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View Full Version : Unintentional Gem purchase because of stupid pop-ups!!!



DarkyChan
03-20-13, 04:01 PM
The title says it all..i opened the game and clicked ok instead of closing the pop up about the new gift box..the accidentally tapped one...and I didn't know just tapping one would buy it!!!seriously I had no interest in those boxes...I was saving my gems for expansions and with one stupid tap cause there's no confirmation button they poofed and I want to know if they can remove the item I got (I didn't even place it yet!!!) And get back my gems!!T-T

cherryberry9
03-20-13, 04:08 PM
Sorry TL doesn't refund gems on unintentional purchases. If you don't mind me asking, what did you get out of the box?

kooky panda
03-20-13, 04:34 PM
For loss of gems, you can send an email to support@teamlava.com