Help on a transfer!!!!!!!!!!!!!!!

[redange1326]

I just got a new phone and im trying to transfer my game to my new device. I already have a storm ID and I cant find where to enter it on my new phone it only gives me the option to create a new ID?? please help I love my store and I dont want to start over!! :)

[kooky panda]

You can email support@teamlava.com (support@teamlava.com) and they can transfer your games.

You can also transfer yourself:

Transfer Thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489)

If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.

[redange1326]

i havent set up a new ID, i just cant find where to enter in my old info, and I have emailed the support team. I just wanted to know if anyone else knew of anything

[kooky panda]

You cannot log into your game on your new device, you will need to transfer your storm ID from your old device to your new device. Once this is done, all your games will then transfer to your new device.

[rosieposy6912]

What you need to do is this: first of all, download a storm8 game NOT A TEAM LAVA GAME. Once you downloaded the new game, play it until you get to level 2. (You can't transfer any games until you reach LEVEL 2.) Once you reached level 2, you need to go to home and tap on the settings buttons. Then at the top, tap on the STORM 8 TAB, and then tap on start/ resume/ transfer. Then tap on which device you are on (new or old. You want to be on the NEW DEVICE.) Then it will say, created storm8 id and password. COMPLETED. Then at the bottom (step 2) type in your original Storm8 id and password (the account you want to transfer.) Once that's done tap on transfer and then confirm! Now download your team lava games and your account is restored! :D

[jellypie200]

Yes you can't on the new device
It must be on the old device
If you have emailed them
Remember to include your
Storm8 Id and the game :)
Hope this helps :)
And it always has to be on the old device
Because the old device has all your data in it

[kitsune89]

This was a very helpful thread. I too was wondering how to do the whole transfer thing. Thank you for being thorough. :)