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OnCloudDivine
06-05-13, 11:14 AM
Edit:
Some goals will require you to buy items that may be locked. Continue with the other goals to unlock the. This will mean going back and forth with the goals.

These goals have now expired. If you haven't unlocked the goal items you will not be able to unlock them now.


Real Live Royalty
Buy 10 Tea Room Wallpaper (other paper will work)
Buy 2 Tea Plate Displays
Reward: $2,610 +70exp

First Goal unlocks Tea Time Kettle

#2 Old News
Build Tea Time Kettle
Borrow 4 Matches from Neighbors
Reward: $2,650 +70exp

#3a A Sweet Seat
Have 4 sugar cube chairs
Have 4 teacup tables

#3b Royal Renovation
Buy 4 Tea Room Counters
Have 3 Teapot Lamps
Buy 16 Floor Tiles
Reward: $2,750 +75exp

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_00131_zpsd394f8bd.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0014_zpsc8ced031.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0015_zps7ca8263b.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0016_zps9c276fab.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0018_zpsdb320423.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0019_zpscf1ec106.png

Oven costs $14,000 -- to complete goal, oven must be assembled

http://i1364.photobucket.com/albums/r738/aileeniweeni/47ea9d10717506be5d04699c7eb5a98f_zpsd3802a53.jpg

http://i1294.photobucket.com/albums/b619/robbytheseal/10BFABB9-FD89-4829-B661-F643521674FA-9661-0000146457284B9C_zps8d6a29fa.jpg

http://i39.tinypic.com/mwuosw.png

http://i.imgur.com/a2tQ1A2.jpg

http://forums.storm8.com/attachment.php?attachmentid=7525&d=1370545487

http://forums.storm8.com/attachment.php?attachmentid=7526&d=1370545500



After completing 2 ovens:
http://i.imgur.com/gw02R1o.jpg

http://i.imgur.com/20RJ8He.jpg


http://i1297.photobucket.com/albums/ag32/gardnerk9/759c2b2e53815698453bf5c2cdcbef15_zps8e6aebff.jpg

chewytwix
06-05-13, 11:15 AM
wahhhhhhh this update is AWESOME!!!!!!! coin items!!!! thanks tl!

my only complaint is the wallpaper doesn't look as pictured. hrmmm

OnCloudDivine
06-05-13, 11:16 AM
First Goal unlocks Tea Time Kettle

#2 Old News
Build Tea Time Kettle
Borrow 4 Matches from Neighbors
Reward: $2,650 +70exp

OnCloudDivine
06-05-13, 11:18 AM
#3a A Sweet Seat
Have 4 sugar cube chairs
Have 4 teacup tables

#3b Royal Renovation
Buy 4 Tea Room Counters
Have 3 Teapot Lamps
Buy 16 Floor Tiles
Reward: $2,750 +75exp

Riixie
06-05-13, 11:19 AM
I got screenshots coming. (:

And OMG, yay...the update is wonderful!!!

Riixie
06-05-13, 11:28 AM
Okay another forum member already posted screenshots, hopefully they add them on here and such! yay~

OnCloudDivine
06-05-13, 11:31 AM
http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_00131_zpsd394f8bd.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0014_zpsc8ced031.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0015_zps7ca8263b.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0016_zps9c276fab.png

http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0018_zpsdb320423.png

OnCloudDivine
06-05-13, 11:41 AM
http://i1137.photobucket.com/albums/n506/flowerbomber/Story%20Goal%20Screenshots/IMG_0019_zpscf1ec106.png

Oven costs $14,000 -- to complete goal, oven must be assembled

minidemon88
06-05-13, 11:43 AM
The tea kettle appliance needs so many new parts. Still waiting for my requests.

Natasha_07
06-05-13, 12:42 PM
Okay I did not see this thread before posting on the other one... Did anyone managed to assemble one of the tea time kettle ?

astraeagrim
06-05-13, 01:07 PM
Here are the new Tea Time Kettle recipes.

http://i908.photobucket.com/albums/ac281/Astraea1976/41fabd4f-6642-458e-8f24-fc7b1b99aa47.jpg (http://s908.photobucket.com/user/Astraea1976/media/41fabd4f-6642-458e-8f24-fc7b1b99aa47.jpg.html)

igames4me
06-05-13, 01:50 PM
After you build one it unlocks the chair which costs 4,000 coins

It opens another goal to serve 10 Irish breakfast tea

Sorry cant upload pics

igames4me
06-05-13, 01:54 PM
After you build one it unlocks the chair which costs 4,000 coins

It opens another goal to serve 10 Irish breakfast tea

Sorry cant upload pics
Sorry it's prepare no need to serve

igames4me
06-05-13, 01:58 PM
After you prepare the Irish breakfast tea it unlocks the tea table which costs 8,000 coins

igames4me
06-05-13, 02:00 PM
After you buy the table and chairs you unlock the teapot lamp lamp costs 18,000
It's gorgeous

OpeningCeremony
06-05-13, 02:01 PM
After you prepare the Irish breakfast tea it unlocks the tea table which costs 8,000 coins

do you mean the sugar cube chairs? my tea tables weren't originally locked but they do cost 8,000 coins

astraeagrim
06-05-13, 02:03 PM
After you build one it unlocks the chair which costs 4,000 coins

It opens another goal to serve 10 Irish breakfast tea

Sorry cant upload pics

The chairs will only unlock if you finish building one of the Tea Time Kettles AND have collected all 4 Borrowed Matches requests from Neighbors.

igames4me
06-05-13, 02:06 PM
After royal renovation it unlocks the Victorian couch which costs 32,000

I think I'll going to redecorate ... Going all pretty in pink

igames4me
06-05-13, 02:07 PM
The chairs will only unlock if you finish building one of the Tea Time Kettles AND have collected all 4 Borrowed Matches requests from Neighbors.

Yes after that goal that requires you to build one and after you collect 4 matches

igames4me
06-05-13, 02:08 PM
do you mean the sugar cube chairs? my tea tables weren't originally locked but they do cost 8,000 coins

Wow mine we're locked

OpeningCeremony
06-05-13, 02:57 PM
Wow mine we're locked

strange! well i guess it's not that big of a deal since my chairs are still in lock down. but i haven't finished building my tea time kettle yet and bought 4 tea tables already. waiting on parts and gifts.... :)

ashybooluvswelle
06-05-13, 04:27 PM
Still working on tea kettle.I'm really excited to see what I can make with it:)

cherryberry9
06-05-13, 05:34 PM
I don't get it...wasn't the Victorian couch the end prize? I've only gone through a few goals and I've already got it. Is there another goal prize or baking for nothing?

igames4me
06-05-13, 05:36 PM
I don't get it...wasn't the Victorian couch the end prize? I've only gone through a few goals and I've already got it. Is there another goal prize or baking for nothing?

I think the rest will unlock the other oven and then unlock recipes in that oven?

ashybooluvswelle
06-05-13, 05:38 PM
Has anyone got to the oven yet?

islanddoll1
06-05-13, 07:08 PM
I guess TL did take a look at one of the suggestion polls that wanted a "tea room" update. I applaud them for that. I love this update, I cant wait to get my Victorian Couch. I've only just completed a few goals. I too was wondering what the end prize might be, if any.

cherryberry9
06-05-13, 07:52 PM
I guess TL did take a look at one of the suggestion polls that wanted a "tea room" update. I applaud them for that. I love this update, I cant wait to get my Victorian Couch. I've only just completed a few goals. I too was wondering what the end prize might be, if any.

There isn't an end prize anymore...unless they give us that 25 gem item for free.

OpeningCeremony
06-05-13, 08:05 PM
#3a A Sweet Seat
Have 4 sugar cube chairs
Have 4 teacup tables

#3b Royal Renovation
Buy 4 Tea Room Counters
Have 3 Teapot Lamps
Buy 16 Floor Tiles
Reward: $2,750 +75exp

After I did these goals, this one popped up for me:

http://i1364.photobucket.com/albums/r738/aileeniweeni/47ea9d10717506be5d04699c7eb5a98f_zpsd3802a53.jpg

But the tea time oven is locked for me. Probably have to finish the "a test of tea" goal first

So many requests to send out !

natalyescobar
06-05-13, 08:41 PM
I really appreciate all the picture posts, all post in general :) I really want to know how much work this will take so that I can know how many appliances to build, so please keep us updated �� and I'm loving this new update! Pink is my favorite color ����

supahmonkiee
06-06-13, 12:34 AM
Nobody has the oven yet? Does anyone know what parts you need? I doubt you need the tea kettle. I just want to know what to ask for. Thanks!!

mjauuuu
06-06-13, 03:22 AM
There isn't an end prize anymore...unless they give us that 25 gem item for free.

How can you be so sure of that?? Remember the cinco de mayo goals were the final prize was hidden? Lets hope they give us something suitable for the effort we're going to put into making all these recipes and constructing appliances! :)

minidemon88
06-06-13, 03:33 AM
There isn't an end prize anymore...unless they give us that 25 gem item for free.

I seriously doubt they will give you the royal booth(25 gems) for free. It's already available in-game unlock when we gotten the updates and the goals. So it couldn't be. But even if they do, I'm sure people who have bought it will be mad. And I'll be one of them. =x

I should have wait before I mass request for the new parts. Now I have to wait for the server reset before I can send out the request for fancy silverware. Boo! =.="

carabellexo
06-06-13, 04:02 AM
What parts do we need for the oven? Or are they already built like in RS?

TinksThots
06-06-13, 05:23 AM
What parts do we need for the oven? Or are they already built like in RS?

Post #8 up the thread has a pic: 4 pink paint, 1 tea kettle, 10 tea strainer, 6 tea leaves

carabellexo
06-06-13, 07:19 AM
Post #8 up the thread has a pic: 4 pink paint, 1 tea kettle, 10 tea strainer, 6 tea leaves

Isn't that just for the tea time kettle?

TinksThots
06-06-13, 07:44 AM
Isn't that just for the tea time kettle?

Yup, duh. *facepalm* I didn't get much sleep last night. For the oven, I have no idea. Sorry about that. :( It'll get posted before long I'm sure, it never takes long for someone to get through the whole set and get details up for the rest of us. :)

vir21
06-06-13, 09:11 AM
Is anyone else having trouble trying to get the floor tiles? they're no where to be found under the tiles section. HELP! I'm on Android..

jaggz83
06-06-13, 09:31 AM
Is anyone else having trouble trying to get the floor tiles? they're no where to be found under the tiles section. HELP! I'm on Android..


Yea I asked this...those tiles have been removed :(

adored2
06-06-13, 10:18 AM
Is anyone else having trouble trying to get the floor tiles? they're no where to be found under the tiles section. HELP! I'm on Android..


Yea I asked this...those tiles have been removed :(

Any tiles will work. I bought the cheap white tiles.

OpeningCeremony
06-06-13, 10:55 AM
after "a test of tea" : prepare 10 irish breakfast tea. (sorry i don't have a pic because i didn't realize there wasn't a pic until now.) this is the next step:

http://i39.tinypic.com/mwuosw.png

and i should've prepared all my irish breakfast tea last night. i just realized it was prepare and not serve. doh!

minidemon88
06-06-13, 11:08 AM
What parts do we need for the oven? Or are they already built like in RS?

Still no information for that new oven yet. Guess we will only find out after serving all those x amount of tea. I got a feeling we will need to either serve or prepare the lavender tea too. =.="

carabellexo
06-06-13, 12:05 PM
This is what we need for the oven and the recipes

yumyum
06-06-13, 12:37 PM
when the oven will be unlocked?

carabellexo
06-06-13, 12:44 PM
The oven gets unlocked when you finish cooking the tea for 5 hours. And you get an oven free.

NoWayCupcake
06-06-13, 12:57 PM
I should have wait before I mass request for the new parts. Now I have to wait for the server reset before I can send out the request for fancy silverware. Boo! =.="

hmm, what's this I hear about a server reset? lol, would I be dumb to ask.. is there a particular time for that? Good to know!

Rainstorms45
06-06-13, 01:13 PM
Ughhhh.... I knew I needed to request something today.... I thought it was more parts for my kettle so I forgot to request matches!!!!! Now I gotta wait till tomorrow...grrrrr.... hope I remember then!! I do like the tea idea though

vir21
06-06-13, 01:21 PM
Any tiles will work. I bought the cheap white tiles.

thanks! I thought it was a glitch or something.

LalaSmooth
06-06-13, 01:26 PM
Shame they wasnt already built like the new ovens in Restaurant Story

OpeningCeremony
06-06-13, 01:27 PM
hmm, what's this I hear about a server reset? lol, would I be dumb to ask.. is there a particular time for that? Good to know!

12:00 pm (midnight) PST (Teamlava time)

TinksThots
06-06-13, 01:27 PM
hmm, what's this I hear about a server reset? lol, would I be dumb to ask.. is there a particular time for that? Good to know!

Midnight PDT is reset time, when you can start tipping, gifting, and requesting again. Whatever time it is where you are when it's midnight in San Francisco, in other words.

TinksThots
06-06-13, 01:30 PM
Just so no one gets confused, PST = Pacific Standard Time, and PDT = Pacific Daylight (Saving) Time. Either way, when it's midnight in California, it's reset, daylight saving or not. :)

AuntyRose32
06-06-13, 01:34 PM
Ughhhh.... I knew I needed to request something today.... I thought it was more parts for my kettle so I forgot to request matches!!!!! Now I gotta wait till tomorrow...grrrrr.... hope I remember then!!

Ha....I did the exact same thing today! Here's hoping that we remember tomorrow :)

NoWayCupcake
06-06-13, 01:36 PM
Ohhh okay, thank you guys! I knew TL was Pacific time, but I wasn't sure when exactly they reset things. 3am I can never be up and playing :p haha!

OpeningCeremony
06-06-13, 01:51 PM
Just so no one gets confused, PST = Pacific Standard Time, and PDT = Pacific Daylight (Saving) Time. Either way, when it's midnight in California, it's reset, daylight saving or not. :)

good catch. i always forget about that. but i live in california so i never need to worry about figuring out the time reset :p

carabellexo
06-06-13, 02:04 PM
Just so no one gets confused, PST = Pacific Standard Time, and PDT = Pacific Daylight (Saving) Time. Either way, when it's midnight in California, it's reset, daylight saving or not. :)

Reset time in the UK is 8.00am GMT time

tennysonrobin
06-07-13, 03:48 AM
Hello everyone, first time I join this forum. Love bakery so much, and the new theme is incredible, my bakery is now covered in pink xD
I think the final goal of this theme is not revealed yet, it's like the machiari band of Mexican theme, we must finish all goals required to have it. I think it can't be the royal booth because anyone can buy it, and I hope it's not because I just bought it yesterday, if it is the final goal I'll be pissed haha

anurulz
06-07-13, 04:38 AM
ooh, am from India..i love being able to serve darjeeling tea in my bakery now..the couch is also very pretty...maybe next update we can have more snacks from India as well..thank you TL..

kiyanastorms
06-07-13, 05:00 AM
I've set up three of the tea time kettles so far, my only issue is that my tea time oven is locked by a goal and I don't know which one..

yusefzai
06-07-13, 05:09 AM
I've set up three of the tea time kettles so far, my only issue is that my tea time oven is locked by a goal and I don't know which one..

I believe its unlocked after you serve 12 Darjeeling Teas and Buy 2 Victorian Couches.

chewytwix
06-07-13, 05:35 AM
After completing 2 ovens:
http://i.imgur.com/gw02R1o.jpg

robbytheseal
06-07-13, 05:51 AM
Here is the image of "a test of tea."

http://i1294.photobucket.com/albums/b619/robbytheseal/10BFABB9-FD89-4829-B661-F643521674FA-9661-0000146457284B9C_zps8d6a29fa.jpg

villeroy
06-07-13, 07:41 AM
This is what we need for the oven and the recipes

Thank you so much! It's the info I need now.

carabellexo
06-07-13, 07:44 AM
Thank you so much! It's the info I need now.

No problem!

TinksThots
06-07-13, 10:14 AM
I've set up three of the tea time kettles so far, my only issue is that my tea time oven is locked by a goal and I don't know which one..

All the goal sets I've seen since I started have been like this - you have to work back and forth between them to unlock each part. One part of a goal will unlock part of another one, and part of that one will unlock part of another one, you'll be bouncing back and forth between two or three goals the whole time until eventually the whole set will come together. It's kinda confusing at first, but you'll get the hang of it. :)

kristiphantastie
06-07-13, 11:48 AM
Do we have to make Lavender Tea after serving 12 Darjeeling Tea?

chewytwix
06-07-13, 12:58 PM
The next one. This will take much longer..
http://i.imgur.com/20RJ8He.jpg

Natasha_07
06-07-13, 01:25 PM
The next one. This will take much longer..
http://i.imgur.com/20RJ8He.jpg

How long does the drop date scones take to make ?

chewytwix
06-07-13, 01:28 PM
3 hours

glitterbabies
06-07-13, 01:30 PM
so when I finish the first 5 hr tea the oven will unlock?

chewytwix
06-07-13, 01:45 PM
so when I finish the first 5 hr tea the oven will unlock?

yes, you also get one oven for free. I didn't finish serving the 8 hour teas yet so I don't know what comes after that goal

adored2
06-07-13, 01:48 PM
Do we have to make Lavender Tea after serving 12 Darjeeling Tea?



so when I finish the first 5 hr tea the oven will unlock?

When you finish making the darjeeling tea the oven unlocks.


This is what we need for the oven and the recipes
8 tea leaves
10 pink paint

Recipes:
Finger sanwiches (1 hour)
Date Drop scone (3hours)
English Trifle (11 hours)
(see post 42 for the images)

When the oven is unlocked :


After completing 2 ovens:
http://i.imgur.com/gw02R1o.jpg

And then...


The next one. This will take much longer..
http://i.imgur.com/20RJ8He.jpg

diamondesign
06-07-13, 03:26 PM
I am actually going to take my time with these goals. I'm only using 1 kettle, and plan to use just the two ovens. There should still be plenty of time to achieve all of the goals.

adored2
06-07-13, 04:55 PM
Do we have to make Lavender Tea after serving 12 Darjeeling Tea?

Actually i missed a step. After the darjeeling tea goal this is the next goal: 14 Lavender tea (8 hours)


http://i.imgur.com/a2tQ1A2.jpg

The cost of the stove & the pic of stove:*
http://i.imgur.com/meRDrZz.jpg


After completing 2 ovens:
http://i.imgur.com/gw02R1o.jpg



The next one. This will take much longer..
http://i.imgur.com/20RJ8He.jpg

glitterbabies
06-07-13, 04:56 PM
Sorry just for clarification - I have to complete the goal of making 12 Darjeeling teas and then the oven unlocks?

I'm just really worried that I'll run out of time like I did on the Cinco De Mayo goal where I was down to my last two Tres Cakes in the oven with only 2 hrs remaining and 3 on the clock and they took the goal away early.

adored2
06-07-13, 05:13 PM
Sorry just for clarification - I have to complete the goal of making 12 Darjeeling teas and then the oven unlocks? .

Yes. And the lavender goal pops up as well. So you have two goals running:
1. Leading Lavender (make 14 lavender tea) &
2. An Unexpected Guest (ask neighbors for 6 fancy silverware & have 2 tea time ovens- you get one already built when the oven unlocks).

Baraze
06-07-13, 05:21 PM
Can you show us the recipes and how much the yield is, please?

Natasha_07
06-07-13, 05:31 PM
I feel really lost with the goals, I started doing the darjeeling tea yesterday so why do I have to make another batch of irish tea now ??? Please help I'm confused!

chewytwix
06-07-13, 05:42 PM
Can you show us the recipes and how much the yield is, please?

It's in post 42!

Baraze
06-07-13, 05:43 PM
I feel really lost with the goals, I started doing the darjeeling tea yesterday so why do I have to make another batch of irish tea now ??? Please help I'm confused!

It probably is a part of the oven goal to make it more compatible. Since the sandwiches and tea go together well. I wouldn't worry about it too much. But yes, with three separate goals for one particular line, makes it eye confusing.

On android I haven't done a lot of the previous goals. The Mexican ones needed more than I was willing to give. So they and the early Loretta goals are there, which means I have to click through them all. Such a pest!

Baraze
06-07-13, 05:44 PM
It's in post 42!

Thanks, got it! And now Im hungry and want some orange cranberry scones.....

glitterbabies
06-07-13, 06:27 PM
Yes. And the lavender goal pops up as well. So you have two goals running:
1. Leading Lavender (make 14 lavender tea) &
2. An Unexpected Guest (ask neighbors for 6 fancy silverware & have 2 tea time ovens- you get one already built when the oven unlocks).


thank you for answering!!

glitterbabies
06-07-13, 06:31 PM
does the recipe royal have anything to do with this goal? I'm in the middle of making 35 king cupcakes so I'm curious if these goals are connected or if the king cakes are the end of another goal that has expired?

Baraze
06-07-13, 06:37 PM
does the recipe royal have anything to do with this goal? I'm in the middle of making 35 king cupcakes so I'm curious if these goals are connected or if the king cakes are the end of another goal that has expired?

That is a part of the sweetco goal line. Does It still show up for you? The end is where you get the chocolate cupcake sliding board fountain thingy. The description is extra because I don't remember the name of it!

ohyeahitisjenny
06-07-13, 07:06 PM
I'm absolutely in love with the new goals! I have redecorated my whole bakery. Could someone please tell me when you unlock the Tea Time Oven?

OpeningCeremony
06-07-13, 07:23 PM
I'm absolutely in love with the new goals! I have redecorated my whole bakery. Could someone please tell me when you unlock the Tea Time Oven?

Tea Time Oven unlocks when you complete the Brew your Best goal:

after "a test of tea" : prepare 10 irish breakfast tea. (sorry i don't have a pic because i didn't realize there wasn't a pic until now.) this is the next step:

http://i39.tinypic.com/mwuosw.png

tennysonrobin
06-07-13, 07:45 PM
How long does each recipe of Tea time oven last?? 50 dishes could be too many, I'm scared!!!

ohyeahitisjenny
06-07-13, 08:08 PM
Thank you! I have nearly completed that goal, so hopefully I will get the Tea Time ovens soon. :3

crystal6789
06-08-13, 04:16 AM
How long does each recipe of Tea time oven last?? 50 dishes could be too many, I'm scared!!!

There are 3 recipes: 1 hour finger sandwiches - 3 hours Date drop scones - 11 hours English trifle. Hope that helps :)

tennysonrobin
06-08-13, 04:42 AM
There are 3 recipes: 1 hour finger sandwiches - 3 hours Date drop scones - 11 hours English trifle. Hope that helps :)

thank you! and what parts does each oven need to be built?

SakuraBlossom188
06-08-13, 08:58 AM
When do you unlock the Tea Time Oven?

adored2
06-08-13, 09:37 AM
thank you! and what parts does each oven need to be built?

See post #1!

bss18974
06-08-13, 06:09 PM
My question is... After finishing the goal where you serve 40 scones and 2 teas, is that the end of the goals or is there another one where we have to bake 50 of the last recipe?

helpfaq
06-08-13, 07:33 PM
I really enjoy the Bakery Story goals. You've got to work for a while to get them! I've only just started on the 2nd stove! :) The people who create the Restaurant Story make their goals way to easy.

bss18974
06-09-13, 10:31 AM
My question is... After finishing the goal where you serve 40 scones and 2 teas, is that the end of the goals or is there another one where we have to bake 50 of the last recipe?

Next goal is Reserved for Royalty

Serve 2 Lavender teas

Serve 50 English trifles

Reward 4150

100 XP

Dior0
06-09-13, 11:08 AM
What is the final prize

ashybooluvswelle
06-09-13, 01:35 PM
What is the final prize


I heard it was 4,000 coins and xp points

Nikki_Finn
06-09-13, 02:10 PM
That's it?
$4,000 & some xp after cooking sooooooo much!?!
Not worth finishing for me.
But for those that like that, have fun!

bss18974
06-09-13, 03:28 PM
That's it?
$4,000 & some xp after cooking sooooooo much!?!
Not worth finishing for me.
But for those that like that, have fun!

Well, I for one will at least master the recipes for the gems, so why not get another $4000 too...

chiefdragon
06-09-13, 03:30 PM
That's it?
$4,000 & some xp after cooking sooooooo much!?!
Not worth finishing for me.
But for those that like that, have fun!

Me too. I should have finished Cinco de Mayo. I gave up on the 50 tres leches cake. Didn't know about the Mariarchi band prize. :(

rowah1
06-09-13, 04:18 PM
i dont see the point

adored2
06-09-13, 04:52 PM
Next goal is Reserved for Royalty

Serve 2 Lavender teas

Serve 50 English trifles

Reward 4150

100 XP

No way...no no way. 4150 coins? That's it?

zakandcob
06-09-13, 05:07 PM
Has anyone got to the end of the goals?? I was so hoping that the royal booth would be the prize because I don't have the 25 gems yet to buy it! :)

Natasha_07
06-09-13, 05:13 PM
Has anyone got to the end of the goals?? I was so hoping that the royal booth would be the prize because I don't have the 25 gems yet to buy it! :)

If the royal booth for 25 gems 'should' be the final prize then a lot of players are going to be angry because they spent 25 hard gems just to get it and I am going to be one of those.

hey_zhel
06-09-13, 05:35 PM
!!1 I can't wait to find out what the goal prize is!!!! I already left a 4 x 4 space in my bakery :)

DeesDiner001
06-09-13, 05:36 PM
I stored and restored tea kettle for 10 breakfast tee, finished that in 5 minutes. It only requires u to prepare!!

mummartin1
06-09-13, 05:56 PM
I have bought the counters and wallpaper and kettle and etc. but when I try to buy the lamps, they're locked. How do I unlock them? I'm new at this game?

TinksThots
06-09-13, 06:04 PM
I have bought the counters and wallpaper and kettle and etc. but when I try to buy the lamps, they're locked. How do I unlock them? I'm new at this game?

You have to work back and forth between the goals to unlock each part. One part of a goal will unlock part of another one, and part of that one will unlock part of another one, you'll be bouncing back and forth between two or three goals the whole time until eventually the whole set will come together. It's kinda confusing at first, but you'll get the hang of it. :)

igames4me
06-09-13, 06:36 PM
If the royal booth for 25 gems 'should' be the final prize then a lot of players are going to be angry because they spent 25 hard gems just to get it and I am going to be one of those.

I'll be one of those angry ones too

tennysonrobin
06-09-13, 09:00 PM
If the royal booth for 25 gems 'should' be the final prize then a lot of players are going to be angry because they spent 25 hard gems just to get it and I am going to be one of those.

me too!! I saw it the first time and had no hesitation to buy it, now I regret, I don't think it's that pretty

fiona47moss
06-09-13, 09:03 PM
me too!! I saw it the first time and had no hesitation to buy it, now I regret, I don't think it's that pretty


Originally Posted by Natasha_07
If the royal booth for 25 gems 'should' be the final prize then a lot of players are going to be angry because they spent 25 hard gems just to get it and I am going to be one of those.


I will also be upset if this is the case, as I purchased the royal booth.

Oliver118
06-09-13, 11:25 PM
Now I feel lucky I didn't:D
Anyway, I'm on Unexpected Guest and Test of Tea. I just need to finish off my Tea Time Kettle and then I can get crackin'!

SakuraBlossom188
06-10-13, 09:45 AM
Has anyone found out what the end prize is?!?! I MUST KNOW!

srg70
06-10-13, 12:08 PM
On the goal thread, they've said there is no 'final' prize. Once the oven is unlocked that's it. I'm on the final goal, and will finish it tonight . Then I will know for sure.

ExotiCAT
06-10-13, 12:12 PM
I also need to know what the final prize is since if i don't want it i quit the goal. I already have sold off some of the prizes i hate like that cupcake slide.

igames4me
06-10-13, 12:34 PM
On the goal thread, they've said there is no 'final' prize. Once the oven is unlocked that's it. I'm on the final goal, and will finish it tonight . Then I will know for sure.

Pls come post result when finished

zifun
06-10-13, 03:37 PM
I might have missed this but can someone please tell me what parts I need for the tea time oven? thanks in advance!

igames4me
06-10-13, 04:08 PM
I might have missed this but can someone please tell me what parts I need for the tea time oven? thanks in advance!
Check first post

srg70
06-10-13, 06:47 PM
Sorry I messed up, I forgot there was one more goal to do. It will take me 2-3 more days.

http://i1297.photobucket.com/albums/ag32/gardnerk9/759c2b2e53815698453bf5c2cdcbef15_zps8e6aebff.jpg

SakuraBlossom188
06-10-13, 09:30 PM
On the goal thread, they've said there is no 'final' prize. Once the oven is unlocked that's it. I'm on the final goal, and will finish it tonight . Then I will know for sure.

Aww that sucks! I was really hoping for something cute! Like a large teacup-like booth or something..that's not very fair!! Boo!! Oh well :( Im almost done with the goals anyways. No point in quitting now..

mrngh22
06-10-13, 11:57 PM
Well since I have all the recipes unlocked I'm stopping.

minidemon88
06-11-13, 01:15 AM
Reserved for Royalty is the last goal. What you get after completing is 4,150 coins and 100 exp points only. It's been confirmed and mentioned in a few pages back.

jaggz83
06-11-13, 04:28 AM
I stopped, the trifles will take too long to only get 4000 coins...back to baking my red velvet cake, cinnamon rolls and cappuccino until I get to lvl 99

TinksThots
06-11-13, 06:48 AM
The way I see it, even though there's no big end prize, 4k coins is still 4k coins, and if I'm gonna master it for gems eventually anyway, why not do it now while the goals are active and get those coins? *shrug*

supahmonkiee
06-11-13, 08:21 AM
The way I see it, even though there's no big end prize, 4k coins is still 4k coins, and if I'm gonna master it for gems eventually anyway, why not do it now while the goals are active and get those coins? *shrug*

Very well put!

MrGinja
06-11-13, 01:31 PM
On the goal thread, they've said there is no 'final' prize. Once the oven is unlocked that's it. I'm on the final goal, and will finish it tonight . Then I will know for sure.

I just wanted to confirm with you all that an item is awarded upon completion of the final quest.

Happy baking!

MrGinja

igames4me
06-11-13, 01:39 PM
I just wanted to confirm with you all that an item is awarded upon completion of the final quest.

Happy baking!

MrGinja
Care to post pic of item?

Nikki_Finn
06-11-13, 02:22 PM
geez.... is it a secret?
i guess it's a good thing i haven't stopped doing the goals yet.
but i'd still like to know what the secret item is.

Natasha_07
06-11-13, 03:03 PM
geez.... is it a secret?
i guess it's a good thing i haven't stopped doing the goals yet.
but i'd still like to know what the secret item is.

It's shrouded in mystery...Maybe it's something major! LOL!

myferngardens
06-11-13, 03:30 PM
The way I see it, even though there's no big end prize, 4k coins is still 4k coins, and if I'm gonna master it for gems eventually anyway, why not do it now while the goals are active and get those coins? *shrug*

Exactly how I feel.

myferngardens
06-11-13, 03:31 PM
I just wanted to confirm with you all that an item is awarded upon completion of the final quest.

Happy baking!

MrGinja
I wonder if the royal tea theme is going to continue with the new update. I bet there is more to come.

chewytwix
06-11-13, 06:15 PM
I think we'll know by tmrw. One of my neighbors have about ten of those ovens. I'm unwilling to cough up all those coins

OnCloudDivine
06-11-13, 07:00 PM
My excitement has just multiplied exponentially!! O.o

minidemon88
06-12-13, 01:09 AM
I just wanted to confirm with you all that an item is awarded upon completion of the final quest.

Happy baking!

MrGinja

Great to know there's a final reward! Luckily I didn't give up doing the goals halfway. ^^ I'm so excited to find out what's the final prize is.

bss18974
06-12-13, 06:11 AM
Great to know there's a final reward! Luckily I didn't give up doing the goals halfway. ^^ I'm so excited to find out what's the final prize is.

The final item gives you the royal booth. Just completed last goal with the 50 trifles and the royal booth was awarded and is in my decorations tab as x1

NoWayCupcake
06-12-13, 06:17 AM
The final item gives you the royal booth. Just completed last goal with the 50 trifles and the royal booth was awarded and is in my decorations tab as x1

WHAT?! I am severely irritated by this!!! What about all the players who BOUGHT the royal booth for 25 GEMS! Like ME! I think I'll stop playing if they really end up GIVING me what I already bought for gems, for free. Ugh.

igames4me
06-12-13, 06:27 AM
omg reallly i could have saved 25 gems? NOT FAIR

house0fjoy
06-12-13, 06:32 AM
Whaaaa?!! Now I'm royally miffed! I PAID 25 gems for the royal booth too. If it were a goal prize, TL should have been upfront about it so we can make informed choices, bah!

chiefdragon
06-12-13, 06:42 AM
The final item gives you the royal booth. Just completed last goal with the 50 trifles and the royal booth was awarded and is in my decorations tab as x1

I almost bought that royal booth. Glad I did not buy it. I feel sorry for those who did.

myferngardens
06-12-13, 06:53 AM
The final item gives you the royal booth. Just completed last goal with the 50 trifles and the royal booth was awarded and is in my decorations tab as x1

Cool. I am glad for the reward myself. I am not sure how I feel about TL offering the booth for sale and rewarding as a prize. Looks like a new gem trap to me. We will have to be on our toes won't we TL?

carabellexo
06-12-13, 06:54 AM
I understand team lava dont return gems if used by accident but they knew this would be part of the goal but they added it to the decorations tab like it wasn't.

They should give us our gems back. They have deliberately done this.

igames4me
06-12-13, 07:08 AM
I understand team lava dont return gems if used by accident but they knew this would be part of the goal but they added it to the decorations tab like it wasn't.

They should give us our gems back. They have deliberately done this.
We should all sent a email to tl about this ....if enough email maybe something can get done
We should get our 25 back

I for one will be sending to seperate emails for 2 bakeries

jaggz83
06-12-13, 07:48 AM
Wow so the Royal Booth is the final prize...I may or may not continue with the goals...Nice prize tho

virry
06-12-13, 08:34 AM
Booo~ i already bought it... Doohhh!!

LalaSmooth
06-12-13, 08:54 AM
Mine is still saying 25 gems its not locked or anything

crystal6789
06-12-13, 09:11 AM
Mine is still saying 25 gems its not locked or anything

So, was there ANYTHING that was given then?

minidemon88
06-12-13, 10:08 AM
The final item gives you the royal booth. Just completed last goal with the 50 trifles and the royal booth was awarded and is in my decorations tab as x1

What?! Please tell me you're just kidding us! OMG! I spent 25 gems on the royal booth not knowing that it will be the final prize reward. If I knew this would have happened, I wouldn't have bought it in the first place. Who in the right mind will spend 25 gems on the display when you know you can get one free after completing the goals?

TL, you better respond back to us about this matter! It doesn't seem fair for those who have spent 25 gems on the display, including me. :mad: I'm so mad! They done it on purpose this time for 101% sure!!!

kooky panda
06-12-13, 10:25 AM
I will check on this, but please keep your posts civil and constructive.
Thanks!

bss18974
06-12-13, 10:28 AM
So, was there ANYTHING that was given then?

I just placed the royal booth in my bakery. As I only have 3 gems at this time, I wouldn't be able to place it if it wasn't awarded free. My neighbors can see for themselves.

ashrb
06-12-13, 10:29 AM
I'm not surprised by any of this and this is just another reason as to why I don't purchase gems anymore.

soclassymom
06-12-13, 10:30 AM
I want my gems back please , this is joke !!!!! I just have to serve 34 dishes than I will see what happens ? If its true than I'll send email for TL to return my gems back,

crystal6789
06-12-13, 10:31 AM
I just placed the royal booth in my bakery. As I only have 3 gems at this time, I wouldn't be able to place it if it wasn't awarded free. My neighbors can see for themselves.

Thanks for clarifying... I hope I can get the goal done before they change it since others are complaining... heeheh. :-)

CuteTali
06-12-13, 10:40 AM
Cool. I am glad for the reward myself. I am not sure how I feel about TL offering the booth for sale and rewarding as a prize. Looks like a new gem trap to me. We will have to be on our toes won't we TL?

Maybe it was open for sale for all those people who are too lazy or just don't want to do goals.

Or it could just be a mistake, it happened before in restaurant story that the eternal flowers, originally a goal locked item, were open for sale to anyone, they fixed it a couple of days later by putting it as a locked by goal item.

Either way, you can probably get a free booth from completing the goal even if you already bought one, make it one big dinner party table :)

mamareader02
06-12-13, 11:02 AM
This also happened in fashion with the world games edition,the larger prize had not been revealed,yet was for sale for gems in market(and yes,I made the mistake of buying it)

chewytwix
06-12-13, 11:07 AM
How did they respond that time?

mamareader02
06-12-13, 11:20 AM
Um,nothing much,I just chalked it up to "next time be more patient ",though I DID think it was wrong.

laceylaine
06-12-13, 11:31 AM
I haven't finished the goals yet, but I have already bought the royal booth. I really hope it isn't true that the end goal prize is the royal booth, because I will be really upset for using my gems for a prize I was going to get anyways. It should've been locked if that is the case. I'm asking for my gems back if this is true.

igames4me
06-12-13, 11:34 AM
I haven't finished the goals yet, but I have already bought the royal booth. I really hope it isn't true that the end goal prize is the royal booth, because I will be really upset for using my gems for a prize I was going to get anyways. It should've been locked if that is the case. I'm asking for my gems back if this is true.

yeAH im trying to finish the goals to send email to support... hope they do the right thing.... those that bought it and sent email pls report back response

CuteTali
06-12-13, 11:40 AM
This also happened in fashion with the world games edition,the larger prize had not been revealed,yet was for sale for gems in market(and yes,I made the mistake of buying it)

Hmm I don't think I even got the world games goals. What was the final prize on those?

Rainstorms45
06-12-13, 12:24 PM
Oh wow... I'm going slowly at the goals.. I only have 4 stoves so far and I'm waiting for the other 6 to be build before I start on the next set of goals... I have been eyeing the booth since I have enough gems but glad I didn't buy it yet....

graciessweets
06-12-13, 12:40 PM
TL-
I understand but do not agree with the "accidental" purchases with us of gems. It has happened to me and I went through the email process only to hear "sorry at this time no returns". I was upset but continued to play. I even thought shame on me for not being more mindful while playing. However, this gem trap is completely wrong. This is the first of its kind since I began playing in Jan 2013. TL has not offered the grand prize as a gem option from daynone of a new set of goals. I can't tell you how many booths I have seen at my neighbors and community during the last 8 days. I am one who purchased the booth and am really upset by the current business practices and how things are handled.

WE WOULD LIKE OUR 25 GEMS BACK! PLEASE DO THE RIGHT THING AS A COMPANY, PROFIT SHORT TERM NEVER ACRUES MORE THAN PROFIT LONG TERM. I AM WAITING TO HEAR HOW WE SHOULD PROCEED TO RECEIVE OUR 25 GEMS BACK.

THANK YOU.

igames4me
06-12-13, 12:50 PM
Also if it's a hassle to try refund gems one user at a time through support... You can put the booth to give 25 gems back when we sell it( since we will keep one and sell the other to get our 25 back) but you would need to notify us that you made the change by posting here

Natasha_07
06-12-13, 01:01 PM
Really ? Talk about disappointment. Please give us our 25 gems back! It's takes me a long time to get them.

Blakli12
06-12-13, 01:25 PM
25 HARD earned gems disappeared from my total 26. I'm really pissed on this, if i had the change, I would NEVER bought the Royal booth. This is a 100% Gem trap with no excuses! Is it worth to quit??

[S8] Elsa
06-12-13, 01:26 PM
Hi, everyone! We like to ensure as many players as possible are able to enjoy the game's content, no matter their playing style. The Royal Booth is available in two different avenues. You can complete the goal chain to earn it as a reward or exchange Gems for the Royal Booth in the Market. We hope you're enjoying the opportunity to get the Royal Booth in different ways.

Thank you for all of the feedback on this goal chain!

081702
06-12-13, 01:29 PM
Oh boo! I bought it on one account and stopped doing the goals on my smaller one because I figured I could take my time.

I wish is known or I'd have kept my gems for something else! Now I'm off to go build some more appliances. The nerve! It wasn't even locked! NO notification that it was an end goal. I knew we did all of these 50 million steps for a reason.

igames4me
06-12-13, 01:30 PM
Hi, everyone! We like to ensure as many players as possible are able to enjoy the game's content, no matter their playing style. The Royal Booth is available in two different avenues. You can complete the goal chain to earn it as a reward or exchange Gems for the Royal Booth in the Market. We hope you're enjoying the opportunity to get the Royal Booth in different ways.

Thank you for all of the feedback on this goal chain!
You could have posted when update came out the the royal booth was going to be the end prize.... Many would not have thrown away 25 gems on an item I could have and will be rewarded to complete a goal

Doesn't make sence now I'll have 2

laceylaine
06-12-13, 01:31 PM
Hi, everyone! We like to ensure as many players as possible are able to enjoy the game's content, no matter their playing style. The Royal Booth is available in two different avenues. You can complete the goal chain to earn it as a reward or exchange Gems for the Royal Booth in the Market. We hope you're enjoying the opportunity to get the Royal Booth in different ways.

Thank you for all of the feedback on this goal chain!

Why weren't we warned beforehand that we could've waited to finish the goals to get the royal booth for free? Seems very deceitful. Why come out and tell us this now after the fact that many of us have spent our gems on it? I want my 25 gems back.

Blakli12
06-12-13, 01:32 PM
Seriously???! If I knew that, I would NEVER bought the Royal booth! Omg!

laceylaine
06-12-13, 01:34 PM
I've been ripped off before with these games, but this one seriously puts it over the top. Something has to be done.

Natasha_07
06-12-13, 01:40 PM
hi, everyone! We like to ensure as many players as possible are able to enjoy the game's content, no matter their playing style. The royal booth is available in two different avenues. You can complete the goal chain to earn it as a reward or exchange gems for the royal booth in the market. We hope you're enjoying the opportunity to get the royal booth in different ways.

Thank you for all of the feedback on this goal chain!

so this is the way to justify the deceit ? I want my gems back.

How are we supposed to know we could've bought it without completing the goals ?

laceylaine
06-12-13, 01:45 PM
This is really disgusting. There wasn't even an apology, just we hope you enjoy. Wow, thanks TL, a new low for you.

MrGinja
06-12-13, 01:50 PM
TL-
I understand but do not agree with the "accidental" purchases with us of gems. It has happened to me and I went through the email process only to hear "sorry at this time no returns". I was upset but continued to play. I even thought shame on me for not being more mindful while playing. However, this gem trap is completely wrong. This is the first of its kind since I began playing in Jan 2013. TL has not offered the grand prize as a gem option from daynone of a new set of goals. I can't tell you how many booths I have seen at my neighbors and community during the last 8 days. I am one who purchased the booth and am really upset by the current business practices and how things are handled.

WE WOULD LIKE OUR 25 GEMS BACK! PLEASE DO THE RIGHT THING AS A COMPANY, PROFIT SHORT TERM NEVER ACRUES MORE THAN PROFIT LONG TERM. I AM WAITING TO HEAR HOW WE SHOULD PROCEED TO RECEIVE OUR 25 GEMS BACK.

THANK YOU.

Hi all,

I just wanted to clarify that this was absolutely not meant as a gem trap. We simply opened two avenues to owning such a fun item: players can either complete the entire quest line and earn the item for free, or if they don't want to or are unable to complete the quest line, they can purchase the item with gems. We knew the Royal Tea Party theme would be very popular and just wanted to make the awesome Royal Booth available to all who really wanted it. I want to apologize to you guys if there was any confusion - it certainly was not the intention. I appreciate all your feedback and will do my best to make sure we can avoid this situation in the future. You guys are what keeps these games going and we definitely want to make you happy!

MrGinja

laceylaine
06-12-13, 01:51 PM
So are we to understand that those who bought it will not get a refund? It's really easy, we email you, you give us the gems back.

igames4me
06-12-13, 01:53 PM
Hi all,

I just wanted to clarify that this was absolutely not meant as a gem trap. We simply opened two avenues to owning such a fun item: players can either complete the entire quest line and earn the item for free, or if they don't want to or are unable to complete the quest line, they can purchase the item with gems. We knew the Royal Tea Party theme would be very popular and just wanted to make the awesome Royal Booth available to all who really wanted it. I want to apologize to you guys if there was any confusion - it certainly was not the intention. I appreciate all your feedback and will do my best to make sure we can avoid this situation in the future. You guys are what keeps these games going and we definitely want to make you happy!

MrGinja

So since it was a confusion .... Can tl do the right thing and refund back the 25 gems
It's the first time goal item was available for purshased without completing goal so we aren't mind readers

Natasha_07
06-12-13, 01:54 PM
Hi all,

I just wanted to clarify that this was absolutely not meant as a gem trap. We simply opened two avenues to owning such a fun item: players can either complete the entire quest line and earn the item for free, or if they don't want to or are unable to complete the quest line, they can purchase the item with gems. We knew the Royal Tea Party theme would be very popular and just wanted to make the awesome Royal Booth available to all who really wanted it. I want to apologize to you guys if there was any confusion - it certainly was not the intention. I appreciate all your feedback and will do my best to make sure we can avoid this situation in the future. You guys are what keeps these games going and we definitely want to make you happy!

MrGinja


"We simply opened two avenues" Why couldn't you inform us at the beginning than wait until now ???

LalaSmooth
06-12-13, 02:29 PM
Yay I didn't buy it

srg70
06-12-13, 02:29 PM
Hi all,

I just wanted to clarify that this was absolutely not meant as a gem trap. We simply opened two avenues to owning such a fun item: players can either complete the entire quest line and earn the item for free, or if they don't want to or are unable to complete the quest line, they can purchase the item with gems. We knew the Royal Tea Party theme would be very popular and just wanted to make the awesome Royal Booth available to all who really wanted it. I want to apologize to you guys if there was any confusion - it certainly was not the intention. I appreciate all your feedback and will do my best to make sure we can avoid this situation in the future. You guys are what keeps these games going and we definitely want to make you happy!

MrGinja

I can understand you wanting to give all players the opportunity to have the Royal Booth, but that should have been made VERY clear at the beginning. Usually when we do goals the items are locked. So I don't think there was any way the players were supposed to know that was the final prize.

If you want to make your platers happy, please refund the gems! All those wanting their gems returned could email with the details you need.

fl0werb0mb
06-12-13, 02:33 PM
How disgusting of TL! All the time it takes for us to earn gems and THIS is what they do? They should really be ashamed. I didn't buy it, but I feel bad for those who did. That's not cool AT ALL!

chewytwix
06-12-13, 03:42 PM
It's an easy fix. If you install a new goal where the goal is to have 2 royal booths, the goal reward is 25 gems. You don't have to individually add back gems to everyone's account, just those who had purchased the booths earlier. Those who felt wronged would be content and this would not be too difficult for TL. The only thing is we will have an extra booth that will sit in our inventory.

Please consider this as a possibility at least. I don't want to open my bakery and be reminded this misunderstanding every single time I play.

mergirl96
06-12-13, 04:02 PM
Shame on you TL! I am so glad I didn't buy the royal booth. If they had planned to offer it as a goal prize, it should have been made clear in the beginning. How do they expect to stop losing players if they keep making us angry. TL, you need to come up with a way to make peace with everyone you have angered, before everyone starts to uninstall all your games.

MrGinja
06-12-13, 04:04 PM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final goal has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final goal and are not happy with the items, please contact support@teamlava.com and they will help you out.

MrGinja

igames4me
06-12-13, 04:08 PM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final quest has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final quest and are not happy with the items, please contact support@teamlava.com and they will help you out.

MrGinja

Thanks for the response....will email as soon as I'm done with goal

DaojinWildfire
06-12-13, 04:20 PM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final goal has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final goal and are not happy with the items, please contact support@teamlava.com and they will help you out.

MrGinja
Just to add onto this...

Please note that since the goal does have a time limit and will expire and the Royal Booth is now locked by a goal, you must complete the goal to buy any additional Royal Booths before it is gone from the game.

CuteTali
06-12-13, 04:24 PM
Just to add onto this...

Please note that since the goal does have a time limit and will expire and the Royal Booth is now locked by a goal, you must complete the goal to buy any additional Royal Booths before it is gone from the game.

It would make sense to have it as a goal locked item at first and award it when goals are completed, but then when the goals expire, let people have the option to buy it for gems and remove the lock on it to enable anyone who didn't get to complete the goal or didn't want to, also have the opportunity to buy it.

I believe this will make everyone happy, both goal seekers and players who don't have time or don't wish to do goals.

DaojinWildfire
06-12-13, 04:33 PM
It would make sense to have it as a goal locked item at first and award it when goals are completed, but then when the goals expire, let people have the option to buy it for gems and remove the lock on it to enable anyone who didn't get to complete the goal or didn't want to, also have the opportunity to buy it.

I believe this will make everyone happy, both goal seekers and players who don't have time or don't wish to do goals.
If you are unable to complete the storyline in time, I believe there is an option at the end that allows to you buy 1 Royal Booth, but at a premium since it wasn't unlocked. With the previous avenue we tried to introduce but just changed, there wasn't a premium since the item would still be available at the normal price even though the goals would be gone after they expire.

CuteTali
06-12-13, 04:42 PM
If you are unable to complete the storyline in time, I believe there is an option at the end that allows to you buy 1 Royal Booth, but at a premium since it wasn't unlocked. With the previous avenue we tried to introduce but just changed, there wasn't a premium since the item would still be available at the normal price even though the goals would be gone after they expire.

Yes, the price should be the same either way. The only difference is that you get one for free for doing all the work completing the goals vs. having to shed out gems and pay for it yourself if you don't want to or can't complete the goals.

bobbyrae
06-12-13, 05:21 PM
...while we of course encourage gem spends, we never want to trick you into them...

MrGinja

I think this is a most precious, precious, sentence.
Hopefully in the future players will wait until someone completes the goals and posts what the prize is BEFORE making any decisions to get new stuff. That's what I always do. :rolleyes:

myferngardens
06-12-13, 05:25 PM
This stuff is exactly why I don't buy gems. I want too, badly, but don't trust you TL. I am glad you are going to do the right thing! Why not go the extra step and add a confirm button on gem purchases? Why not refund accidental purchases? I really would like to respect your business practices and more than that, I want to trust you with my money so I can buy gems. Just do it. Come on. Be entirely trustworthy. Today is a good day to completely turn a new leaf.

PRNpny637
06-12-13, 06:34 PM
Hi all,

I just wanted to clarify that this was absolutely not meant as a gem trap. We simply opened two avenues to owning such a fun item: players can either complete the entire quest line and earn the item for free, or if they don't want to or are unable to complete the quest line, they can purchase the item with gems. We knew the Royal Tea Party theme would be very popular and just wanted to make the awesome Royal Booth available to all who really wanted it. I want to apologize to you guys if there was any confusion - it certainly was not the intention. I appreciate all your feedback and will do my best to make sure we can avoid this situation in the future. You guys are what keeps these games going and we definitely want to make you happy!

MrGinja

Seriously TL, Explain to me how this wasn't a gem trap? I have no issues with making booths available to purchase or the player can choose to work through the goals to get one free. What bothers me about this is that TL seems to put the blame on players being misinformed. You never labelled this booth as being the final prize. In fact a few pages back in this thread TL remained coy about saying what the final prize was. This is really shady TL, I'm hugely disappointed.
Lastly, I did buy the booth last week and when I complete the goals I will email TL for a refund. It's really annoying when companies refuse to admit their own mistakes. Despite this situation, I thoroughly enjoy these games and will continue to play them. I guess next time I'll be more vigilant on this forum.

PRNpny637
06-12-13, 06:41 PM
Yes, the price should be the same either way. The only difference is that you get one for free for doing all the work completing the goals vs. having to shed out gems and pay for it yourself if you don't want to or can't complete the goals.

TL during the last week that the Challenge Goals expire you should Unlock the Prizes or displays to give players who didn't finish the opportunity to purchase those items. Just an idea because I think this is a fair way to open up the goal prizes to every player. This would be beneficial to lower-level players or people who weren't interested in participating.

cherryberry9
06-12-13, 06:49 PM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final goal has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final goal and are not happy with the items, please contact support@teamlava.com and they will help you out.



MrGinja


At least we have some hope...

efoote
06-12-13, 07:13 PM
Wow what a bummer. I too purchased the booth already. They never did this before...the prize was always locked until you finished. Lesson learned...never ever buy anything new for gems.

laceylaine
06-12-13, 07:22 PM
MrGinja your response is very much appreciated. I hope this issue can be resolved in the end, and we can all walk away from this happy.

srg70
06-12-13, 07:26 PM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final goal has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final goal and are not happy with the items, please contact support@teamlava.com and they will help you out.

MrGinja

Thank you for listening to your players, and doing your best to sort this out.

Once I am done with the goals, which should be tomorrow, I will be emailing for my gems.

MizCricket
06-12-13, 07:27 PM
It would make sense to have it as a goal locked item at first and award it when goals are completed, but then when the goals expire, let people have the option to buy it for gems and remove the lock on it to enable anyone who didn't get to complete the goal or didn't want to, also have the opportunity to buy it.

I believe this will make everyone happy, both goal seekers and players who don't have time or don't wish to do goals.

That would actually make the most sense if TL was really trying to do what they said and make it available to players in more than one way. The fact that they did it it the underhanded sneaky way they did means it was a total gem trap. I'm pissed and I didn't even buy one! It's a total scam, and I can't believe they ever thought they'd get away with it. All they really accomplished is making a whole bunch of people way more cautious about spending gems on any display that comes out at the same time as new goals. And I think it's more than a coincidence that one of the devs suddenly started participating in the forum right around the time the poop was about to hit the fan.

pipipooh1977
06-12-13, 07:27 PM
I too bought the royal booth with my gems! I'm still working on the last goal. I will be emailing tl also!

MrGinja
06-12-13, 07:29 PM
Seriously TL, Explain to me how this wasn't a gem trap? I have no issues with making booths available to purchase or the player can choose to work through the goals to get one free. What bothers me about this is that TL seems to put the blame on players being misinformed. You never labelled this booth as being the final prize. In fact a few pages back in this thread TL remained coy about saying what the final prize was. This is really shady TL, I'm hugely disappointed.
Lastly, I did buy the booth last week and when I complete the goals I will email TL for a refund. It's really annoying when companies refuse to admit their own mistakes. Despite this situation, I thoroughly enjoy these games and will continue to play them. I guess next time I'll be more vigilant on this forum.

I want to let you all know what we are not at all blaming the players for anything. This was simply a decision we made with an outcome that we didn't foresee; this is definitely not the intended situation. We completely understand the frustration and are doing our best to keep everyone happy. Again, we have fixed the Royal Booth item so it is locked until completion of the final quest and any players who are unhappy with their gem purchase of the Royal Booth can contact support@teamlava.com for assistance. I hope I was able to help.

MrGinja

yusefzai
06-12-13, 07:34 PM
"We simply opened two avenues" Why couldn't you inform us at the beginning than wait until now ???

Yeah exactly, people have been openly saying in the beginning they already bought the royal booth and would be very upset if it was the final reward...TL just watched and waited, not a single word of warning. This is absolutely a gem trap. If they just want us to have 2 ways of purchasing it (via goal or via striaght gem purchase) then sell it after the goal is due as LTO.

yusefzai
06-12-13, 07:38 PM
I just really hope the people from the email support are aware they will be hearing a lot if this and will really handle it the way we are made to believe will happen-get our gems back. Because ive made complaints before abt gem traps and its always a NO.

tennysonrobin
06-12-13, 07:55 PM
that's unacceptable! I wonder why TL can do this to us!!! They said that they wanted to provide us 2 ways of getting the booth but it's like a trick, because when we buy it we do not know there is another way!!!! I'm seriously disappointed, you can say that it's a gem trap, they did it on purpose, or they're stupidly careless... either way is not a good way to build reputation for such a company...

chewytwix
06-12-13, 08:03 PM
I want to let you all know what we are not at all blaming the players for anything. This was simply a decision we made with an outcome that we didn't foresee; this is definitely not the intended situation. We completely understand the frustration and are doing our best to keep everyone happy. Again, we have fixed the Royal Booth item so it is locked until completion of the final quest and any players who are unhappy with their gem purchase of the Royal Booth can contact support@teamlava.com for assistance. I hope I was able to help.

MrGinja

Thank you. I appreciate your efforts in trying to rectify the situation.

house0fjoy
06-12-13, 08:11 PM
I had bought the royal booth with 25 gems. Reading the update here, I stored it away with the intention of writing TL for refund. NOW, MY PURCHASED BOOTH IS LOCKED by GOAL (doesn't show 1x) and NO GEMS HAVE BEEN CREDITED BACK. O MY HORRORS, what a ROYAL NIGHTMARE this is turning out to be.

081702
06-12-13, 08:14 PM
I want to let you all know what we are not at all blaming the players for anything. This was simply a decision we made with an outcome that we didn't foresee; this is definitely not the intended situation. We completely understand the frustration and are doing our best to keep everyone happy. Again, we have fixed the Royal Booth item so it is locked until completion of the final quest and any players who are unhappy with their gem purchase of the Royal Booth can contact support@teamlava.com for assistance. I hope I was able to help.

MrGinja

We like you, Mr. Gina! Please do stick around for a while longer.

xoxjenn
06-12-13, 08:20 PM
One of the goals "An Unexpected Guest" says you need to have two Tea Time Ovens... well, I have FOUR & it still says I have zero! I've restarted the game & restarted my iPhone. :(

xoxjenn
06-12-13, 08:22 PM
One of the goals "An Unexpected Guest" says you need to have two Tea Time Ovens... well, I have FOUR & it still says I have zero! I've restarted the game & restarted my iPhone. :(

Oops. I didn't know notice there was a Tea Time Oven & Tea Time Kettle. Sorry!

srg70
06-12-13, 09:12 PM
I want to let you all know what we are not at all blaming the players for anything. This was simply a decision we made with an outcome that we didn't foresee; this is definitely not the intended situation. We completely understand the frustration and are doing our best to keep everyone happy. Again, we have fixed the Royal Booth item so it is locked until completion of the final quest and any players who are unhappy with their gem purchase of the Royal Booth can contact support@teamlava.com for assistance. I hope I was able to help.

MrGinja

Thank you for keeping communication open in trying to rectify this. It's really appreciated.

tennysonrobin
06-12-13, 09:14 PM
I had bought the royal booth with 25 gems. Reading the update here, I stored it away with the intention of writing TL for refund. NOW, MY PURCHASED BOOTH IS LOCKED by GOAL (doesn't show 1x) and NO GEMS HAVE BEEN CREDITED BACK. O MY HORRORS, what a ROYAL NIGHTMARE this is turning out to be.

Oh my God, this is a real nightmare, luckily I haven't stored it yet, though I intended to. We need to tell that to TL, can't watch our gems burned and wasted like that!!!!

virry
06-13-13, 12:01 AM
Did anyone of you who bought the booth already emailing tl support yet?? Or we have to wait until we finished our goal to emaling them??

rainnie9zero
06-13-13, 12:02 AM
I had bought the royal booth with 25 gems too.
I stored it while I decorated my bakery.

I'm soooooo mad when my royal booth is locked by goal !!!!!!!
Not knowing, Royal Booth is a Final Prize before T^T
Now, I can't place my Royal Booth again!!!

I'm starting Reserved for Royalty goal. It will take a few day for serve 50 English Trifles. When I finish Royal Tea Goals I'll email TL.
I hope They will refund 25 gems back. I don't want 2 Royal Booths for my bakery!!

tennysonrobin
06-13-13, 12:05 AM
Did anyone of you who bought the booth already emailing tl support yet?? Or we have to wait until we finished our goal to emaling them??

I'll email them after finishing the goal!! Jesus I'm so mad now ggggrrrrr

creamypuff
06-13-13, 12:15 AM
Thanks to everyone who shared their feelings about this. I do want to reiterate that this was absolutely not designed as a gem trap; while we of course encourage gem spends, we never want to trick you into them. We understand your confusion & frustration, and so we have made some necessary changes. The Royal Booth will now remain locked until the final goal has been completed, at which point it will be unlocked & awarded to the player. Once unlocked, additional copies of the Royal Booth can be purchased for gems.

If you purchased the Royal Booth with your gems & received another one upon completion of the final goal and are not happy with the items, please contact support@teamlava.com and they will help you out.

MrGinja

Mr Ginja,
I appreciate your reply and do truly hope that TL will indeed do the right thing and refund my and all these other people's gems.

BUT! I want you to know that EVERY update I roll to the end of EVERY category where locked goal items are so I know what I'm going to get as rewards and I can assure you and everyone else here, the royal booth was NOT shown as a locked goal item until days and days after the goals showed up. Had I seen it locked, I would've put 2 and 2 together and figured it out. Its difficult to believe it wasn't a gem trap when it was hidden from the locked items. Please TL, keep your word. People work hard for those gems.

LalaSmooth
06-13-13, 12:24 AM
I agree - everyone should have their gems back. I am so lucky I didn't buy this for 25 gems. But maybe in future be careful what you purchase when another goal pops up.. TL can be so sneaky sometimes.


Oh please could we have Father's Day ovens.

OnCloudDivine
06-13-13, 12:41 AM
Am I missing why everyone is waiting until after they complete the goals to email tl? Get the ball rolling on it ASAP I say.

081702
06-13-13, 01:15 AM
Am I missing why everyone is waiting until after they complete the goals to email tl? Get the ball rolling on it ASAP I say.


They told us to wait until we finish and get the second one unlocked. I think it will cause confusion for them if we ask for our gems before completion. Me thinks a couple folks dont comprehend the game very well there. Believe me I want to do it now! Those gems would go well to my saved one, so I can maybe buy something nice, if ever a reasonable item comes along again. Because I'm not buying gems ever again.

We need Daijoin and Ginja around more often. Ever since the price difference fiasco on farm and fashion during Xmas, Daijoin (too lazy to scroll back to see the correct spelling, sorry!) has been a vey decent manager. Now ill be good and log off for the night.

minidemon88
06-13-13, 01:30 AM
Hi, everyone! We like to ensure as many players as possible are able to enjoy the game's content, no matter their playing style. The Royal Booth is available in two different avenues. You can complete the goal chain to earn it as a reward or exchange Gems for the Royal Booth in the Market. We hope you're enjoying the opportunity to get the Royal Booth in different ways.

Thank you for all of the feedback on this goal chain!

No. We seriously do not enjoy this. You should have warn us beforehand that the royal booth is the final prize reward after completing all the goals. And not just openly place the royal booth up for sales for 25 gems when the goals just started. It wasn't lock as a goal in the first place and also there's no indication in-game or on the forum that the display will be a final reward. After many of us have bought it not knowing anything, there you go telling us that you have make it available in two different avenues to get it. Either by completing the goals and you will get one for FREE or by spending 25 gems on it. Do we look like we can read what's on your mind?

Like I mentioned in my earlier post before, who in the right mind will spend 25 gems on the royal booth display if you know you can get one for free after completing all the goals? And I can assured you NO ONE on the forum know about all these new changes! You should have know what the outcome will be, since it's been mentioned on pages 4 that the royal booth can't be a final prize reward. Otherwise, many of us who have bought it will be very upset. You knew it, but you choose to ignore them.

minidemon88
06-13-13, 02:07 AM
I want to let you all know what we are not at all blaming the players for anything. This was simply a decision we made with an outcome that we didn't foresee; this is definitely not the intended situation. We completely understand the frustration and are doing our best to keep everyone happy. Again, we have fixed the Royal Booth item so it is locked until completion of the final quest and any players who are unhappy with their gem purchase of the Royal Booth can contact support@teamlava.com for assistance. I hope I was able to help.

MrGinja

Your help is greatly appreciated by most of us here! I definitely will email them for assistance once I've completed all the goals. Just need another few more days. I do hope you have enough staffs standby to assist us with these problem. I want my 25 gems back! It doesn't feel nice to be *****ed. :(

wingus
06-13-13, 04:48 AM
Just saw all this kerfuffle about the Royal Booth and I'll add my anger to all those here. Brought a booth, stored it away and now can't even access it. I've got a while to go before finishing as I'm only on the Scones. I did have a feeling that this might have been a gem trap (no matter what spin is put on it), but brought one anyway. I'll be waiting to see what the response is from support to others who will be emailing before I do. I don't want to waste my time if the response is going to be "no gem refunds at this time". Grrrrrrr......

SakuraBlossom188
06-13-13, 09:07 AM
Yup, duh. *facepalm* I didn't get much sleep last night. For the oven, I have no idea. Sorry about that. :( It'll get posted before long I'm sure, it never takes long for someone to get through the whole set and get details up for the rest of us. :)

The parts are Tea Leaf and Pink Paint :D I already have 4 up and a 5th on the way

MrGinja
06-13-13, 11:18 AM
If you purchased a Royal Booth with gems and then stored it away, and are now unable to access it since the item has been goal-locked, please contact support@teamlava.com and they will take care of you.

MrGinja

kattkrazie
06-13-13, 11:35 AM
TL has explained the situation, apologized, and offered to work with those affected. I do not see it as a gem trap but rather an attempt to satisfy all players, whether they work the goals or not. They have provided us with an amazing, entertaining game that can actually be played for free if we so desire. The animosity towards TL is unreasonable in this situation.

graciessweets
06-13-13, 11:50 AM
TL has explained the situation, apologized, and offered to work with those affected. I do not see it as a gem trap but rather an attempt to satisfy all players, whether they work the goals or not. They have provided us with an amazing, entertaining game that can actually be played for free if we so desire. The animosity towards TL is unreasonable in this situation.


It is being considered a gem trap since it was offered for 25 gems on day one of the new goals and was not communicated anywhere via forums or update messages when opening bakery story or even showed on day on as a goal item locked. This is the first time TL has made a goal prize offering at the beginning but did not tell us that this is what was. If it had been communicated from the get go then the hostility and frustration would not have been displayed I'm sure on this forum. Everyone would have been able to choose which avenue suited their game play ie complete goals get it for free or skip goals and purchase it on day one.

igames4me
06-13-13, 11:53 AM
I agree .... Tl made a mistake and has offered to fix it and returning the 25 gems back

So it's time to move on since we all make mistakes
Can't wait to finish the goals so I can send the email and get my 25 gems back

Nikki_Finn
06-13-13, 12:22 PM
TL has explained the situation, apologized, and offered to work with those affected. I do not see it as a gem trap but rather an attempt to satisfy all players, whether they work the goals or not. They have provided us with an amazing, entertaining game that can actually be played for free if we so desire. The animosity towards TL is unreasonable in this situation.

what?!? it is totally reasonable.

i did NOT buy the royal booth & lose out on gems
but i completely understand why everyone who did would be upset.
have you not read all these posts?
do you not understand what happened?

it's just disgusting what was done.
those people were *****ed out of gems.

i'm just happy that i didn't think the booth was worth spending 25 gems on.
it was just wrong what went down.
but hopefully everyone gets their gems back.

i've bought gems in the past for both RS & Fashion.
but never bakery.
and now i'm certain that i never will.

MizCricket
06-13-13, 12:47 PM
I agree .... Tl made a mistake and has offered to fix it and returning the 25 gems back

So it's time to move on since we all make mistakes
Can't wait to finish the goals so I can send the email and get my 25 gems back

The only *mistake* they made was thinking the players would let them slide when they found out the goal prize was something they already bought for 25 gems. They didn't make it available for purchase before the goals were done by *mistake* and they didn't fail to tell players it was the goal prize by *mistake*. That was all done on purpose with the intent of selling more of the displays for gems instead of giving them away free. Offering a refund after they got called out on it is the least they can do.

graciessweets
06-13-13, 01:08 PM
The only *mistake* they made was thinking the players would let them slide when they found out the goal prize was something they already bought for 25 gems. They didn't make it available for purchase before the goals were done by *mistake* and they didn't fail to tell players it was the goal prize by *mistake*. That was all done on purpose with the intent of selling more of the displays for gems instead of giving them away free. Offering a refund after they got called out on it is the least they can do.


I couldn't agree more! :-)

carabellexo
06-13-13, 01:18 PM
I GOT MY GEMS BACK!!

So happy right now!

soclassymom
06-13-13, 01:24 PM
I got my gems too, I'm relaxed now :o

igames4me
06-13-13, 01:50 PM
I GOT MY GEMS BACK!!

So happy right now!

Yay happy for you
Wow you are done with the goals? Your fast I only bought 5 ovens so I need like 2 more days

carabellexo
06-13-13, 02:02 PM
Yay happy for you
Wow you are done with the goals? Your fast I only bought 5 ovens so I need like 2 more days

Thank you! Yeah I've finished. I ended up having about 10 ovens lol.

srg70
06-13-13, 02:35 PM
I GOT MY GEMS BACK!!

So happy right now!

Great news! I'm going to email tonight when I finish the goals.

efoote
06-13-13, 03:29 PM
Got my gems back & had the royal booth taken away...I am not done with the goals yet.

Thanks to everyone on the forums for all the help!

house0fjoy
06-13-13, 04:24 PM
I got my gems back too, thank you TL, most appreciated!

house0fjoy
06-13-13, 04:27 PM
And thank you Mr Ginga and Ms Kooky

cherryberry9
06-13-13, 04:46 PM
Just emailed. Hopefully will get mine back in some time.

laceylaine
06-13-13, 04:50 PM
I'm so glad this issue is being resolved. Got my royal booth removed and my gems back. Now just waiting to finish the goals to get it back for free! I will definitely be more cautious with gem spending, even though this shouldn't have happened in the first place. Much thanks to all involved in fixing this, it restored my trust :)

[S8] Elsa
06-13-13, 05:40 PM
The only *mistake* they made was thinking the players would let them slide when they found out the goal prize was something they already bought for 25 gems. They didn't make it available for purchase before the goals were done by *mistake* and they didn't fail to tell players it was the goal prize by *mistake*. That was all done on purpose with the intent of selling more of the displays for gems instead of giving them away free. Offering a refund after they got called out on it is the least they can do.

As MrGinja mentioned, this was not intentional. We offered the option to earn the item through the goal or exchange Gems for it on the Market to accommodate different play styles. However, due to the feedback, we realize that this opportunity wasn't well received and worked together to resolve the concerns as soon as possible.


I had bought the royal booth with 25 gems. Reading the update here, I stored it away with the intention of writing TL for refund. NOW, MY PURCHASED BOOTH IS LOCKED by GOAL (doesn't show 1x) and NO GEMS HAVE BEEN CREDITED BACK. O MY HORRORS, what a ROYAL NIGHTMARE this is turning out to be.

If you've stored your Royal Booth and you're not able to access it due the goal lock, please email support@teamlava.com for assistance.



Am I missing why everyone is waiting until after they complete the goals to email tl? Get the ball rolling on it ASAP I say.

You don't have to complete the goals before you email Support. Completing the goals first is a strategy some players are using so they're able to have a Royal Booth on the board while they work on the goals. After they unlock it, they email Support for assistance with the extra Royal Booth.

If you prefer to go ahead and submit a request, that's fine, too.

PRNpny637
06-13-13, 07:36 PM
First, I'd like to thank the moderators of this board for their patience and assistance on this matter and various other situations. Second, I think it's great that TL is exploring different strategies to make gameplay more fun and interactive. This makes playing funner for players of all levels. Hopefully, you've learned from this situation to notify players of changes instead of assuming that players would figure it out. Lastly, I know it's difficult to create a game where everyone is pleased. I appreciate the efforts that customer support has done to resolve this issue for myself and other players.

tennysonrobin
06-13-13, 07:39 PM
I'm so glad this issue is being resolved. Got my royal booth removed and my gems back. Now just waiting to finish the goals to get it back for free! I will definitely be more cautious with gem spending, even though this shouldn't have happened in the first place. Much thanks to all involved in fixing this, it restored my trust :)

yes, same here. I'm glad that they did not ignore our emails. they fixed it well in deed, now I just need to finish the goal to have my booth back XD

Natasha_07
06-14-13, 12:47 PM
I got back my gems and I'm so happy this was resolved. Thank You TL!

srg70
06-14-13, 04:42 PM
I got back my gems and I'm so happy this was resolved. Thank You TL!

How long did you have to wait to get them back? I emailed yesterday but still haven't had them refunded.

[S8] Elsa
06-14-13, 04:44 PM
How long did you have to wait to get them back? I emailed yesterday but still haven't had them refunded.

Please allow 3-5 days for a response. If you don't receive a response in 48 hours, feel free to follow up with me via PM.

srg70
06-14-13, 04:59 PM
Please allow 3-5 days for a response. If you don't receive a response in 48 hours, feel free to follow up with me via PM.

Ok, thank you.

cherryberry9
06-14-13, 06:04 PM
I got mine back yay!!

081702
06-14-13, 06:13 PM
I've just Sent my email in. Maybe this will help me obtain the new item coming on Monday. Now THAT is a 60 plus gem display.

virry
06-14-13, 06:13 PM
I got my gems back too!! Thank you TL!!

rowah1
06-14-13, 10:12 PM
thsi one i need help really i wish we had more goals often

minidemon88
06-15-13, 01:11 AM
TL has explained the situation, apologized, and offered to work with those affected. I do not see it as a gem trap but rather an attempt to satisfy all players, whether they work the goals or not. They have provided us with an amazing, entertaining game that can actually be played for free if we so desire. The animosity towards TL is unreasonable in this situation.

This is like rubbing salt on our wound. I'm sure you are not one of the affected people who have spent 25 gems on the royal booth. Or perhaps you haven't read through the entire thread to find out what exactly is going on.

minidemon88
06-15-13, 01:19 AM
I'm really happy to report that I've gotten back my 25 gems! They responded back to my email promptly! Yay! All thanks to the support staff, MrGinja, kooky and PonyRoar! Nice job! :o I hope you guys can get back your gems too!

Just a bit more till I can unlock the reward. Gogogo!! XD

Oliver118
06-15-13, 12:25 PM
Do you know what the Grand prize is?!

igames4me
06-15-13, 12:27 PM
Do you know what the Grand prize is?!

Omg where have you been? It's the royal booth