View Full Version : help me!
leahumonika
02-17-13, 03:05 AM
I did reset the tablet game and was removed, I reinstalled the game but I can not enter my id. What can I do? Help me!
E-Mail TeamLava @ mailto://support@teamlava.com
kooky panda
02-17-13, 11:47 AM
If you trying to use a new device (different from the device you first downloaded the game to), you will need to transfer your games over to your new device.
Transfer Information (http://forums.teamlava.com/showthread.php?42962-Have-a-new-device-Restore-your-original-account-here!)
You can email support@teamlava.com (support@teamlava.com) and they can transfer your games.
If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.
Storm 8 Transfer (http://forums.teamlava.com/showthread.php?39878-Transferring-Teamlava-games-to-a-new-device)
If playing on the same device and your games have started over, you will need to email support@teamlava.com
Let them know your storm ID and the name of the tablet you play on.
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