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netaoneneal
12-06-12, 04:11 PM
Need help transferring castle story to a new device. I have both old and new UDID # numbers. Please advice! Thank you!

MollyR7
12-06-12, 04:31 PM
I also need help transferring Castle Story.... also Dragon Story New Dawn, Monster Story, Pet Hotel Story, Zoo Story 2 and Jewel Mania

kooky panda
12-06-12, 04:58 PM
You can email support@teamlava.com (support@teamlava.com) and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
http://forums.teamlava.com/showthrea...ll=1#post66787 (http://forums.teamlava.com/showthrea...ll=1#post66787)

Note: Dragon story is not in the list to transfer. You can download one of the other games in the list, do your transfer with that game.
All your TL games will transfer with it.



If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8

http://forums.storm8.com/showthread.php?t=14674 (http://forums.storm8.com/showthread.php?t=14674)


Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.

netaoneneal
12-07-12, 11:33 AM
I have sent all information to transfer castle story to my new device. Do I not play the games until the transfer is done? This could take a couple of weeks?

kooky panda
12-07-12, 11:35 AM
It take 3-5 business days before a support agent gets to your ticket.
You can still play you games on your old device.

netaoneneal
12-07-12, 12:00 PM
Thank you so much!

mrsmith1988
02-28-14, 01:22 AM
Hi I can't seem to access the forum. I have just ordered a new phone and really want to transfer the game myself. Any quick ideas how to do it? Thanks

maguar
02-28-14, 01:39 AM
If you're not keeping your old phone use the steps in this thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method) as it will remove your account from your old phone. If you're keeping your old phone but want to access your account from your new phone you can use this log in feature. (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!)

ranatanios
04-23-15, 10:07 AM
hello, i play castle story and i have recently changed my phone, so how can i save my progress?

queentina3
04-23-15, 11:12 AM
hello, i play castle story and i have recently changed my phone, so how can i save my progress?

http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!

That thread I posted has more updated information. Read it and it should help you.

kbicloud
09-27-16, 12:26 PM
http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!

That thread I posted has more updated information. Read it and it should help you.

THANK YOU!!! Worked perfect I had to log into bakery to do this as the one I wanted to move castle story didn't give me the log in option

dawnrenee110
10-21-16, 07:35 AM
THANK YOU!!! Worked perfect I had to log into bakery to do this as the one I wanted to move castle story didn't give me the log in option

Bakery isn't giving me a log in either. Just a spot to create a new password. i want to move Castle Story but no login option given. How do we transfer the game? My old device just up and died so I don't have access to it but I already had a username and password.

meme1098
10-21-16, 08:24 AM
Bakery isn't giving me a log in either. Just a spot to create a new password. i want to move Castle Story but no login option given. How do we transfer the game? My old device just up and died so I don't have access to it but I already had a username and password.

Try using Fruit Splash Mania. If it's asking for a password just put one in for now in case you want to go back to that game for requests or gifts you might need.

nimix09
01-16-17, 03:13 AM
Does this work if I'm also switching from iOS to Android?

SpiritWind00
01-16-17, 03:23 AM
Does this work if I'm also switching from iOS to Android?
Yes :) it works from any device to any other device. It allows for same game on multi devices or a different game on each of your devices. Hub post 3 has more details.

nimix09
01-17-17, 02:40 AM
Yes :) it works from any device to any other device. It allows for same game on multi devices or a different game on each of your devices. Hub post 3 has more details.

Thank you! I'll try after the current timed event is over on Castle Story.. Not gonna take any glitch risk~ heh..