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cchernov
12-03-12, 10:33 AM
Every time I try and load the app the error pops up saying i need to check my internet connection? I can play every other game, and use the internet so obviously I'm connected.

sherry1963
12-03-12, 11:52 AM
I'm having the same problem with farm story. I'm playing on a kindle fire

KaileysDragonIsland
12-03-12, 12:47 PM
I too, am having the same trouble playing Dragon Story.

kooky panda
12-03-12, 02:34 PM
Try going into your settings and turning off your wifi, then turn it back on, to see if this helps.

sherry1963
12-03-12, 03:47 PM
tried it and it didn't help

kooky panda
12-03-12, 04:06 PM
tried it and it didn't help
Try uninstalling the game and reinstalling it from the market.

cchernov
12-03-12, 07:18 PM
I've tired turning wifi on off. Tired re installing the game. Tried restarting my phone. I've tired everything and still won't load bcc of the error!!! I'm so frustrated!!!!!

kooky panda
12-03-12, 08:38 PM
I've tired turning wifi on off. Tired re installing the game. Tried restarting my phone. I've tired everything and still won't load bcc of the error!!! I'm so frustrated!!!!!
What device do you play on?

cchernov
12-04-12, 04:29 AM
iPhone

kooky panda
12-04-12, 05:13 AM
iPhone


Try syncing your phone to itunes. check and make sure you have the most current IOS version for your phone.
Which phone? 3, 3S, 4, 4S or 5?

cchernov
12-04-12, 06:35 AM
Okay sync it and it didn't work. I have the 4s and I looked the version and it said I gave the most current.

sherry1963
12-04-12, 08:09 AM
I uninstalled and reinstalled and it's working today....thank you!!!!

cchernov
12-04-12, 08:26 AM
Not mine :( I've tired everything.

kooky panda
12-04-12, 08:30 AM
Okay sync it and it didn't work. I have the 4s and I looked the version and it said I gave the most current.

You should have IOS version 6.0. check under your settings, general and scroll down to version.

cchernov
12-04-12, 09:26 AM
Says 6.0.1

kooky panda
12-04-12, 10:50 AM
Okay now lets check the game. What game are you having problems with? What version are your playing?
Check under meny-help-small number at the bottom.

cchernov
12-04-12, 11:03 AM
city story metro, and i couldnt tell you what version because it wont let me get in the game to even press menu. i deleted it and reinstalled it twice so whatever version you download from the app store is the version i got.

kooky panda
12-04-12, 12:04 PM
I am stuck. Looks like you have tried everything. I know some members are having issues with City Metro.
You will need to email support@teamlava.com to have them check your game.

Here is a thread you may want to visit.
http://forums.teamlava.com/showthread.php?36317-Warning-If-you-build-a-large-city-the-game-won-t-let-you-play.

cchernov
12-04-12, 12:11 PM
already emailed them too :( sill waiting for a responds... thanks for your help tho!! hopefully i hear from them soon

cchernov
12-06-12, 06:38 AM
I'm going on a week now not being able to play my game! When I click on it it pops up an error to check my Internet connection. Obviously it's not my Internet considering I'm using my Internet to write this as we speak. I've emailed them twice and had a fourm on here going. The person on the fourm tired to help but the emails are going no where. They said they will pass it along to the "engineer". Still nothing has been done!!! Am I going to get a weeks worth of coins back? A weeks worth of request and everything else I could have had. Don't think so!!!! I'm so frustrated and its like team lava does nothing!! If your gonna make a game make it so it works! Not when u get a big city it crashes and you do nothing!!!!!

kooky panda
12-06-12, 10:38 AM
They are still investigating this issue.
See Current thread


http://forums.teamlava.com/showthread.php?36317-Warning-If-you-build-a-large-city-the-game-won-t-let-you-play.&p=476181&viewfull=1#post476181

oacam
12-10-12, 10:57 AM
Your trick doesn't work at all.....

Tried "almost" all possible tricks.... but still nothing!

I trust it is the STORM8 ID problem syncronizing with TL server!

brendanwangx10
11-23-13, 05:58 AM
The city story really troublesome, i have no problem with other story game but this one,keep asking me to check internet connection which is very very frustrated.:mad:

brendanwangx10
12-26-13, 09:57 PM
The connection issue is strike back again !!! :mad::mad::mad:

brendanwangx10
11-02-14, 03:02 AM
This time the server down, how long does it takes to fixed that problem ? :(

kooky panda
11-02-14, 09:07 AM
Games should be back up!