View Full Version : Need urgent help!! Game back to level 1 after transfer

09-03-13, 02:11 AM
Hi there, I have attempted to transfer my existing storm8 ID to my new Ipad mini recently but it didn't work. Not only that, the transfer has further deleted my new city and back to level 1 again. Does anybody here know how to restore the game? Appreciating your replies and suggestions.

09-03-13, 03:47 AM
If you created a new ID on your new device you will need to email support@teamlava.com and get them to do the transfer for you. If you haven't created a new ID but are having trouble transferring they can still transfer it for you