Upgraded to OS7, all progress lost!

[xulfer8]

Hi good day.

My Storm8 ID is xulfer8.

Well, as per topic, can you guys help me to restore my latest progress please?

Appreciate it much. Thank you.

[greygull]

You will need to contact support@teamlava.com so they can get your games back.

Give them your current storm ID and let them know what happened.

Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.

[xulfer8]

Hey thanks mate. I shall have a try

[xulfer8]

I'm also having difficulty changing my email address of Storm8 ID when I go to Settings. It says password is invalid but I used the exact same password to login to this forum. Any idea guys?

[xulfer8]

It's been 3 days, still haven't heard a thing. :(

Though I understand it normally takes 3 - 5 days. Just desperate to play.