM
Ok, so.. I'm trying to accept neighbor requests on Dragon Story. It tells me: "To connect with your friends in Dragon Story, you need a Storm8 account. It's free and anyone can join." I go to my profile, and island name is set. Go to Social to "Log in to Existing Account" and put in my login info, hit login, and is asks me "Game progress to be transferred to this device" ... since this device is the only device I have this login on, I hit "Proceed"... It tells me I have not chosen a password on this account... I'm now confused. I go to help/FAQ and set my password... password has been changed. Go back to Social, to invite, and again I have "Before you can add neighbors, you need a Storm8 ID" so I try to log in again... This is getting very irritating, but I like the game, a LOT... same password warning message... screw it, proceed.... takes me back to my game... ok, so let's see if I can accept neighbor requests... Nope... right back to the "must have a Storm8 ID" .... Really? What's going on, please!?!?!?!

shinypenny3011
02-09-16, 06:41 PM
Could you have given some warning to families who play? We have spent a lot of time playing and making friends and no way to reach them now? Not at all a great new update. Will it ever be fixed?

PepperWoo
02-09-16, 09:41 PM
Restaurant Story 1.7.8 will not have access to the login feature any longer as we're working to roll out a new feature. If you have a secondary account that you're unable to access with the new update, please email support@storm8.com for assistance.

Hi mods, could you please elaborate on this statement made at the Restaurant Story bugs thread? By connecting our games to Game Center/Facebook via version 1.7.8, does it mean we're back to how the game used to be before the login feature was released and we won't be able open or use our secondary accounts using the same device anymore? Or can we still use BS or DS to login to other accounts since those apps didn't have an update?

What will happen to our secondary accounts? Can we still use them at all and how? If our main account is now tied-in with our AppleIDs/Game Center/Facebook, do we need a separate AppleID/Facebook for our secondary accounts just so we can use them to login and out?

For those of use who haven't updated to the newest version, are we going to be affected of this change? Will we be able to continue using the login feature as long as we don't update?

It would be greatly appreciated if you could address all these concerns, given this change was done without prior notice or and we weren't given any information on how to navigate it. Thanks.

kdmusgrove
02-10-16, 12:52 PM
I remember reading something about accessing the account from the computer or laptop but cannot find any information about it. My android is having some major problems and I can't replace it right now. How can I load my games on to it?:confused:

This is a Facebook game. Go to Facebook in your browser and look it up. You can play on anything with a browser.

anne202b
02-10-16, 04:40 PM
***UPDATE...I figured it out through the SLOTS game. :)


Hi all,

Storm 8 support told me to follow the steps on page 1 of this thread. However, step 3 doesn't give me this option. In the 'invite' tab under 'social', I only have the option to 'sign up friend code'. ??? I want to transfer a couple of games from my iPad to my iPhone. (Long story.....but phone games went back to level 0!!....heart pounding....)

Can anyone give me some advice?

Also.....I have the option to transfer all my storm 8 games via SLOTS, but it's telling me I don't have a password...which I do. Weird. Thanks a bunch!!

nada_chow
02-11-16, 12:15 AM
After upgraded to the new version the (login to another account disappeared) and now I couldn't login to my second account :( :(


***UPDATE...I figured it out through the SLOTS game. :)


Hi all,

Storm 8 support told me to follow the steps on page 1 of this thread. However, step 3 doesn't give me this option. In the 'invite' tab under 'social', I only have the option to 'sign up friend code'. ??? I want to transfer a couple of games from my iPad to my iPhone. (Long story.....but phone games went back to level 0!!....heart pounding....)

Can anyone give me some advice?

Also.....I have the option to transfer all my storm 8 games via SLOTS, but it's telling me I don't have a password...which I do. Weird. Thanks a bunch!!

nada_chow
02-11-16, 12:29 AM
This updates is gone now! After I upgraded the new version! :(:(
Any one know how to access my second account?

viayoung5
02-11-16, 01:30 AM
Clearly I'm not alone on this one... WHY HAS OUR ABILITY TO SWITCH FROM ONE ACCT TO ANOTHER ACCT BEEN REMOVED? It is truly a bummer. I have to say thank goodness for my other device not automatically being updated so I still have the account settings button available. But can we please fix this?!?! It's no fun to have to switch from my iPad to my iPhone to go from my accounts and what are folks going to do if they can't get to their other accounts?

pinkcutie0001
02-11-16, 05:40 AM
How can i build the machine if every time i press it ... it doesnt work

pinkcutie0001
02-11-16, 05:44 AM
How can i build the machine if every time i press it ... it doesnt work

kooky panda
02-11-16, 11:40 AM
This updates is gone now! After I upgraded the new version! :(:(
Any one know how to access my second account?


Clearly I'm not alone on this one... WHY HAS OUR ABILITY TO SWITCH FROM ONE ACCT TO ANOTHER ACCT BEEN REMOVED? It is truly a bummer. I have to say thank goodness for my other device not automatically being updated so I still have the account settings button available. But can we please fix this?!?! It's no fun to have to switch from my iPad to my iPhone to go from my accounts and what are folks going to do if they can't get to their other accounts?
Please send an email to support@storm8.com for assistance in recovering your games.

Rikole1220
02-12-16, 01:51 AM
Need help getting account access on new device pls help me???

EmTBellies
02-13-16, 09:02 PM
I have been happily playing RS on my android devices (Samsung phone and tablet) but since yesterday morning (Saturday) I have been logged out, the game has now reset to the beginning. I have tried logging on but it simply won't connect and tried uninstalling and reinstalling but to no avail. I have if I hadn't logged in on an iPhone previously I wouldn't have been able to play. I'm at a loss as to what to do next, please help.

kooky panda
02-13-16, 09:17 PM
This is a known issue. Please send an email to support@storm8.com for help in recovering your games.

Euclair
02-17-16, 01:47 AM
So, for Fashion Story and Nightclub Story at Android I cannot transfer my ID??

kelskels98
02-19-16, 03:04 AM
Frozen Mania does not have this option. It automatically connected with my IPad (which my games are on), but there is no place for a log-in on the IPhone version. Help?

kooky panda
02-19-16, 11:08 AM
See post 1 for the games that have the login feature. Once you log in with one game, all games under that storm ID will also transfer over.

aylincreations
02-20-16, 07:15 AM
Hi,
is this Login feature for the Game Fashion story too? Does it works there too ? because i want to buy a new androidphone

kooky panda
02-20-16, 01:07 PM
Hi,
is this Login feature for the Game Fashion story too? Does it works there too ? because i want to buy a new androidphone
You will need to use a game in post 1. If you are only playing fashion just download one the games in post 1 to do the transfer. Your fashion game will also transfer over.

aylincreations
02-21-16, 10:18 AM
Thank uu 😘

Buck1992
03-02-16, 01:27 PM
I redownloaded and signed in with Bakery Story and all my progress was synced and downloaded. I redownloaded two other games Restaurant Story and Farm Story, and nothing. My games were not synced, my progress was not downloaded, and there is no option coming up in either game to sign in with an existing account.

kooky panda
03-02-16, 03:32 PM
I redownloaded and signed in with Bakery Story and all my progress was synced and downloaded. I redownloaded two other games Restaurant Story and Farm Story, and nothing. My games were not synced, my progress was not downloaded, and there is no option coming up in either game to sign in with an existing account.
Have you tried restarting your device to see if the other games come up?

frmsthjerzy
03-04-16, 04:21 PM
Is Castle Story a game that can be transferred from 1device to another?

kooky panda
03-04-16, 04:57 PM
Is Castle Story a game that can be transferred from 1device to another?
If you use a game shown in post 1 (currently RS is not working), then when you transfer all games under that device will also transfer over including Castle.

frmsthjerzy
03-05-16, 04:45 AM
So I'm guessing that's a no? There's a list with games available with a login feature from 2013

Buck1992
03-05-16, 10:30 AM
Have you tried restarting your device to see if the other games come up?

A restart did not help. Any game besides BS will not sync with existing data and starts back at a the beginning. I finally figured out how to delete games from Apple's Game Center, but still no dice. My existing restaurant and farm seem to be forever beyond my reach. What makes this so frustrating is that the process worked without a hitch on two other accounts on my Android devices, but refuses to work on iOS.

kooky panda
03-05-16, 01:59 PM
A restart did not help. Any game besides BS will not sync with existing data and starts back at a the beginning. I finally figured out how to delete games from Apple's Game Center, but still no dice. My existing restaurant and farm seem to be forever beyond my reach. What makes this so frustrating is that the process worked without a hitch on two other accounts on my Android devices, but refuses to work on iOS.

Please send an email to support@storm8.com so an agent can assist in recovering your games.

Mercuriair
03-06-16, 08:15 PM
I'm very confused.

I currently have one id on iPhone 4s I'm getting a new phone soon, hoping to keep same number will certainly be same provider, a friend is selling it to me so I'm gonna have to get it unlocked first.

I play bakery story 2, castle story and cupcake mania on it. I especially don't want to lose the castle story as I've been playing it for years! And doing rather well so it would be a shame to lose it.

I am NOT technically minded so as simple as possible please.

From reading the thread do I need a different id/password/anything else? How and where do I set this up?

Thanks in advance.

Piggie60
03-06-16, 09:03 PM
I updated Restaurant Story on my i0S and all was fine. I went to play on my Android, as I have always done and it had re-set to level 1. When I tried to log into S8 Network on my Android it would only transfer my Restaurant Story to level 1; every other game was fine. I have force closed, uninstalled & reinstalled and it is still level 1. I have no option to log into my Facebook on the game so can't connect through that way. I emailed support on the 22 Feb and they haven't replied. I try to consider myself lucky to still be able to play on my iOS but use my Android a lot when travelling as it has free wi-fi. :(

SpiritWind00
03-07-16, 02:24 AM
So I'm guessing that's a no? There's a list with games available with a login feature from 2013

:) It's actually a YES! :) Here is the link I give to all my castle players to help transfer games - http://forums.storm8.com/showthread.php?75916-How-to-use-the-Hub-to-find-information-and-ask-questions&p=1070887&viewfull=1#post1070887

ilove828
03-11-16, 12:27 PM
..

kooky panda
03-11-16, 12:29 PM
hello this is Souljaboy from Restaurant story.. I have a question please & please help me.. I did an update on my iPhone Feb 13th for RS & I'm also logged into other devices on my Android phone also, question is when I did the update on my iPhone why did it start new game on my Android phone & took my game off & started a new account?? Also when I tried to log into my account on other devices it only brings up the new game not my original game from my iPhone.. Someone please help me remove that other game off my storm8 account please :(
There is currently an issue with RS. Please send an email to support@storm8.com for assistance in recovering your game.

If you connected your game to the Game Center, try logging back into the Game Center you signed in on to access your progress.

You may have to try connecting to the Game Center, then log out on your device, then reconnect to the Game Center.

Piggie60
03-19-16, 07:43 PM
Well my restaurant is still at level 1 on my Android (after being at level 99). I emailed support on the 22nd February and apart from the generated reply I have heard nothing from them. So I'm trying to work out the problem myself and not having any luck. Does anyone know if I can somehow connect to Game Centre on Android? And also, where can I download version 1.7 of Restaurant Story for Android? All android versions seem to be 1.5 on Google Play Store :(

3strellita23
03-21-16, 02:23 PM
I had an old Baking story game like 2-3 years ago on an android which I hadn't played since I lost that device. Well I tried installing the game on my old iPad and couldn't remeber log info for the old account, so I had an empty (new/unused) game stored on my Game Center account.

Well I recently started playing again, after 3 days I'm almost level 20! Anyway, I started playing on an android tablet and created a new account. I downloaded the game again on my iPhone wanting to set up my new account with my GameCenter. Problem is I wasn't asked to log in right away so I created another empty account with the Game Center. Sure I can log in with my storm8 id but I really want to connect to GameCenter because a lot of the friends I have there also play bakery story.

Sooo... Is there anyway to remove those empty accounts so I can connect my current (and only) bakery story account to my GameCenter account?

pinkmoose125
03-21-16, 03:19 PM
How do I transfer my account on Kingdom Clash? Please help I have been searching for about 2 hours for an answer and I can't find anything to solve my problem. Thanks, Ashlyn:)

ctrsummer
03-25-16, 12:42 AM
Good question Posted by 3strellita23

Jagger517
04-01-16, 12:54 PM
I just wanted to start over playing Castle Story, so I used my mom's iPad to create an account, new username Jagger5173.

So now I have several new games connected to Jagger5173, while all the others that I've advanced on are still under Jagger517. I only have one device.

But why can't I mix and match? If I try to login as Jagger517 on, say, Dragon Story [where I'm level 83], it says it has to overwrite all my Jagger5173 games which is where I have the second CS that I want to keep!

Is it ok to go back and forth, overwriting the data on my Android every day? Or will I end up losing one of these accounts and sets of game data?

Annica5
04-01-16, 01:05 PM
I just wanted to start over playing Castle Story, so I used my mom's iPad to create an account, new username Jagger5173.

So now I have several new games connected to Jagger5173, while all the others that I've advanced on are still under Jagger517. I only have one device.

But why can't I mix and match? If I try to login as Jagger517 on, say, Dragon Story [where I'm level 83], it says it has to overwrite all my Jagger5173 games which is where I have the second CS that I want to keep!

Is it ok to go back and forth, overwriting the data on my Android every day? Or will I end up losing one of these accounts and sets of game data?

I go back and forth several times a day and it's never caused any problem. The thing to remember is to close your games on each device when you stop playing, nothing horrible will happen but you can lose some progress. ( I too play several S8 games with 2 user names )

Jagger517
04-01-16, 04:43 PM
I go back and forth several times a day and it's never caused any problem. The thing to remember is to close your games on each device when you stop playing, nothing horrible will happen but you can lose some progress. ( I too play several S8 games with 2 user names )

Awesome, thank you so much!

So they can't be mixed and matched, then? It's just one set of game stats for this username, and another set for the other?

Muggles11
04-17-16, 08:52 PM
I absolutely love all of the storm 8 games! I was just wondering though, in some of the games (such as bakery story, restaurant story, etc.) where you select all of the friends you would like to request materials from or send gifts to, will there ever be a "Select All" feature added? That would be super convenient and I would find myself playing more often if there was that option.

MamaFoodie
04-29-16, 03:47 AM
I cannot login into my other account on a different device. Logging out of Game Center does NOT work. Where is the log into another account button. Please add that back. I have put in two tickets to support. No response.

SpiritWind00
04-29-16, 04:18 AM
I cannot login into my other account on a different device. Logging out of Game Center does NOT work. Where is the log into another account button. Please add that back. I have put in two tickets to support. No response.

Response in RS bugs forum.

sphiiinx
05-02-16, 01:57 AM
hello this is Souljaboy from Restaurant story.. I have a question please & please help me.. I did an update on my iPhone Feb 13th for RS & I'm also logged into other devices on my Android phone also, question is when I did the update on my iPhone why did it start new game on my Android phone & took my game off & started a new account?? Also when I tried to log into my account on other devices it only brings up the new game not my original game from my iPhone.. Someone please help me remove that other game off my storm8 account please :(

Hi,
I have exactly same problem. now my Android is level 1 meanwhile playing from IPAD continue the old level 99 game.
I have write email to support but they only give me a replay like shown below:
[removed support communications (http://forums.storm8.com./showthread.php?15033-Do-not-post-Support-emails-or-private-communications-in-the-forum)]

It is already 10 days and still no progress for my android account.
Keep waiting, Please help me.

Tracey8170
05-10-16, 05:29 PM
My Game Center has not been working for along time. How do I get this fixed?

Tracey8170
05-10-16, 05:36 PM
I'm having the same promblem and no response. I need w
My Game Center fixed. I'm spending a lot of money on Dragon story please help me and everyone else with this problem or lead us in the right direction to resolve this problem. Thank you

Tracey8170
05-10-16, 05:42 PM
I had the venomous snake awhile back ago and I got a glitch and after all the gold I used and effort to get this snake dragon I lost it from a glitch I'm sure it's to late retrieve the dragon back after I won it. I get aggregated go to O ther island and seeing what I should of had😂

alexsjusa
05-11-16, 04:25 AM
Is storm 8 addressing any of these apple Game Center bakery story 2 problems??? I have no access to my quick serves because there is some random Facebook account and it won't let me sign into my original Game Center account! It acts like it will but it doesn't and I can't get my quick serves!

Rynetory2
05-11-16, 04:35 AM
Is storm 8 addressing any of these apple Game Center bakery story 2 problems??? I have no access to my quick serves because there is some random Facebook account and it won't let me sign into my original Game Center account! It acts like it will but it doesn't and I can't get my quick serves!

You must had missed out my respond to your bug post. To add, you can go to your FB and delete BS2 under FB apps settings and login to your FB via BS2 again.


Sorry to hear about your game and stores reverted. Please send an email to support@storm8.com so an agent can check your game.

To add: see this thread. http://forums.storm8.com/showthread.php?91468-Bakery-reset-to-level-1-and-store-levels-decreased

You can send me your ticket number and I'll add it to my report.

alexsjusa
05-13-16, 11:32 AM
You must had missed out my respond to your bug post. To add, you can go to your FB and delete BS2 under FB apps settings and login to your FB via BS2 again.

No sorry logging out of Facebook, removing bakery story and Game Center etc doesn't work! My level 39 game doesn't come back and my quick serves are under this reset game 1. The powers that be probably thought we had too many quick serves so they came up with this to limit us! I wish this game were like castle story where you can get neighbor's in the app so you don't have to rely on Facebook for anything! It's very curious to me that this came in a update and it seems no response from them!

Rynetory2
05-14-16, 07:30 PM
Please see and try Community Manager's suggestion in the above mentioned thread and continue your postings on this issue there. Thanks.

alexsjusa
05-15-16, 03:14 AM
Please see and try Community Manager's suggestion in the above mentioned thread and continue your postings on this issue there. Thanks.

Ok thanks I will try to troubleshoot from there!

WhatNamesRLeft
05-28-16, 03:42 AM
Ok. Probably a dumb question (or 3) but just need a simple answer (or 3) please.

If I login to my old account on my new iPad it will download my progress of ALL S8 games?
When I did this once before it asked me WHICH games I wanted to log into, is this possible or not?
If I have downloaded all S8 games progress, will it mean I have access to my games & progress on both my old iPhone AND my new iPad (as long as I close the app on one device before opening on the other one)?

Sorry if I'm being dense. ��

Rynetory2
05-28-16, 04:32 AM
Ok. Probably a dumb question (or 3) but just need a simple answer (or 3) please.

If I login to my old account on my new iPad it will download my progress of ALL S8 games? Yes
When I did this once before it asked me WHICH games I wanted to log into, is this possible or not? Logging unto another account will transfer all the S8 games under the account. You will see a list of games under the account, you cant select which game to transfer.
If I have downloaded all S8 games progress, will it mean I have access to my games & progress on both my old iPhone AND my new iPad (as long as I close the app on one device before opening on the other one)?
Yes you will have access to the games on both. Just dont play on both simultaneously. And you are correct, always close out the games before you do the transfer.
Sorry if I'm being dense. ��

Please see my reply above. Hope this helps. :)

WhatNamesRLeft
05-28-16, 04:57 AM
Please see my reply above. Hope this helps. :)

Thanks so much. Not so concerned about losing my game data now. Appreciate it.

Rynetory2
05-28-16, 05:00 AM
Thanks so much. Not so concerned about losing my game data now. Appreciate it.

Nope you definitely wont lose your game data, you just need to make sure you have the Storm8 ID and password. This will help to recover your games. Happy gaming!

PrincessCelestian
06-03-16, 09:16 AM
Okay. So I have gone through this process and Restuarant Story 2 and Bakery Story have both connected but Castle Story and Bakery Story 2 won't. Suggestions?

Rynetory2
06-04-16, 06:47 AM
Okay. So I have gone through this process and Restuarant Story 2 and Bakery Story have both connected but Castle Story and Bakery Story 2 won't. Suggestions?

Are Castle Story and Bakery story 2 on the same account as the other two games? The Login feature will transfer all games under the same account; it doesn't transfer individual games. If you have issues transferring your games, you send an email to support@storm8.com and an agent will help you to transfer.

Xcluzive_j
06-06-16, 10:00 PM
Are Castle Story and Bakery story 2 on the same account as the other two games? The Login feature will transfer all games under the same account; it doesn't transfer individual games. If you have issues transferring your games, you send an email to support@storm8.com and an agent will help you to transfer.

Did anything work?

I'm trying to transfer farm story 2 to new phone I logged into forum but nothing transfered?

kooky panda
06-07-16, 09:30 AM
Did anything work?

I'm trying to transfer farm story 2 to new phone I logged into forum but nothing transfered?
Please read post 1 on this thread. You will need to use a game shown in post 1 (do not use restaurant story). Once you log in with one of those games all games including Farm 2 will also move over to your new device. You will need to force close and restart your games .
If you have issues, please contact support@storm8.com for assistance.

Cara_stolba
06-27-16, 04:03 AM
Will this feature be available for Farm Story 2 ?

kooky panda
06-27-16, 10:18 AM
Will this feature be available for Farm Story 2 ?
Hopefully down the line.

You can use a game shown in post 1 (except restaurant story) .
Once you login with one game, all games under your device will also pull up including Farm 2. You may need to force close out your game after logging in.

clairendavid
07-08-16, 12:58 PM
Hopefully down the line.

You can use a game shown in post 1 (except restaurant story) .
Once you login with one game, all games under your device will also pull up including Farm 2. You may need to force close out your game after logging in.

Please bring back the login feature to the Restaurant Story game 'cause I can't access my original RS game on my iphone even when I log into my other accounts in different games. I regret that I created a new account and connected that to facebook. That's when I lost my iphone's ability to automatically log into my original acc in the RS. Facebook log in feature in the RS sucks! Why in the world did Storm8 get rid of the log in feature in the RS? I don't want to use game center to log into my games or the facebook 'cause it's all complicated due to too many passwords and ID's to remember!


Hopefully down the line.

You can use a game shown in post 1 (except restaurant story) .
Once you login with one game, all games under your device will also pull up including Farm 2. You may need to force close out your game after logging in.

I did this many times with no success. All other games got logged into the original acc. except for the RS one.

kooky panda
07-08-16, 05:03 PM
Please bring back the login feature to the Restaurant Story game 'cause I can't access my original RS game on my iphone even when I log into my other accounts in different games. I regret that I created a new account and connected that to facebook. That's when I lost my iphone's ability to automatically log into my original acc in the RS. Facebook log in feature in the RS sucks! Why in the world did Storm8 get rid of the log in feature in the RS? I don't want to use game center to log into my games or the facebook 'cause it's all complicated due to too many passwords and ID's to remember!



I did this many times with no success. All other games got logged into the original acc. except for the RS one.

If you play on an apple device, try logging into the game center to recover your RS game.

chaofan21813
07-29-16, 09:29 PM
I cannot seem to connect my Facebook account to my Home Design Story. I am unsure if this is the right thread to put this concern on and if anyone will be able to help me regarding this matter. Just wondering. Also, I tried looking for the app page on Facebook and couldn't seem to find it. Is anyone experiencing a similar difficulty? Any help is much appreciated. Thank you!

coco3manterola
08-06-16, 01:16 PM
can i change the language

ChioBM
08-06-16, 03:11 PM
Please help!

I had an old phone where I played a lot of S8 games. I had my ID. Now I transfered all my games to my new cellphone and all fine.

The problem is that I sold my old phone to a friend, and he wanted to play these games for first time. He downloaded Dragon Story and Fantasy Forest Story and still shows MY GAME with MY ID.

Can he reset the progres and start from scratch? because he can't make a new account.

Rynetory2
08-06-16, 05:57 PM
can i change the language

Change the default language on your device and your games will take effect.

Rynetory2
08-06-16, 05:59 PM
Please help!

I had an old phone where I played a lot of S8 games. I had my ID. Now I transfered all my games to my new cellphone and all fine.

The problem is that I sold my old phone to a friend, and he wanted to play these games for first time. He downloaded Dragon Story and Fantasy Forest Story and still shows MY GAME with MY ID.

Can he reset the progres and start from scratch? because he can't make a new account.

Please send an email to support@storm8.com and have the Agent remove your ID from your old device and your friend will be able to start his own after which. We recommend that members do this when they sell or give away their old devices.

newjammy
08-07-16, 03:52 PM
I had to restore my Kindle via Factory Reset.I would like to transfer my current Restaurant Story and Bakery Story accounts back to my Kindle. Original request was 07.02.2016. As I use a Kindle i must request assistance through Storm Support, it has been over a month since my initial request. Is this option no longer supported. The Storm8 request Numbers are below. Please advise.

(removed ticket numbers)

kooky panda
08-08-16, 09:34 AM
I had to restore my Kindle via Factory Reset.I would like to transfer my current Restaurant Story and Bakery Story accounts back to my Kindle. Original request was 07.02.2016. As I use a Kindle i must request assistance through Storm Support, it has been over a month since my initial request. Is this option no longer supported. The Storm8 request Numbers are below. Please advise.

(removed ticket numbers)
I have forwarded your ticket numbers over to a Community manager.
In the meantime, make sure you check your spam folder to in case a response went there.

Sometimes having more than one ticket number on the same issue can delay your request.
You can respond back to your first ticket email to check on the status of your request.

GrammyJane29
08-08-16, 08:09 PM
Please help. My iPhone died and I got a new one. The salesman transferred all my stuff to my new phone. I get home and clicked home design story and my house is gone. It's making me start over. I don't want too. I was on level 53 with 3.8 million $ house. I have a storm id. Is it possible to recover?

suzl84
08-09-16, 03:32 AM
Hi I play Bakery Story 2 on ios, I need to get a new phone today, if i download restaurant story 2 and login on that, will my BS2 automatically login on the new device as well? TIA

Rynetory2
08-09-16, 06:33 AM
Please help. My iPhone died and I got a new one. The salesman transferred all my stuff to my new phone. I get home and clicked home design story and my house is gone. It's making me start over. I don't want too. I was on level 53 with 3.8 million $ house. I have a storm id. Is it possible to recover?

Yes it's definitely possible to recover your game so dont worry. See Post 1 of current thread and use any of the games listed (except Restaurant Story), follow the instructions to transfer all your Storm8 games over to your new phone. If you have issues transferring yourself, you can email support@storm8.com and they can transfer your games.

If you are selling/giving away your old device, please send an email to Support and have them remove your ID tagged to your old device.

Rynetory2
08-09-16, 06:35 AM
Hi I play Bakery Story 2 on ios, I need to get a new phone today, if i download restaurant story 2 and login on that, will my BS2 automatically login on the new device as well? TIA

Yes it will. After you start Restaurant Story 2, use the Login feature to transfer all your Storm8 games over to your new device. If you have issues transferring yourself, you can email support@storm8.com and they can transfer your games.

If you are selling/giving away your old device, please send an email to Support and have them remove your ID tagged to your old device.

tommok
08-28-16, 01:15 AM
Hello there, my dad play SLots 777 for a long time and now he want to buy a new mobile but worry about the game data cannot be move to new phone( both are android). I crated s8 id and password in the old device but i can't found the login option in the new one.
How can i move the account data to new phone?

Rynetory2
08-28-16, 06:26 AM
Hello there, my dad play SLots 777 for a long time and now he want to buy a new mobile but worry about the game data cannot be move to new phone( both are android). I crated s8 id and password in the old device but i can't found the login option in the new one.
How can i move the account data to new phone?

You can use any game in Post 1 to transfer the games under your dad's account. See Post 1 for step by step.

If you have issues transferring yourself, you can email support@storm8.com and they can transfer your games.

If you are selling/giving away your old device, please send an email to Support and have them remove your ID tagged to your old device.

tommok
08-28-16, 05:41 PM
You can use any game in Post 1 to transfer the games under your dad's account. See Post 1 for step by step.

If you have issues transferring yourself, you can email support@storm8.com and they can transfer your games.

If you are selling/giving away your old device, please send an email to Support and have them remove your ID tagged to your old device.

slots777 are not in the list on page one, that's why o asking for how cam i transfer the game data. is there another way beside login the storm8 account? (cuz Slots777 don't have the login option, only crate storm8 account oprion)
Thanks.

Rynetory2
08-28-16, 08:20 PM
slots777 are not in the list on page one, that's why o asking for how cam i transfer the game data. is there another way beside login the storm8 account? (cuz Slots777 don't have the login option, only crate storm8 account oprion)
Thanks.

You can use either Bakery Story or Candy Blast Mania to transfer the games to the new device. If you aren't playing either, it's ok, just download the app and follow the instructions in Post 1 and use the Login feature to transfer. All games under the account, including slots777, will be transferred over. If you aren't sure how to, you can send an email to support@storm8.com and have an agent to help you to transfer. :)

anicak84
08-29-16, 06:27 PM
Will my iOS Restaurant Story 2 transfer to my new Android device if I simply log it in in the new phone?

kooky panda
08-29-16, 07:09 PM
Will my iOS Restaurant Story 2 transfer to my new Android device if I simply log it in in the new phone?
Once you do the login with one of the games that has the login feature, all games under that same storm ID will also be available on your new device.
You may need to exit out of the game to see the transfer.

anicak84
08-30-16, 12:09 PM
Once you do the login with one of the games that has the login feature, all games under that same storm ID will also be available on your new device.
You may need to exit out of the game to see the transfer.

Sooo.. I logged in my new device, game asked me to transfer etc etc, everything seem ok, except that my wine maker and 2 grape press (??) things are gone and nowhere to be found. Do those appliances exist on Android??

Rynetory2
08-31-16, 07:21 AM
Sooo.. I logged in my new device, game asked me to transfer etc etc, everything seem ok, except that my wine maker and 2 grape press (??) things are gone and nowhere to be found. Do those appliances exist on Android??

I think they are iOS items if I remember correctly. I suggest that you send an email to support@storm8.com and have an agent assist you in storing the iOS items for all your games if you're only playing on Android device.

comeseecomesah
08-31-16, 11:48 PM
I'm so hoping Castle story will have an account switchover soon instead of having to go through another game to get to Castle other account... pretty please.

bss0226
09-16-16, 02:24 PM
I am trying to figure out how to change my old games on my iphone 6 to my new iphone 7. I am using Fish Mania to log into my new account. It says it is transferring/overwriting the current games but when I go to run any of my games they are all at level 1.

I know what I am doing in terms of the transfer process but it is not working. Any ideas? I have no problem doing this (temporarily) on my iPad or other older devices but the new one is just stubbornly transferring the games but not actually doing it.

Help

kooky panda
09-16-16, 02:40 PM
I am trying to figure out how to change my old games on my iphone 6 to my new iphone 7. I am using Fish Mania to log into my new account. It says it is transferring/overwriting the current games but when I go to run any of my games they are all at level 1.

I know what I am doing in terms of the transfer process but it is not working. Any ideas? I have no problem doing this (temporarily) on my iPad or other older devices but the new one is just stubbornly transferring the games but not actually doing it.

Help
After logging in with your new device, restart your games. You should then see your current games.

bss0226
09-16-16, 04:09 PM
After logging in with your new device, restart your games. You should then see your current games.

Thanks for trying to help. I already had done that and it didn't work. I did solve it... the problem is the log in process appears to work in fish mania but doesn't for some reason. I downloaded fruit splash mania and logged in and that worked.

So perhaps fish mania does not work properly on the iPhone 7+. Using fruit splash does. Don't know if fish mania is still supported. It's been a very long time since that game has been updated

kooky panda
09-17-16, 09:08 AM
Thanks for trying to help. I already had done that and it didn't work. I did solve it... the problem is the log in process appears to work in fish mania but doesn't for some reason. I downloaded fruit splash mania and logged in and that worked.

So perhaps fish mania does not work properly on the iPhone 7+. Using fruit splash does. Don't know if fish mania is still supported. It's been a very long time since that game has been updated

Thanks for the extra information!!!

tweety_run
09-17-16, 09:56 AM
I change from an android phone to an iphone,but could not tranfer my account for Restuarant story. There is nowhere for me to login. Please hep

kooky panda
09-17-16, 10:05 AM
I change from an android phone to an iphone,but could not tranfer my account for Restuarant story. There is nowhere for me to login. Please hep
Download Bakery story and use the login feature. The restart your new device. All games should transfer over, but if you have an issue recovering your Restaurant game,
please send an email to support@storm8.com for assistance.

tweety_run
09-17-16, 06:21 PM
Download Bakery story and use the login feature. The restart your new device. All games should transfer over, but if you have an issue recovering your Restaurant game,
please send an email to support@storm8.com for assistance.

Thanks. Great help

sarahfarm888888
09-26-16, 08:48 AM
How transfer farm story2 from android to android phone

Rynetory2
09-27-16, 04:53 AM
How transfer farm story2 from android to android phone

Welcome to the forum, sarahfarm888888! :)

Farm Story 2 does not have this Login feature in the game but you can use Bakery Story to transfer your games. See Post 1 (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!&p=759602&viewfull=1#post759602) of current thread and follow the steps. Once you have done the transfer, all of your Storm8 games (including Farm Story 2) under this account will be transferred over.

Btw, check out the below link to help you get started on Farm Story 2 and forum. Have fun!
http://forums.storm8.com/showthread.php?88356-Farm-Story-2-Main-Guide&p=1243004&viewfull=1#post1243004

plsforever
10-12-16, 02:38 PM
The android login does not work on restaurant story, I used it once then it just stopped working.
This has been forwarded to support it has been several months ago and no fix has been made?
Storm8 I need this feature. If you have stopped supporting restaurant story please reply, because I have not heard from
Support?

Rynetory2
10-12-16, 10:15 PM
The android login does not work on restaurant story, I used it once then it just stopped working.
This has been forwarded to support it has been several months ago and no fix has been made?
Storm8 I need this feature. If you have stopped supporting restaurant story please reply, because I have not heard from
Support?

Restaurant Story no longer has this login feature. You can use Bakery Story to transfer your games (see Post 1 of current thread). All games under your account including RS will transfer over.

You can send me your ticket number via private message and I'll help you to check on the status.

Mercuriair
10-14-16, 10:32 AM
HELP!!

I am NOT good at tech!

I have a new iPhone Se, want to move all my s8 games to new phone from old (ancient) iPhone 4s

I've made a note of all my info as much as I can find I THINK I set up a password a while ago when I was on verge of getting a new phone but then couldn't. Any way of checking this?

I don't know what game centre is or how to use it, am I right in thinking I begin by installing bakery story 2?

Please someone help as I really don't want to lose my games.

I play
Bakery story 2
Castle story
Dream city
Cupcake mania

I tried dragon story but it wasn't for me.

Mercuriair
10-14-16, 05:48 PM
Now - and I've no real idea why - bakery story is how it should be BUT still no joy with castle story or dream city, do I continue playing on old phone?!

FYI account settings not available no way to use storm 8 ID or password to log in anywhere. Game centre doesn't seem any use...

What do I do?

Rynetory2
10-14-16, 06:54 PM
You can email support@storm8.com and ask the Agent to help to transfer your games. :)

If you are selling/giving away your old device, please have them remove your ID tagged to your old device.

Mercuriair
10-15-16, 11:38 AM
I have done but it is concerning that it can take 5-7 days to get a reply and from looking on the forums some users report it's taken months to get this resolved. Why is it all my other apps dont have this issue?

Rynetory2
10-16-16, 03:01 AM
For your case, you'll need Support to investigate into your account and advise you further. Kindly wait for Support to revert to you. Individual support case takes different time to resolve, depending on the complexity of the issue.

Mercuriair
10-16-16, 12:29 PM
hardly ideal.

In the meantime, I am keeping my old phone as a spare my castle story and dream city are on there at correct levels etc. Bakery story 2 at the correct level etc is on my new phone.

Can I while waiting to hear from s8 continue to play

Castle story and dream city on old phone?

Bakery story 2 on new phone?

Rynetory2
10-16-16, 06:24 PM
I am not sure if there will be issue playing different games on multiple devices. I would stick to one device to play safe.

Mercuriair
10-18-16, 07:19 PM
Yay! All sorted! Took some to/fro by email but happily playing on new phone.

Rynetory2
10-18-16, 08:22 PM
Superb! Very happy for you that you're playing on your new device! Have fun! Thanks for the update. :o

safire333
10-19-16, 03:24 PM
Is there any way to transfer Castle Story to a new device?

Rynetory2
10-19-16, 03:29 PM
Is there any way to transfer Castle Story to a new device?

See Post 1 of current thread.

If you have issues transferring yourself, you can email support@storm8.com and they can transfer your games.

If you are selling/giving away your old device, please send an email to Support and have them remove your ID tagged to your old device.

dawnrenee110
10-21-16, 07:41 AM
[QUOTE=rynetory2;1358423]See Post 1 of current thread.

Post 1 shows a transfer option, I have looked a a couple games and neither one has that option, just to create a new password. What do I do now? This used to be an easy transition but there is no login or transfer option offered at all.

UPDATE: I found it! It's just not under FAQ's anymore like the post 1 shows. it's under Social now but when it updated Bakery it did not update Castle. I deleted it and reinstalled it and it loaded my game then.

meme1098
10-21-16, 08:26 AM
Post 1 shows a transfer option, I have looked a a couple games and neither one has that option, just to create a new password. What do I do now? This used to be an easy transition but there is no login or transfer option offered at all.

UPDATE: I found it! It's just not under FAQ's anymore like the post 1 shows. it's under Social now but when it updated Bakery it did not update Castle. I deleted it and reinstalled it and it loaded my game then.

I use Fruit Splash Mania. Glad it all worked out for you :)
Always make sure you force close all the games so when you switch IDs the game opens with the right one. :)

I also answered you in the Bugs section....lol

vanillacheng
10-21-16, 02:53 PM
I change my new phone but Fashion Story can't transfer,I reinstalled but not successfull,what can I do?

Mandyvirdi
10-21-16, 09:27 PM
I have 2 devices 1 ios and other android with different accounts and i play fashion story, restsurant story and bakery story so i sometimes switch my accounts. But last time when i switch from my ios to android i got all my games with my progress level but restaurant story from beginning. But its working f9 on my ios with my progress level. How can i able to get it back on my android again.

Rynetory2
10-21-16, 11:26 PM
I change my new phone but Fashion Story can't transfer,I reinstalled but not successfull,what can I do?

Dont worry, Fashion Story does not have this feature but you can use other games like Bakery Story (see Post 1) to transfer all your games over. Afterwhich, you'll get back your Fashion Story. :)

Rynetory2
10-21-16, 11:27 PM
I have 2 devices 1 ios and other android with different accounts and i play fashion story, restsurant story and bakery story so i sometimes switch my accounts. But last time when i switch from my ios to android i got all my games with my progress level but restaurant story from beginning. But its working f9 on my ios with my progress level. How can i able to get it back on my android again.

Please send an email to support@storm8.com and the Agent will assist you with recovery.

ethan1brothers
10-22-16, 12:00 PM
can you transfer the latest games to a new tablet? I have dragon,fantasy,castle, farm story 2 restaurant story 2 bakery 2 and the new city one .....

thanks.....

Rynetory2
10-23-16, 04:00 AM
Yes you are able to transfer all your games under your account to your new device, see Post 1 of current thread. If you need help, you send an email to support@storm8.com.

ethan1brothers
10-23-16, 02:18 PM
it went fine but one suggestion for s8 can we get rid of obsolete versions of games that you have to make a new version of like rs1 fashion story ect every time you want to update ?......

samichodan
10-24-16, 01:15 AM
I play candy blast mania on iphone 5s, but when i paly in android, i can't sign with fb login, because no menu login fb on the game

Rynetory2
10-24-16, 04:25 AM
I play candy blast mania on iphone 5s, but when i paly in android, i can't sign with fb login, because no menu login fb on the game

This thread is about the Storm8 Login feature. Please post game question in the respective game forum. Thanks.

sparkles387
12-02-16, 07:50 PM
What about transferring a game from one kindle to another kindle?

Rynetory2
12-03-16, 05:19 AM
What about transferring a game from one kindle to another kindle?
I am sorry but this option is currently not available for Kindles.
You will need to contact support for assistance in transferring your games.
support.storm8.com >> submit a request (http://support.storm8.com/hc/en-us)

grandfoofie
12-18-16, 07:22 PM
ok I have a question. What about farm story 2? I am trying to find out how to transfer this onto my new iphone 7+ I just bought today. I play diamond quest and I can see the login (so I created this account) but I can'y figure out how to move my level 50 farm over to the new phone and I dont see it in the list of apps in the op. . Any help would be most greatly appreciated.
Thanks so much

Rynetory2
12-18-16, 07:42 PM
ok I have a question. What about farm story 2? I am trying to find out how to transfer this onto my new iphone 7+ I just bought today. I play diamond quest and I can see the login (so I created this account) but I can'y figure out how to move my level 50 farm over to the new phone and I dont see it in the list of apps in the op. . Any help would be most greatly appreciated.
Thanks so much

1. Install all your Storm8 games apps in your new device.
2. Click on the login feature button in diamond quest to transfer.

Farm 2 and some other games do not have this Login button but you can use another game to transfer all games under your account over.

See https://forums.storm8.com/showthread.php?90176-Logging-in-with-different-device-Have-a-new-device

Sauan54727
12-29-16, 02:39 PM
I'm trying to transfer from my android tablet to a kindle its not working can someone help me?

kooky panda
12-29-16, 03:05 PM
I'm trying to transfer from my android tablet to a kindle its not working can someone help me?
I am sorry but the login feature is not available for kindle devices. To transfer to your kindle, you will need to contact support.

https://support.storm8.com/hc/en-us

jessicamaton02
12-30-16, 06:07 AM
Add me on farm story

Rynetory2
12-30-16, 06:14 AM
Add me on farm story

You can add your ID and find others looking for neighbours in the Add Me forum. http://forums.storm8.com/forumdisplay.php?72-Add-Me

ReMurph90
01-05-17, 02:13 PM
Hi I have a question about the very last step of transferring my games to a new device. Before I got my new iPhone I redownload restaurant story 2 and changed my password so that I knew what it was, then I got the new iPhone did a restore from computer and all my apps downloaded including rs2. I played the tutorial and waited till the blue logo appeared, once I pressed sign into an account I hit login to another account and typed in my info. A new screen popped up asking that the data from the games will be changed over permanently, I looked through the list cause I was surprised at how many games I had, and noticed that rs1 was set at a level 1.

I have played rs1 for 4 years now and have been at level 99 for nearly as long, I am afraid that when I transfer my id to the new phone I will lose my restaurant. I would like to find out why rs1 is not registered as a level 99 game and how to transfer that game onto my new phone.
Many thanks in advance ReMurph90.

kooky panda
01-12-17, 03:13 PM
Hi I have a question about the very last step of transferring my games to a new device. Before I got my new iPhone I redownload restaurant story 2 and changed my password so that I knew what it was, then I got the new iPhone did a restore from computer and all my apps downloaded including rs2. I played the tutorial and waited till the blue logo appeared, once I pressed sign into an account I hit login to another account and typed in my info. A new screen popped up asking that the data from the games will be changed over permanently, I looked through the list cause I was surprised at how many games I had, and noticed that rs1 was set at a level 1.

I have played rs1 for 4 years now and have been at level 99 for nearly as long, I am afraid that when I transfer my id to the new phone I will lose my restaurant. I would like to find out why rs1 is not registered as a level 99 game and how to transfer that game onto my new phone.
Many thanks in advance ReMurph90.

Try logging into the game center to see if you can find your RS game.

To log back into Game Center, please follow these instructions on your device:

1. Device Settings (little silver cog icon on your device)
2. scroll all the way down to Game Center
3. tap Game Center and login where it says Apple ID.
4. Restart the game

ReMurph90
01-12-17, 03:49 PM
Thanks for responding kooky, I think it must be a bug 'cause when I logged into Game Center on my old phone it still read as a level 1 park. I decided to go for it anyway and log in on the new phone and everything transferred as it should. I guess I was worried over nothing, but thanks again for explaining GC to me; ReMurph90.

kooky panda
01-13-17, 11:14 AM
Thanks for responding kooky, I think it must be a bug 'cause when I logged into Game Center on my old phone it still read as a level 1 park. I decided to go for it anyway and log in on the new phone and everything transferred as it should. I guess I was worried over nothing, but thanks again for explaining GC to me; ReMurph90.
Oh wonderful! Thanks for letting me know! :)

toastysue
01-18-17, 09:10 PM
I got my Bakery Story game to transfer from my ipad mini to a new tablet. But nothing I've tried will get my restaurant to transfer. I've tried the Log In feature. But it either isn't working or I've messed something up. When I installed Restaurant Story, it prompted me to create a Storm8 ID. I already had one but thought they wanted another. I now have an ID that neighbors use for my original version of both games & a different ID they must use to add me in the Restaurant on the new tablet. I don't want 2 restaurants, just want old one transferred so I can play both games on both devices. Storm8 Support only sends standardized replies, despite my several attempts to describe my issue in detail. I'm about to quit both games! Can anyone help?

wish23
01-19-17, 11:33 AM
Same issue as toastysue

kooky panda
01-19-17, 11:35 AM
I got my Bakery Story game to transfer from my ipad mini to a new tablet. But nothing I've tried will get my restaurant to transfer. I've tried the Log In feature. But it either isn't working or I've messed something up. When I installed Restaurant Story, it prompted me to create a Storm8 ID. I already had one but thought they wanted another. I now have an ID that neighbors use for my original version of both games & a different ID they must use to add me in the Restaurant on the new tablet. I don't want 2 restaurants, just want old one transferred so I can play both games on both devices. Storm8 Support only sends standardized replies, despite my several attempts to describe my issue in detail. I'm about to quit both games! Can anyone help?
Try logging out of the game center, then log back in to see if you can recover your restaurant game.


To log back into Game Center, please follow these instructions on your device:

1. Device Settings (little silver cog icon on your device)
2. scroll all the way down to Game Center
3. tap Game Center and login where it says Apple ID.
4. Restart Restaurant Story.

ninjasecret
01-20-17, 08:32 AM
Hi storm8,

I want to transfer my old fashion story to my new tablet - ipadAir, can u tell me the steps on how to do it? I've already sent 2 requests about this issue to u guys, but it has been 8 hours and no one has replied me... Pls help as I wanna continue my game asap!! TQ

kooky panda
01-20-17, 11:28 AM
Hi storm8,

I want to transfer my old fashion story to my new tablet - ipadAir, can u tell me the steps on how to do it? I've already sent 2 requests about this issue to u guys, but it has been 8 hours and no one has replied me... Pls help as I wanna continue my game asap!! TQ
Please follow the steps shown in post 1.

MeowMeowFarmer
01-26-17, 11:56 AM
I play Farm Story on my android phone. My phone died but I know my id and password. I couldn't find a login option on Farm Story so I filled out a support form almost 24 hours ago and got the automated reply. Just wondering if there was anything I can do or just wait for support to get back to me. TIA

kooky panda
01-26-17, 01:17 PM
I play Farm Story on my android phone. My phone died but I know my id and password. I couldn't find a login option on Farm Story so I filled out a support form almost 24 hours ago and got the automated reply. Just wondering if there was anything I can do or just wait for support to get back to me. TIA

You can using one of the other games shown in post 1 ( except Restaurant story ) .

MeowMeowFarmer
01-26-17, 02:02 PM
Thank you that worked.

kooky panda
01-26-17, 03:11 PM
Thank you that worked.
Wonderful! Happy Gaming!

zeeyahs
01-27-17, 01:18 AM
I'd played Bakery Story, Restaurant Story, Castle Story, Fashion Story, Dragon Story, etc. for a years. And i stopped playing for a while.
Now I'm back for BS, RS, and CS. When I logged in to transferred the games, I've found that my Restaurant Story doesn't come back like others.
All of progress is lost (My level is 99 T^T) and it can't be logged in.
I'd tried in multiple devices and results were all the same.

What should I do ?

kooky panda
01-27-17, 10:28 AM
I'd played Bakery Story, Restaurant Story, Castle Story, Fashion Story, Dragon Story, etc. for a years. And i stopped playing for a while.
Now I'm back for BS, RS, and CS. When I logged in to transferred the games, I've found that my Restaurant Story doesn't come back like others.
All of progress is lost (My level is 99 T^T) and it can't be logged in.
I'd tried in multiple devices and results were all the same.
What should I do ?

If you use an apple device (and you played on an apple device before), please log into the game center to try and retrieve your RS game. You may need to restart your device after logging in.
If you play on android device, please submit a support ticket so an agent can assist in recovering your game.

https://support.storm8.com/hc/en-us

To log back into Game Center, please follow these instructions on your device:

1. Device Settings (little silver cog icon on your device)
2. scroll all the way down to Game Center
3. tap Game Center and login where it says Apple ID.
4. Restart Restaurant Story.

[S8] Regina
02-06-17, 02:22 PM
I have sent a request to Storm8 as having problems transferring FarmStory. It has been about a week and I have not heard anything more from them they gave me a ticket number. #2218315. I have tried every way to transfer the game but to no avail. I no longer have the old device. Where do I go from here. ???

Please PM me your ticket number, thank you!

dekp
02-07-17, 01:41 PM
Hi received message from Agent Flynn. My I.d is dekp. (Hogfather, farm name) I think I had between () gems but unsure as did not pay much attention to total. I.d on new device is also (). Hope this helps. Thx Derek

[S8] Regina
02-07-17, 02:31 PM
Hi received message from Agent Flynn. My I.d is dekp. (Hogfather, farm name) I think I had between () gems but unsure as did not pay much attention to total. I.d on new device is also (). Hope this helps. Thx Derek

Please continue working with the agent or PM me for questions. Please do not put your account details on the forums, thank you!

judafarm
02-20-17, 07:13 AM
I have a new ipad and want my storm8 games from my old ipad to the new one.
ON my old ipad I saved the games to the game center. But, in ios10 (On the new ipad) there is no game center anymore..

I tried to download bakery story and want to follow the information in step 1.
But in this bakery story there is not find that information as it show on the pictures in step 1

Rynetory2
02-20-17, 08:19 AM
You can log into Game Centre via Settings, please follow these instructions on your device:

1. Device Settings (little silver cog icon on your device)
2. scroll all the way down to Game Center
3. tap Game Center and login where it says Apple ID.
4. Restart game.

judafarm
02-20-17, 11:40 AM
You can log into Game Centre via Settings, please follow these instructions on your device:

1. Device Settings (little silver cog icon on your device)
2. scroll all the way down to Game Center
3. tap Game Center and login where it says Apple ID.
4. Restart game.

Thank you :)
It works :)
Im glad that I have all my games now on my new i-pad :)

Rynetory2
02-21-17, 12:30 AM
You're most welcome! Happy to hear that your games are working well on your new iPad. :)

shelbycatc
02-22-17, 02:04 PM
I had a strange thing happen my game is on an iPhone. But I also have a few games on an android with different ID. While using the android, I used the feature to sign in as a different account. (I think my iPhone was charging) Instead of bringing all my games over, it opened a brand new game... Then I made the mistake of thinking ok I will start up a new one for fun. But I forgot I was using the ID & password from my already established level 99 IOS game.
What I don't understand is why didn't my level 99 game show up? Why did a new game pop up? Is it because I was trying to bring a game from IOS onto an android?
Because of the confusion I never play those IOS games on the abdroid.

Rynetory2
02-22-17, 10:28 PM
It might be possible that your level 99 account was linked to your Game Centre therefore your game didn't show up on your Android device without Game Centre. Hope this clarifies.

dashyroxy
02-24-17, 03:59 AM
I have just got a new samsung device and i want to transfer my progress from my old samsung for monopoly bingo. I have over 800 dice and over level 100. DO NOT want to start all over again!! Please help!!

Rynetory2
02-24-17, 07:23 AM
Welcome to the forum, dashyroxy. :)

Dont worry, you need not restart your game. You can use the Login feature to transfer your Storm8 ID and all Storm8 games over to your new device. Please see the instructions on post 1 of current thread.

If you have issues transferring your games, you can contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and they can transfer your games.

If you are selling or giving away your old device, it is recommended that you contact Support and ask them to remove your Storm8 ID and games tagged to that device.

dashyroxy
02-24-17, 07:40 PM
Welcome to the forum, dashyroxy. :)

Dont worry, you need not restart your game. You can use the Login feature to transfer your Storm8 ID and all Storm8 games over to your new device. Please see the instructions on post 1 of current thread.

If you have issues transferring your games, you can contact Storm8 Support: https://support.storm8.com/hc/en-us/requests/new and they can transfer your games.

If you are selling or giving away your old device, it is recommended that you contact Support and ask them to remove your Storm8 ID and games tagged to that device.

Hi. This doesnt seem to work for me. I only have a Facebook login option

Rynetory2
02-24-17, 11:04 PM
Did you try using Bakery Story to transfer your games?

dashyroxy
02-25-17, 05:48 PM
Did you try using Bakery Story to transfer your games?

Thanks so much!!! It worked 😆

Rynetory2
02-26-17, 04:26 AM
Yayyyy!! That's wonderful!! Thanks for letting me know. :D

bffcg
03-02-17, 04:43 PM
Hi, I was wondering if there's a way to restart a game on a device that you've already logged into with a different account?

Rynetory2
03-02-17, 08:03 PM
I'm afraid you cant restart a game, unless you purchase another new device to create a new Storm8 ID.

D0r8
03-11-17, 10:28 PM
Hi
How do we create a new ID in Fantasy Forrest?
Thank you

Rynetory2
03-12-17, 12:04 AM
All your Storm8 games use the same ID for your existing account. You'll need to have a new device in order to create another account.

D0r8
03-12-17, 03:22 PM
Thank you for your reply.
I had an old iphone where my FF was at level 178.
I bought a new iphone and move my FF level 178 in the new iphone.
In the old iphone I would like to install another FF and start from zero.
How do I do that?
Thank you

kooky panda
03-12-17, 05:56 PM
Thank you for your reply.
I had an old iphone where my FF was at level 178.
I bought a new iphone and move my FF level 178 in the new iphone.
In the old iphone I would like to install another FF and start from zero.
How do I do that?
Thank you

Please Contact Storm8 by filling out this form: support.storm8.com (https://support.storm8.com/hc/en-us) so agent can assist in removing the old storm ID.

marius38jp
03-13-17, 09:00 PM
Hi Guys! when i update my software on Oneplus 3 i have lost all data on device and On Frozen Frenzy Mania and when i reinstalled the app again the support id has changed and i have start again from level 1.I tried to restore the data using titanium backup but still the game has begun from level 1.Today when i played the game i was at level 761 latest episode.How to recover my game data on Android Device?Thank You!

Rynetory2
03-13-17, 11:20 PM
Hi Guys! when i update my software on Oneplus 3 i have lost all data on device and On Frozen Frenzy Mania and when i reinstalled the app again the support id has changed and i have start again from level 1.I tried to restore the data using titanium backup but still the game has begun from level 1.Today when i played the game i was at level 761 latest episode.How to recover my game data on Android Device?Thank You!

I've replied to your thread on this in Frozen Frenzy Mania forum. :)

https://forums.storm8.com/showthread.php?97854-Data-Lost-Frozen-Mania&p=1403759#post1403759

marius38jp
03-14-17, 03:13 AM
I've replied to your thread on this in Frozen Frenzy Mania forum. :)

https://forums.storm8.com/showthread.php?97854-Data-Lost-Frozen-Mania&p=1403759#post1403759

I've successfully restored the game data but the problem I have is when I played latest this game I was on level 761 latest episode and restore data was only until level 573.I think that from 573 to level 761 my support Id has changed. Is any way to recover data until level 761?

Rynetory2
03-14-17, 07:23 AM
Since you have posted in both threads, I've replied to your thread on this in Frozen Frenzy Mania forum.

moo8moo
03-24-17, 06:12 PM
Can we switch accounts in Fashion Story? I remember it used to be possible when I bought my iphone 6 two years ago. Now that I have gotten a iphone 7 and wanted to access my existing account, I don't see the link that allows me to login to a different account. Any help would be appreciated.

Rynetory2
03-24-17, 11:56 PM
You can use any of the games listed in Post 1 of current thread to access to the Login feature. Once you transferred, all your games including Fashion Story will be transferred over to your new device. :)

moo8moo
03-25-17, 08:06 PM
Thanks for the reply. It did not work though. It only connected the game that I used to access the Login feature to my new phone. Is there anything else I could do?

Rynetory2
03-26-17, 05:18 AM
Hmmm that's strange cos it always worked for me. Are you logged into Game Center? Try that and restart your game.

shelbycatc
03-29-17, 07:30 AM
I go to Bakery or Dragon Story to switch Accounts. Some games don't have the option. Unfortunately Restaurant Story no longer transfers. 😢 If you are on abdroid you can sign in as another account at Restaurant Story to bring that game over. Unfortunately I have an android game on hubby's android but my phone is iPhone and iPhone doesn't allow me to transfer accounts at RS.

Rynetory2
03-29-17, 08:41 AM
Although we can't use RS, we can use other games to do the transfer and once you do, all games including RS under your account will be transferred over.

Violastra
03-31-17, 06:09 AM
Please can you suggest to me how transfer to my new device (Android) all my Farm Story2 levels achieved to my old IPHONE (ios)?

Rynetory2
03-31-17, 07:17 AM
Welcome to the forum. :)

You can use Bakery Story to access the Login feature to transfer all your games over to your new phone. See Post 1 of current thread.

Besides that, you should contact Support via support form (https://support.storm8.com/hc/en-us/requests/new) and have an agent store your iOS items in your farm if you're no longer playing on your iOS device. See Post 1 of Thread: Logging in with different device / Have a new device (https://forums.storm8.com/showthread.php?90176-Logging-in-with-different-device-Have-a-new-device) in Farm Story 2 forum for more information.

fairyrubi
04-01-17, 01:48 AM
send mail.
please do that. T T