my game suddenly cant opened, pls help

[chilpie_san]

hello, my game restaurant story is suddenly crash, cant opened, is anyone had same problem? my bakery story game is just fine. i already restart my tablet, but still situation, is anyone can help?

[pattypopo]

I posted the same issue in bugs. Are you on kindle?

[chilpie_san]

what is the meaning of kindle? lol. i dont really cant speak english.

[pattypopo]

Kindle fire tablet.

[kofekat]

I'm having the problem. Android, Samsung, Galaxy Note 10.1

[chilpie_san]

i played with samsung android galaxy tab.

[BPRoses]

Me too. OTL, it was working fine in the afternoon but it suddenly just crashed when i open it. Could start even after i restarted my phone. Using Samsung Galaxy S3.

[BPRoses]

*couldn't start even after i restarted.

[DeesDiner001]

Won't open on my android.

[chilpie_san]

to pattypopo, i can open my restaurant story, but the original, not christmas/thanksgiving edition, and its open, n thankful my food is not overcook.

[nmishii]

I had the same issue with the Android Christmas version. Its okay on the Valentines and regular versions.

The Christmas version didn't get the valentines updates and its force closing because neighbors sent Valentines gifts and/or part requests and the Christmas version doesn't know what those are.

[Waladriel]

I cant open Restaurant story on Android.
Not the original and not thanksgiving edition.

My food is going to be overcooked :(

[pattypopo]

to pattypopo, i can open my restaurant story, but the original, not christmas/thanksgiving edition, and its open, n thankful my food is not overcook.

Glad you got something to open. I installed old version also and it is working. Wonder if we will get Valentine version.

[nmishii]

I cant open Restaurant story on Android.
Not the original and not thanksgiving edition.

My food is going to be overcooked :(

Either install the Valentines version or update your regular version. In Google Play, the regular version is dated Jan 11 and it works fine for me.

[nmishii]

Either install the Valentines version or update your regular version. In Google Play, the regular version is dated Jan 11 and it works fine for me.

The Jan 11 regular version is 1.5.5.4.

[chilpie_san]

hey guys, finally i can play the restaurant story for christmas, after i uninstall the game, and install again from google play, but before uninstall, i back up the game, for secure. =p
is valentine edition is new? i cant find on my google play

[nmishii]

hey guys, finally i can play the restaurant story for christmas, after i uninstall the game, and install again from google play, but before uninstall, i back up the game, for secure. =p
is valentine edition is new? i cant find on my google play

I did a search for "teamlava games" and its down at the bottom after Slots: Holiday Edition and before the non-Storm8 games.

[kajoba]

As of this morning, (Sat 1/19) I can't play the Christmas version on my Galaxy S3. Are you saying, if I download the regular or valentine's version, the Christmas version will start to play and stop force closing?

If I uninstall and re-install the Christmas version, will my game/level/progress still be there, or will I have to start over? Will my food still be there?

[meme1098]

As of this morning, (Sat 1/19) I can't play the Christmas version on my Galaxy S3. Are you saying, if I download the regular or valentine's version, the Christmas version will start to play and stop force closing?

If I uninstall and re-install the Christmas version, will my game/level/progress still be there, or will I have to start over? Will my food still be there?
Your game is David on TL's servers and identified by your device. Your progress will not be lost.

[meme1098]

Hahaha. David. Haha that's funny. Darn autocorrect Meant to say saved

[610EATS]

Hi Everyone,
I can't locate the Valentine's version and I am reading that if I uninstall the regular or Christmas versions I'll still have all of my food that is about to spoil, correct?

[FrozenTurtle]

For anyone who still has trouble accessing their games after uninstalling and reinstalling the app, please respond with the following:

Storm8 ID
Versions affected (you can find this in Menu >> Help/FAQ)
Device/OS version

[610EATS]

Nevermind I'm going to uninstall and see what happens

[610EATS]

All better thanks Everyone, Have a wonderful weekend

[linacs]

Can't open restaurant story am using regular version just started today on a Samsung phone with android can't see the version cause can't get into the game I have tried uninstalling rebooting the device and turning off the wireless please help

[FrozenTurtle]

Can't open restaurant story am using regular version just started today on a Samsung phone with android can't see the version cause can't get into the game I have tried uninstalling rebooting the device and turning off the wireless please help

Are you able to access the game from any other version?

[linacs]

reinStAlled the Christmas version and it works but still not the regular version

[linacs]

reinStAlled the Christmas version and it works but still not the regular version

btw it comes up immediately with no internet connection, I have tried turning wireless off and back on

[funnyhamsters]

My game is telling me to force close. Help me. It keeps doing that

[Flashygrrl]

Wow....this was a widespead problem today, wasn't it? I had to uninstall/reinstall before I could open mine. Fortunately I had taken a break from my one-hour dishes and had salmon on the grill...

[snook1109]

I also have kindle hasn't worked all day snook1109

[violetmissy]

My game won't open today either. I'm using the galaxy ace 2. I tried both the Christmas Restaurant Story and the regular version, but they just crash and close and soon as I try to open them. I'm on version 1.5.5.4. It was working fine last night. Clearing the cache or restarting didn't work.

I deleted the regular version and reinstalled it as well as the new valentine's day version. I'm able to get into the Valentine's day version now. The regular version just keeps flashing "installing..." on my notification bar but it doesn't finish.

[cherokee329]

Kindle...RS not opening.

[funnyhamsters]

:mad: My game is telling me to force close after 6 hours still

[mstaylor73]

I am having the same issue on a toshiba thrive.....RS keeps closing. What is going on?

[meme1098]

Kindle...RS not opening.

According to one of the mods on here, if you're on kindle and can't open, you need to turn off your wifi and then turn it back on.

[BetteAnn]

I'm having the same problem with my Samsung Galaxy 3. It all of a sudden stopped opening. I'll try going through the original Restaurant Story and see how that goes.

[BetteAnn]

Nope didn't work.

[rizny]

[B]Same here, I c'not play, all my food are about to spoiled.! Its always show me FORCE CLOSE! please tell how lng it will b' fine???

[rizny]

Its same, I dwnload all d RS GAME (CHRISMAS EDITION, THANKSGVNG EDITION N ORIGINAL) BT its samdm, does'nt work gud! Always show me FORCE CLOSE. So, we' must b patient fr waiting till evrythng normaly back. :-)

[wendy475]

I had the same problem all day and finally came here. I uninstalled and reinstalled and fingers crossed it's working, however most of my food was spoiled which I wasn't happy about as they were long cook times to start with :mad: I don't suppose tl are thinking of giving everyone a few free gems for all the trouble we've had today? :D

[BetteAnn]

:D I was able to bypass the freeze up by going to my Bakery Story and clicked on the icon in the upper right hand corner that shows other Team Lava games. I was able to get into my Restaurant Story that way and cleared all my ovens until they get this figured out. It still froze up a couple times while accepting my gifts from neighbors but just went back in the same way through the icon on upper right hand corner through the Bakery Story and was able to finish up. Hope this helps all of you!!

[ferretzz]

Same prob here regular version and christmas edition started this morning galaxy tab 2

[ferretzz]

Hey guys and gals just uninstall and reinstall both restaurant story and christmas to fix the games crashing.

Worked for me.

[linacs]

:D I was able to bypass the freeze up by going to my Bakery Story and clicked on the icon in the upper right hand corner that shows other Team Lava games. I was able to get into my Restaurant Story that way and cleared all my ovens until they get this figured out. It still froze up a couple times while accepting my gifts from neighbors but just went back in the same way through the icon on upper right hand corner through the Bakery Story and was able to finish up. Hope this helps all of you!!

thanks so much this worked and by the way have uninstalled all RS and that did not work on my android phone