View Full Version : Gems not received

06-28-13, 02:15 AM
Every time I see a pop up that says I have received gems for leveling up in other games....I do not receive my gems. For instance I will get a pop up stating I have completed leveling up in bubble mania seasons and all I have to do is play a bingo game. So I do then it tells me I received 30 or 15 gems. I check and I have not received them! This has happened over and over again over a long period of time. This means I have missed out on a TON of gems! Makes me mad.

06-28-13, 02:24 AM
Have you tried force closing and restarting your game?

06-28-13, 05:35 AM
Yes I have. It doesn't work.

kooky panda
06-28-13, 06:30 AM
You will need to send an email to support@teamlava.com so they can check your game.
Please note that IOS players do not get Gems for downloading other games, or playing other TL games.
Goals that do award Gems are unrelated to the Goals you mentioned.