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View Full Version : Help? Game has reset itself?!



thisriveriswild
09-21-13, 03:46 PM
So I downloaded iOS 7 about 2 days ago and I hadn't checked my island since then, I've just checked it now and it's gone! I had to start over?! What do I have to do to get it back?

Sorry If I have posted this in the wrong place, feel free to move it.

kooky panda
09-21-13, 07:42 PM
You will need to contact support@teamlava.com so they can get your games back.

Give them your current storm ID and let them know what happened.

Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.

Skracher
09-22-13, 04:45 PM
Yes! Do not update your Iphone. I just did and lost all progress, (10 plus months) on Dragon Story and Kingdom Clash. If I can't get it back bye! Because I am not going to start over.