can't add neighbours

[haasje1979]

My storm8id is haasje1979, but with this (and other) games it says it is infinity. I can not add any neighbours so I can not complete quests due to this. When will this be solved? I allready send an e-mail, but the only response is that it is worked on, but I want to know when I can fully enjoy these games....
please solve this

[kooky panda]

What is happening when you try to add neighbors? Are you getting an error message?

[haasje1979]

it says 'Unable to find anyone with that Storm8 ID. Make sure you have entered a Storm8 ID and not the name of their zoo.' but I tried this with several id's from the add me topic and they all give this message