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View Full Version : Recieving full bills, but only half of purchased gold...



psycoe11
12-18-12, 05:35 PM
so apparently i accidentally made 2 $4.99 purchases at 7:09 am this morning, but instead of it giving me 240 gold, it only gave me 120... bug? glitch? theivery? i have no clue what to call it, but i say it had better be fixed... -.-

sweetstuff525
12-18-12, 05:38 PM
Email support@teamlava.com

And to not make gold packages purchases accidently .. Block in app purchases from your device.... So just when you want to make purchases you unblock it in settings and then block it

Or you can take you credit card off your account

psycoe11
12-19-12, 04:59 AM
Sent an email, hope to get a reply soon... :/

kooky panda
12-19-12, 05:05 AM
If you have not already done it, send a copy of your receipt.
Support will be able to help with this.