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View Full Version : My gems are gone!! HELP HELP HELP!!



hako911
11-09-12, 09:22 PM
I was doing the purchasing from the catalog then the game suddenly quit, after I joined the game again, the gems number became 6, it's supposed to be 45+ (I can't remember excat number, but definitely between 45 to 50) before the game quit.

Someone please help me to find it back thanksssssss:(

kooky panda
11-09-12, 09:33 PM
Check to see if you have a new catalog slot or any new items.
If you cannot see where your gems went, send an email to support@teamlava.com so they can look into your game.

cherryberry9
11-09-12, 09:40 PM
I was doing the purchasing from the catalog then the game suddenly quit, after I joined the game again, the gems number became 6, it's supposed to be 45+ (I can't remember excat number, but definitely between 45 to 50) before the game quit.

Someone please help me to find it back thanksssssss:(

Its not worth it emailing Team lava no matter what you say they will not refund gems( trust me I've tried)

KadeeDid
11-09-12, 10:43 PM
Its not worth it emailing Team lava no matter what you say they will not refund gems( trust me I've tried)

I lost gems mysteriously. team Lava said it was an "in synch" error but they do not refund for such glitches.

hako911
11-13-12, 10:40 PM
thx, i've already emailed but I dont think i'll get refund anyway:(