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View Full Version : Gem issue, please help!



AntoniaSapphire
03-16-13, 05:36 AM
I started out with 7gems and now I have 1. I was only clicking on my pet snow shoes house to ask friends to send me some grass seed so I'd be able to complete her house but instead I accidently clicked on the gem button. :( Yes I know I clicked on it more than once but the gem button is so close to the friend button. I play pet shop on my phone and I use my fingers to press the buttons so putting the buttons so close together makes this an easy mistake. All my gems have been put on her house by mistake, her house isn't even finished yet. Is there any way I can get my gems back!? :confused:

If not than I am completely disapointed, cause I love playing pet shop and the gems on there are not easy to get so they shouldn't be able to go alway that easily.:mad:

rsschenaol
03-18-13, 04:21 AM
There is a huge bug in this game with gems. They disappear. I bought $20 worth on last Fri and they never showed up. I don't know if it's being addressed email support@teamlava maybe they can help.

kooky panda
03-18-13, 05:14 AM
For loss of gems, please send an email to support@teamlava.com .