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View Full Version : Waiting to get my farm back after 26hours... Someone read the support email?



amuyoshie
12-13-12, 02:50 PM
Hi everyone,

I got my new ipad yesterday, and tried to change my account on the new ipad using the teamlava device transfer (with my udid). I got the confirmation message but unfortunately the farm was still on my old ipad, after appro 30 min, i was unable to have access to my farm on my old and my new ipad (internet issue, but all the other games (outside teamlava storm8) was ok).

So i sent an email to support@storm..... and still waiting for a reply.

This morning, I was able to open the farm again (still on my old ipad...) so i changed what i needed and tried again to switch my farm using the webpage online, and still, after 30 min, same issue, i cant have access to my farm (internet fail).

I know teamlava / sotm8 have a lot to do, but really, I just want to switch device!

My ticket number is: 701569 if someone here can tell me to fix this asap.

I spent a lot of money on this game, and I really want it back as soon as possible.

Thanks in advance!