Level 80 - Back to Zero

[rhezah]

After the maintenance, i could not see my restaurant ;( i am back to zero with no designs, no food. nothing at all.

please help!

[sterlingempire]

Try waiting for a bit, it is most likely they are still tweaking a few things.

Otherwise, email support@teamlava.com with your ID, game, and a link to this thread. Only they can save your restaurant!

[marrrina]

If it doesn't change just delete and reinstall the app

[rhezah]

Try waiting for a bit, it is most likely they are still tweaking a few things.

Otherwise, email support@teamlava.com with your ID, game, and a link to this thread. Only they can save your restaurant!

Thank you for the reply. I have emailed them, waiting for the reply now.

[rhezah]

If it doesn't change just delete and reinstall the app

If I reinstall, will I get my restaurant back? I am so frustrated ;(

[NicklePickle9]

email supportteamlava.com. they can help. it is just a bug.

[NicklePickle9]

just delete and install the app if that does not work.
trust me, it works, or it should

[sterlingempire]

If I reinstall, will I get my restaurant back? I am so frustrated ;(

You might. Worth a try.

[NicklePickle9]

You might. Worth a try.

it should. played city story and deleted it. re-installed it and got all my progress back

[rhezah]

it should. played city story and deleted it. re-installed it and got all my progress back

i deleted and reinstalled but i still could not see my restaurant :( i still have the money, and the neighbors, as well as my level but everything else is gone. Emailed teamlava but won't get any reply yet because of the holiday ;((( sooooo frustrating :(

[[S8] Regina]

Thank you for reporting this issue and submitting an email to support. I'm sorry for the delays due to the holiday, but we are looking into this issue right now. Thank you!

[rhezah]

Thank you for reporting this issue and submitting an email to support. I'm sorry for the delays due to the holiday, but we are looking into this issue right now. Thank you!

Thank you for the reply.
I hope what I have cooked will not be spoiled :(((

Thanks once again.

[cafecolsed]

I know how you feel same happen to me I was on level 99 now all gone tried turning it off n on delete game down loaded it again still no good send email don't know how I will have to wait fed up

[rhezah]

I know how you feel same happen to me I was on level 99 now all gone tried turning it off n on delete game down loaded it again still no good send email don't know how I will have to wait fed up

For all these frustrations, they should give us something like 1,000 gems lol
I will add you up. They will restore everything with a bonus ;)

[rhezah]

I just hope my 4 stars will not come down to 3

[cafecolsed]

Hi I hope the same I bet we don't get anything I wish yes please add me that is my I'd cafecolsed I do play daily tip n gift everyday did have 4 stars cafe name jess cafe thanks

[rhezah]

Hi I hope the same I bet we don't get anything I wish yes please add me that is my I'd cafecolsed I do play daily tip n gift everyday did have 4 stars cafe name jess cafe thanks

I already added you. Im still level 80 but i got 4 stars ;)
I really hope this will be fixed soon as I'm soooooo lonely seeing my restaurant back to zero with nothing in it. I have worked hard day and night for that.

[rhezah]

Hi I hope the same I bet we don't get anything I wish yes please add me that is my I'd cafecolsed I do play daily tip n gift everyday did have 4 stars cafe name jess cafe thanks

I already added you. Im still level 80 but i got 4 stars ;)
I really hope this will be fixed soon as I'm soooooo lonely seeing my restaurant back to zero with nothing in it. I have worked hard day and night for that.

[rhezah]

Update, this problem should now be fixed. Please restart your game to confirm (turn your device on and off).

Thank you soooo much.
I appreciate.