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caketester88
07-16-13, 04:32 AM
I've purchased some gold (4.99gbp in the sale) and it is refusing to show up in my game :(

I've checked my itunes account - the purchase shows up there.
I've force-closed the app several times and tried a few delete & re-installs, tried a coulpe of device power offs, yet still no gold. Aslo tried visiting nieghours on & off for the past 10 mins to try to sinc my game up (still no gold, well apart from the 14 gold I allready had in the game before the purchase).

Please help!

caketester88
07-16-13, 05:10 AM
I've purchased more gold (2.49gbp) in the hope both purchases would download at the same time, but that didn't work out! Now I have 2 missing purchases. :-(

kooky panda
07-16-13, 05:24 AM
I am sorry that your gold has not shown up. Sometimes there can be a delay in seeing your new gold purchase.
Send an email to support@teamlava.com, and give them the game, your storm ID and attach a copy of your itunes receipt showing the date of purchase.