PDA

View Full Version : Games Compatible with iOS 7



FrozenTurtle
09-18-13, 10:13 AM
http://i.imgur.com/LU1v4yW.png

Hi everyone,

With the iOS 7 release today, we wanted to reassure everyone that all of our games currently in the App Store will be compatible with iOS 7. To ensure a smooth transition when upgrading to iOS 7, we recommend that everyone create a Storm8 ID for their accounts. This will ensure you can recover your account if needed.

We also recommend downloading the most recent versions of all our Apps. You can find them all below:

TeamLava

Farm Story 2 (https://itunes.apple.com/app/id619481402?mt=8&at=10l3QL&ct=forum)
Dragon Story (https://itunes.apple.com/app/id513474544?mt=8&at=10l3QL&ct=forum)
Castle Story (https://itunes.apple.com/app/id555194756?mt=8&at=10l3QL&ct=forum)
Jewel Mania (https://itunes.apple.com/app/id561326449?mt=8&at=10l3QL&ct=forum)
Bubble Mania (https://itunes.apple.com/app/id534342529?mt=8&at=10l3QL&ct=forum)
Fruit Mania (https://itunes.apple.com/app/id596989627?mt=8&at=10l3QL&ct=forum)
Restaurant Story (https://itunes.apple.com/app/id394807905?mt=8&at=10l3QL&ct=forum)
Bakery Story (https://itunes.apple.com/app/id400506026?mt=8&at=10l3QL&ct=forum)
Pet Shop Story (https://itunes.apple.com/app/id481890182?mt=8&at=10l3QL&ct=forum)
Fashion Story (https://itunes.apple.com/app/id420590864?mt=8&at=10l3QL&ct=forum)
Farm Story (https://itunes.apple.com/app/id367107953?mt=8&at=10l3QL&ct=forum)
Home Design Story (https://itunes.apple.com/app/id547861844?mt=8&at=10l3QL&ct=forum)
City Story Metro (https://itunes.apple.com/app/id536075651?mt=8&at=10l3QL&ct=forum)
Pet Hotel Story (https://itunes.apple.com/app/id514808087?mt=8&at=10l3QL&ct=forum)
Zoo Story 2 (https://itunes.apple.com/app/id463950583?mt=8&at=10l3QL&ct=forum)

Fire Mocha

Kingdom Clash (https://itunes.apple.com/app/id638320037?mt=8&at=10l3QL&ct=forum) (Currently not available in UK - Coming soon!)

Shark Party

Bingo! (https://itunes.apple.com/app/id546871573?mt=8&at=10l3QL&ct=forum)
Slots (https://itunes.apple.com/app/id494792609?mt=8&at=10l3QL&ct=forum)
Poker (https://itunes.apple.com/app/id494792516?mt=8&at=10l3QL&ct=forum)

Storm8

World War (https://itunes.apple.com/app/id315386751?mt=8&at=10l3QL&ct=forum)
iMobsters (https://itunes.apple.com/app/id326987512?mt=8&at=10l3QL&ct=forum)
Kingdoms Live (https://itunes.apple.com/app/id312338676?mt=8&at=10l3QL&ct=forum)
Vampires Live (https://itunes.apple.com/app/id310400188?mt=8&at=10l3QL&ct=forum)
Racing Live (https://itunes.apple.com/app/id310860057?mt=8&at=10l3QL&ct=forum)
Zombies Live (https://itunes.apple.com/app/id319045433?mt=8&at=10l3QL&ct=forum)
Ninjas Live (https://itunes.apple.com/app/id315945419?mt=8&at=10l3QL&ct=forum)
Pets Live (https://itunes.apple.com/app/id327013340?mt=8&at=10l3QL&ct=forum)
Rock Battle Live (https://itunes.apple.com/app/id314162356?mt=8&at=10l3QL&ct=forum)


Please note: Upgrading to iOS 7 normally should cause no issues, however, if you choose to reset your device when upgrading, you will lose access to your account. Be sure you have created a Storm8 ID so we can recover it for you!

Update: iOS 7 handles text a bit differently than iOS 6 and lower, so you may experience text issues in some of the games. We're aware of this text issue and will try to get it fixed as soon as possible.

If you have any questions, feel free to post them here. As always, please contact our support teams if you need help with any issues. Thanks!

support@storm8.com | support@teamlava.com | support@firemocha.com | support@sharkparty.com

kooky panda
09-18-13, 10:28 AM
The software update just hit my iphone!
Wish me luck!! :)

cedkugedchgd
09-18-13, 11:07 AM
tell us if your game didn't get deleted kooky! :D

kooky panda
09-18-13, 11:09 AM
Still downloading.

I have gotten 2 errors messages trying to update. :mad:
Trying again!

eye_of_the_world
09-18-13, 11:25 AM
Still downloading.

I have gotten 2 errors messages trying to update. :mad:
Trying again!

I keep getting error messages, it won't even let me download it

mamareader02
09-18-13, 11:29 AM
Same here(error)

mamareader02
09-18-13, 11:29 AM
Since my games are on iPad,I'm downloading it first on my phone:)

FrozenTurtle
09-18-13, 11:46 AM
Same here(error)


I keep getting error messages, it won't even let me download it


Still downloading.

I have gotten 2 errors messages trying to update. :mad:
Trying again!

This probably has something to do with Apple's servers. There's a ton of people trying to download it. Just be patient. :)

bobbyrae
09-18-13, 11:53 AM
Great news on this! Hopefully everything goes smoothly for everyone.

081702
09-18-13, 11:54 AM
I downloaded it without any problems. The only issue I had was that I didn't have a 50% charge on my ipad so it stopped. Once I plugged it in everything started working fine again.

I've checked every game and am getting no error messages, lags or lost my info.

Now I just need my 5 year old to teach me how to use it! It's amazing how kids are pros at electronics, the update looks sweird. (11 year old talk, Meaning sweet and weird).

kooky panda
09-18-13, 12:34 PM
Got mine to download and install! I Kept getting the accept apple terms prompt!

All my games were still there! Did not lose anything this time. All photos, notes, emails still there!

Background colors are a little funky.

mamareader02
09-18-13, 12:45 PM
I got it to download...but keeps telling me not available:(...says software update not available at this time...is it because I'm on iphone4?not 4s?

kooky panda
09-18-13, 12:48 PM
Ok here is a change. How to force quit (close out) an application.

Little different, but easier .


All you have to do is double tap the home button to bring up the multi-tasking view, then swipe up on the screenshot of the app you want to exit. The app will fly off the screen.

It is kinda fun!!

http://i1273.photobucket.com/albums/y416/kookypanda99/1fac30ce-c1ef-4032-a251-3efafe06ac1a_zps7afaa2b1.jpg (http://s1273.photobucket.com/user/kookypanda99/media/1fac30ce-c1ef-4032-a251-3efafe06ac1a_zps7afaa2b1.jpg.html)

mamareader02
09-18-13, 12:58 PM
HELP!!!!!!it keeps on verifying then telling me update not available!electronics just...aaarrrgggggg!

kooky panda
09-18-13, 01:03 PM
I had some issues. I restarted my device, then finally it went through.
Make sure you are on wifi and have your device plugged in to charge.

mamareader02
09-18-13, 01:19 PM
I turned phone off/on-now I have to re download the whole dang update,THEN see if it will actually "be available"AGAIN!!!!!!(extreme angry face,smoke now poring outta ears!)

dogs456
09-18-13, 01:25 PM
I had some issues. I restarted my device, then finally it went through.
Make sure you are on wifi and have your device plugged in to charge.

Will the update for it to be supported be automatic or will it show up in the App Store because it hasn't come up there yet

kooky panda
09-18-13, 01:28 PM
Will the update for it to be supported be automatic or will it show up in the App Store because it hasn't come up there yet
I am not sure what specific devices get the new update, but to check go under the setting on your device- Look under general-software update. If you device is suppose to get the update you will see it.
It has been released in the US, I am not sure of other areas.

dogs456
09-18-13, 01:29 PM
I am not sure what specific devices get the new update, but to check go under the setting on your device- Look under general-software update. If you device is suppose to get the update you will see it.
It has been released in the US, I am not sure of other areas.

Yes It's there but I mean like will the teamlava apps are they automatically updated for support ios 7? Because I haven't had any update for the teamlava games.

081702
09-18-13, 01:36 PM
Yes It's there but I mean like will the teamlava apps are they automatically updated for support ios 7? Because I haven't had any update for the teamlava games.

The games haven't been updated as of yet. Just the software. Whoa! The keyboard takes some getting used to. No bright lights! I'm like Gizmo.

dogs456
09-18-13, 01:40 PM
The games haven't been updated as of yet. Just the software. Whoa! The keyboard takes some getting used to. No bright lights! I'm like Gizmo.


But the teamlava apps will work with ios 7 and nothing will happen to them after I update? And from your experience with ios 7 do you have any other apps that aren't working because they aren't supported? And can you change your backrounds the home and lock screen?

katbtodd
09-18-13, 01:48 PM
Don't we already have a stormie ID if we playing the games

[S8] Elsa
09-18-13, 01:55 PM
Don't we already have a stormie ID if we playing the games

It's possible to play our games without a Storm8 ID. However, we highly recommend all players create a Storm8 ID. A Storm8 ID is super important. It helps us find your account if you need customer service and is used in the social features of the games such as adding neighbors. :)

dogs456
09-18-13, 01:57 PM
It's possible to play our games without a Storm8 ID. However, we highly recommend all players create a Storm8 ID. A Storm8 ID is super important. It helps us find your account if you need customer service and is used in the social features of the games such as adding neighbors. :)

But the teamlava apps will work with ios 7 and nothing will happen to them after I update? And from your experience with ios 7 do you have any other apps that aren't working because they aren't supported? And can you change your backrounds the home and lock screen?

kooky panda
09-18-13, 02:35 PM
But the teamlava apps will work with ios 7 and nothing will happen to them after I update? And from your experience with ios 7 do you have any other apps that aren't working because they aren't supported? And can you change your backrounds the home and lock screen?

All my TL games are working fine so far. I have not found any issues with the games .

I have a few other applications on my iphone and so far no issues.
You will need to check with the developers of any non-Team Lava applications to see if their apps are IOS compatible.
You can change your background and lock screen.

mamareader02
09-18-13, 04:07 PM
The colors on this update are garish,looks like a kiddie phone,at least it's done

wheat
09-18-13, 07:23 PM
I can't get on my Racing live account. The game comes up and then says "if your an android user, please exit the game by using the back arrow, and come back again. Sorry for the inconvenience." Please help.
Username- Wheat
User ID- ZRRP3
Iphone5 ios7

stoogehunter
09-18-13, 11:40 PM
I've lost both Dragon Story and Farm Story 2. Please can someone PM me!

mrarfan
09-18-13, 11:57 PM
It's possible to play our games without a Storm8 ID. However, we highly recommend all players create a Storm8 ID. A Storm8 ID is super important. It helps us find your account if you need customer service and is used in the social features of the games such as adding neighbors. :)

What do you mean PonyRoar? I don't quite understand :/
Why should we make a Storm8 ID since we already have one? -_-

nmishii
09-19-13, 02:40 AM
What do you mean PonyRoar? I don't quite understand :/
Why should we make a Storm8 ID since we already have one? -_-

She said to make a Storm8 ID if you don't already have one.

mrarfan
09-19-13, 03:24 AM
She said to make a Storm8 ID if you don't already have one.

Wow! If we haven't make a Storm8 ID...How are we on the forums? O.o
Anyways..I've tested on my brother's iPad and it was a success :)
I won't be upgrading to iOS 7 just yet ;)

kooky panda
09-19-13, 05:11 AM
I've lost both Dragon Story and Farm Story 2. Please can someone PM me!
Go back to the app store and redownload the games.

kooky panda
09-19-13, 05:12 AM
I can't get on my Racing live account. The game comes up and then says "if your an android user, please exit the game by using the back arrow, and come back again. Sorry for the inconvenience." Please help.
Username- Wheat
User ID- ZRRP3
Iphone5 ios7
Try restarting your iPhone

stoogehunter
09-19-13, 05:33 AM
Go back to the app store and redownload the games.

I still have the games. But my saves are gone. I was lvl 117 with most dragons, now I'm lvl 1 with nothing

sunkalito
09-19-13, 05:55 AM
I still have the games. But my saves are gone. I was lvl 117 with most dragons, now I'm lvl 1 with nothing

Stooge, try deleting the apps and redownloading... Has it worked now?

I think i'll wait until the end pf the tournament to update. I am so afraid of losing my progress. Anyway i don't want to wait hours while the ipad updates. I'll lose tournament hours and hours for breeding for naga.

And don't get me wrong people, but on tumblr and everywhere else everyone was complaining about problems with updates....well DUH!! Millions of people around the world were trying to download it, so obviously apple servers could not possibly keep the uploads steady for so many many terabytes. :)

letf8b
09-19-13, 06:41 AM
I can't get on my v edition castle story since I updated iPhone says it doesn't support needs new update:(

shangerlangs
09-19-13, 08:42 AM
Please note* when doing the iOS7 update do it via PC where possible and not threw iCloud

shangerlangs
09-19-13, 08:51 AM
I can't get on my v edition castle story since I updated iPhone says it doesn't support needs new update:(

Hi, normally apple will offer you to install a older version that you have downloaded in the past threw iCloud, if this doesn't happen, connect your phone to your PC and install game via iTunes.

FrozenTurtle
09-19-13, 10:08 AM
Wow! If we haven't make a Storm8 ID...How are we on the forums? O.o
Anyways..I've tested on my brother's iPad and it was a success :)
I won't be upgrading to iOS 7 just yet ;)

You only need one Storm8 ID to access the forums. Most people have more than one account. So this is just reminding people to make sure all their accounts have a Storm8 ID.


I still have the games. But my saves are gone. I was lvl 117 with most dragons, now I'm lvl 1 with nothing

Please create a temporary Storm8 ID on the account you currently have and email support@teamlava.com with that information. Once you have sent the email, please PM me the ticket number. We'll have someone assist you as soon as possible. :)

stoogehunter
09-19-13, 11:49 AM
I got my game back. Thank you guys :)

FrozenTurtle
09-19-13, 11:51 AM
Awesome! Glad you're back online! :)

SgtDoogie
09-19-13, 05:42 PM
Looks like 3 years of iMobsters and World War play have come to an iOS 7 end. Storm8 doesn't have the GOOD versions of either game in the app storm. I refuse to play these games without the sliders, for quick and easy equipment and building purchasing.


RIP Storm8.

TashbearHG
09-20-13, 12:54 AM
Ios7 deleted all my data in Dragon Story. I've deleted and reinstalled the apps but it keeps coming up with level 1 and was at 75+ before

kooky panda
09-20-13, 05:24 AM
Ios7 deleted all my data in Dragon Story. I've deleted and reinstalled the apps but it keeps coming up with level 1 and was at 75+ before

Try deleting your game and redownload it. If you are still at level one, set up a new storm ID then send an email to support@teamlava.com
Tell them what happened and give them the temp storm ID you set up and your original storm ID so they can get your games back.

Paladin1963
09-20-13, 06:46 AM
Vampires Live and Zombies Live are not connecting on my Iphone 4 after the iOS7 update and giving me the "If you are an Android user, please exit the game by using the back arrow, and come back again. Sorry for the inconvenience." I had deleted and reloaded the games through both iCloud and through my computer (more than a few times). Nothing has worked. Any suggestions?

Tastyfood134
09-20-13, 08:51 AM
Ever since updating iOS I've been having problems with Bakery Story. I deleted it but now it does not let me reinstall, it just says waiting... Any ideas?

MrPomelo
09-20-13, 09:24 AM
I had issue after the upgrade. I uninstalled and installed back RS but is not the RS: Valentine day version that I installed previously as I can't find it in apps store anymore. Now what I had is the normal RS version. I read somewhere in the forum before that all updates are done on the RS: Valentine day. Can someone help to confirm? Will I lose anything? Thanks!

bBugatti2831bcat
09-20-13, 09:25 AM
Ok here is a change. How to force quit (close out) an application.

Little different, but easier .


All you have to do is double tap the home button to bring up the multi-tasking view, then swipe up on the screenshot of the app you want to exit. The app will fly off the screen.

It is kinda fun!!

http://i1273.photobucket.com/albums/y416/kookypanda99/1fac30ce-c1ef-4032-a251-3efafe06ac1a_zps7afaa2b1.jpg (http://s1273.photobucket.com/user/kookypanda99/media/1fac30ce-c1ef-4032-a251-3efafe06ac1a_zps7afaa2b1.jpg.html)

It works!!!!!!!!!!!!!!! It is kinda fun and much easier

kooky panda
09-20-13, 10:32 AM
Vampires Live and Zombies Live are not connecting on my Iphone 4 after the iOS7 update and giving me the "If you are an Android user, please exit the game by using the back arrow, and come back again. Sorry for the inconvenience." I had deleted and reloaded the games through both iCloud and through my computer (more than a few times). Nothing has worked. Any suggestions?

Can you post a screenshot of this android error message?

kooky panda
09-20-13, 10:35 AM
Ever since updating iOS I've been having problems with Bakery Story. I deleted it but now it does not let me reinstall, it just says waiting... Any ideas?

Make sure you are trying to download the regular bakery game(not an older seasonal version of the game)
You can try restarting your device.


I had issue after the upgrade. I uninstalled and installed back RS but is not the RS: Valentine day version that I installed previously as I can't find it in apps store anymore. Now what I had is the normal RS version. I read somewhere in the forum before that all updates are done on the RS: Valentine day. Can someone help to confirm? Will I lose anything? Thanks!
The most current version to be playing is on the regular RS game. Version 1.6.8.
It will have everything in it that your valentine version had.
(valentine version is an outdated version )

ladybugsoul
09-20-13, 12:08 PM
I have an 4th gen iPod touch unfortunately for us that have them have been excluded in the ios7 upgrade
Im expecting a phase out to begin with some (if not most) of my apps and games I use all the time.
I play dragon, pet shop castle and home design story's does anyone know if TL is planing to phase those games out?

mica4817
09-21-13, 07:51 AM
How does one do a force close after installing IOS 7?

AuntyRose32
09-21-13, 08:32 AM
How does one do a force close after installing IOS 7?

You press the home button, the apps that are open will decrease in size but remain on the screen (unlike before when they would be at the bottom of the screen with the 'x' on the top corner) tap the app you want to force close and swipe it upwards ^ off the screen, it will be force closed. Hope that makes sense to you.

AuntyRose32
09-21-13, 08:37 AM
I'm wondering if anyone else is experiencing this problem, Bakery Story is telling me the version I'm playing is no longer supported, I was playing the Halloween version. So I understand that, I follow the prompt to the App Store to update to latest version but it's telling me in the App Store that the latest version is not available in the USA...!? Obviously that's not right, so I'm not sure if I'm doing something wrong or my device (iPad 2) is still trying to figure out this new iOS. Anyway can someone confirm the latest version of Bakery Story so I know I'm not going mad. Thanks in advance for any help.

GeckoInBelize
09-21-13, 09:11 AM
I had the same problem with Bakery Halloween this morning. Go to the App Store and search manually for Bakery Story and install the regular app. When you open it all your old Halloween stuff will be available, just the character and background graphics change

thedenist
09-21-13, 09:26 AM
I lost my save game after install ios7 how to restore my old game? Thank you

mica4817
09-21-13, 09:39 AM
Oh, I'm not gonna install the new update but my mother n' law & there's not an X in any corner. The icons are huge on the home screen & now she's regretting that she done the update

CrimsonPoppies
09-21-13, 06:43 PM
I also lost my saved game for both my bakery and restaurant story after the update. I've sent an email about it but haven't heard back in like 2 days. How long does it normally take to get a response? I noticed another player had this same problem and was able to get their game back within the same day. :\ I would like my old game back before the time for the goals runs out. :[

soclassymom
09-22-13, 08:09 AM
I'll hold my self from updating on my iphone(where is my original account)right now and wait , but I updated my iPad and didn't need to start all over everything is good .
I think you can restore your account by downloading storm8 games and put your ID and password and it will transfer your game .
Good luck.

trilogylass
09-22-13, 10:52 AM
I downloaded IOS 7 on Thursday on iPad 2 and was not successful in getting any of my games...they all were brand new! Tried deleting and reinstalled to no avail. I have notified Team Lava, but no response yet. Any suggestions? Has anyone else on iPads experienced similar problems? I am keeping fingers crossed that I get my games back!

FrozenTurtle
09-23-13, 10:08 AM
I'm wondering if anyone else is experiencing this problem, Bakery Story is telling me the version I'm playing is no longer supported, I was playing the Halloween version. So I understand that, I follow the prompt to the App Store to update to latest version but it's telling me in the App Store that the latest version is not available in the USA...!? Obviously that's not right, so I'm not sure if I'm doing something wrong or my device (iPad 2) is still trying to figure out this new iOS. Anyway can someone confirm the latest version of Bakery Story so I know I'm not going mad. Thanks in advance for any help.


I had the same problem with Bakery Halloween this morning. Go to the App Store and search manually for Bakery Story and install the regular app. When you open it all your old Halloween stuff will be available, just the character and background graphics change

The old seasonal versions are not supported in iOS 7. In order to continue to player your games, you will need to switch to the current base versions of the games. Sorry for any confusion!


I lost my save game after install ios7 how to restore my old game? Thank you


I also lost my saved game for both my bakery and restaurant story after the update. I've sent an email about it but haven't heard back in like 2 days. How long does it normally take to get a response? I noticed another player had this same problem and was able to get their game back within the same day. :\ I would like my old game back before the time for the goals runs out. :[

Please write to support@teamlava.com and PM me with your ticket number. I'll have someone assist you as soon as possible. Thanks!

vani974
09-24-13, 12:15 PM
I've done the update of my Iphone yesterday (to IOS 7), and all the gamse begin now at level 1. I've a stormID, but not created a password. So how can I do to recover my account ?

nartsalee
09-24-13, 07:33 PM
after updated to ios 7 on ipad
I cannot buy a new furniture in Home Design the slide not working properly can someone check please?
please advice

my id: nartsalee

FrozenTurtle
09-24-13, 09:29 PM
after updated to ios 7 on ipad
I cannot buy a new furniture in Home Design the slide not working properly can someone check please?
please advice

my id: nartsalee

We just released an update that has resolved this issue. Check the App Store for the update! :)

gina8080
09-24-13, 11:45 PM
Same here I updated and I lost my game to Fashion Story...I sent support an email on Friday and still waiting...😢

shelovessweets
09-25-13, 03:31 AM
So many people with this problem! I also contacted TL on Thursday and they finally sent me a stock answer last night advising me to update on iTunes. that doesn't help me at all! I downloaded the latest FS update but it started me back at level 1, and it won't give me an option to enter my storm Id. I was at level 97, and just spent so much on gems.. This is frustrating. I immediately emailed them back to see if they could transfer my levels and no answer. Do I have to wait another week for them to answer again? This is ridiculous.

babyfacefaye
09-25-13, 09:00 AM
Ugh...it looks like I'm not alone. After updating to iOS7, I lost all my Storm8 game data (Vamps, iMob, Zombies, WW.) I tried to transfer the acct back in but the system doesn't recognize the password. In the meantime, I found out it didn't recognize my DROID's password either. That's fixed because I was able to go in and change/update the password in the game. Unfortunately, I can't do that on the iPad until they transfer my games back to it. I've had a ticket since Wednesday and finally got a answer/request for more info last night. This is getting old. I went through a similar problem when my old iPad was stolen and had to transfer the acct to this iPad.

removed ticket numbers, please do not share this information

gina8080
09-25-13, 01:52 PM
Finally got my account back this morning!! Yay!! Thank you to support!�� I wish everyone luck!!

marvellousx
09-27-13, 07:29 AM
I've done the update of my Iphone yesterday (to IOS 7), and all the gamse begin now at level 1. I've a stormID, but not created a password. So how can I do to recover my account ?

I have the same problem and have been waiting for a week now for my account to be recovered. Nothing has been resolved so far, this is so frustrating!

Grammyg08
09-28-13, 07:45 PM
I just upgraded to IOS7 and it completely started my games from the beginning. How do I recover the level I was on with all my games? Bakery Story, restaurant story, fashion story, castle story and farm story 2.

greygull
09-28-13, 08:33 PM
I just upgraded to IOS7 and it completely started my games from the beginning. How do I recover the level I was on with all my games? Bakery Story, restaurant story, fashion story, castle story and farm story 2.

You will need to contact support@teamlava.com so they can get your games back.

Give them your current storm ID and let them know what happened.

Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.

Christos69
10-03-13, 12:17 AM
This probably has something to do with Apple's servers. There's a ton of people trying to download it. Just be patient. :)
The versions of Imobster and World War with the item/property purchase sliders do not work. Any plans to fix this or are we stuck with the newer [not as good i.m.o] versions?

Christos69
10-03-13, 12:21 AM
The old seasonal versions are not supported in iOS 7. In order to continue to player your games, you will need to switch to the



Please write to support@teamlava.com and PM me with your ticket number. I'll have someone assist you as soon as possible. Thanks!

If the older versions are not supported PLEASE PLEASE give us back the item/property sliders - I can spend my honor points faster that way which is good news for you.

angel240309
10-16-13, 03:12 AM
iOS to iOS account transfer takes how long ?

MichelleBrovey
10-16-13, 08:17 AM
Updated to IOS 7 on I pad and lost all progress on my games, am around 77 on Dragon Story. :( I tried doing just about everything. Help.

kvoeller
10-25-13, 11:27 AM
Updated to IOS 7 on I pad and lost all progress on my games, am around 77 on Dragon Story. :( I tried doing just about everything. Help.

As greygull stated about three posts before yours,


You will need to contact support@teamlava.com so they can get your games back.

Give them your current storm ID and let them know what happened.

Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.

Also, when I was concerned about updating and losing my games, TinksThots suggested I delete the games before upgrading to iOS 7 and reinstalling them after. It worked very well. To anyone else cautious about upgrading, I would highly recommend you uninstall the games before you do.

cherrygummybear11
10-30-13, 10:05 PM
Hi Team Lava, is there any chance that you can update Fashion Story World Games edition?

twifi
12-22-13, 09:50 AM
I just upgraded my ipad to ios7 and immediately ALL my storm8 games removed all my game data, and put me back to level 1 with a 0 score!

I have
1.Bubble mania
2. Bubble blitz
3. bubble seasons
4. Jewel mania
5. Fruit mania

And in ALL these games, I am now a beginner at level 1 , with no clue where the gems, gold, money - whatever achievements went! I have been playing these games since August 2012 now.. so you can imagine how advanced a player I was!

I tried removing the games and reinstalling but it hasn't made any difference whatsoever.

Please tell me what to do! PLEASE fix this and revert all my stored data!

Cheers
TF

kooky panda
12-23-13, 04:40 AM
Go to the app store and redownload the games. If the games start over at level 1,

You can try to recover your games by doing a self transfer

Transfer Thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489)

New Login feature in Limited Games! (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!)
[I]If you have problems transferring yourself you can contact support@teamlava.com so they can get your games back.
Give them your current storm ID and let them know what happened.
Also go ahead and set up a new storm ID on your game and give them this temp ID so they will be able to transfer you original games back to your device.

CelineJiang
02-20-14, 02:42 AM
Thank you so much I have successfully transfer my account. For anyone who run into the same problem, the website below might be helpful:)
http://support.storm8.com/entries/20367587-How-to-transfer-Storm8-games-to-a-new-device
-----
I have just uploaded my iPad2 to iOS7. I had made a backup but when I open the City Story again I sadly found that I lost my account and all started from zero. Since I have played this game for about two years and made lots of friends inside, I really do not want to lose it.

I have set my storm8 ID and password before. Could you please recover it for me? Thanks a lot!!! You are my last hope.

BTW I have already sent an e-mail to you with my former ID and temp ID. The self-transport didn't work. Hope you may check it...:(

shradhasinha7
02-28-14, 05:11 PM
Updated to iOS 7 on my iPad yesterday....lost all game data....Bakery, restaurant, farm n crime story..started from level 1....have sent a mail to support.....waiting anxiously...have invested months into these games:(

kooky panda
02-28-14, 05:35 PM
Updated to iOS 7 on my iPad yesterday....lost all game data....Bakery, restaurant, farm n crime story..started from level 1?.have sent a mail to support?..waiting anxiously...have invested months into these games:(
If your storm ID is the same as your forum name you can use your forum password and storm ID to get your games back.
[iOS & Android] New Login feature in Limited Games! (http://forum.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!)

yeshuasfarm
08-10-14, 01:10 PM
I updated Castle Story game by clicking Update button on App Store on my iphone IOS 7 and the game has reset. I tried getting my old game from itunes but it doesn't help. Just sent an email to support and got a ticket number. Hope to hear from the team soon.

Peachesdoggy
04-06-17, 02:14 PM
Where is Fantasy Forest?

kooky panda
04-06-17, 02:24 PM
Where is Fantasy Forest?

You will need to search the store to download the game.

For apple devices- go to iTunes
For android- go to the google market.