Transfer

[msvidkiller13]

HI :) I sent a E mail to support to transfer my Dragon Story. Please I would like my game back.
ID msvid****er13
Kindle FIre

[kooky panda]

It can take 3-5 business days for an agent to respond to your ticket.

[msvidkiller13]

Ok :) Thank you BUt... I am going through Dragon Story with drawl :( If you could can you look into it?
It can take 3-5 business days for an agent to respond to your ticket.

[kooky panda]

Ok :) Thank you BUt... I am going through Dragon Story with drawl :( If you could can you look into it?

I understand, but support will be the one to do the transfer. Stay close to your email so you can respond to them quickly when they ask you any questions .

[msvidkiller13]

Thank you :)
I understand, but support will be the one to do the transfer. Stay close to your email so you can respond to them quickly when they ask you any questions .

[msvidkiller13]

Hello :) Can you look into when I can get my Dragon Story Game back? I have sent gold receipts to verify my game.

[msvidkiller13]

HI :) Any idea when I can get my game back???? I have sent in 3 gold receipts..... ID msvid****er13 Game: Dragon Story Island name Ellie's Island ==== Temp id ::: newkindle2

It's been 5 days

[queentina3]

HI :) Any idea when I can get my game back???? I have sent in 3 gold receipts..... ID msvid****er13 Game: Dragon Story Island name Ellie's Island ==== Temp id ::: newkindle2

It's been 5 days

Have you emailed TL from the last email they sent you requesting an update as to when the transfer will be made? If not, you should do so as only support@teamlava.com can assist you at this point.

[msvidkiller13]

I would say I as I sent them my gold receipts as stated above. I e mailed them 3 or 4 times. Still waiting.
Have you emailed TL from the last email they sent you requesting an update as to when the transfer will be made? If not, you should do so as only support@teamlava.com can assist you at this point.

[queentina3]

I would say I as I sent them my gold receipts as stated above. I e mailed them 3 or 4 times. Still waiting.

I meant since you sent the receipts. Only support can answer as to when your game will transfer, so you have to go through them. If it has been 5 days since your last email from them, email them again from that last email asking for a status update.

[msvidkiller13]

I resent everything last night this why I am posting now to see what my status is :) Thank you so much for your reply. It's going on 6 to 7days. I spent real money on my game and I want it back, going through Dragon Story withdrawal :)
I meant since you sent the receipts. Only support can answer as to when your game will transfer, so you have to go through them. If it has been 5 days since your last email from them, email them again from that last email asking for a status update.

[msvidkiller13]

I sent a request for a transfer of one of a few games I play here on TL and sent everything from gold receipts to even a copy from Amazon that my Kindle Fire was replaced and still TL has not giving my games back. It wouldn't be so bad if I did not spend real money for a free game but since I paid to play I feel that it is mine. I have not left any feedback for any of the games I have here on Team Lave but I think now is time to leave feedback to say that as much as you play much is taken and nothing giving. I am really upset as I know if I am having this much of a hard time just getting DS I give up on my other games BS,RS and FS :( This is not fair I really paid for this game. Sadden. ..

[kooky panda]

Nothing yet? Can you send me a PM (http://forums.teamlava.com/private.php?do=newpm&u=46)with your support ticket number?
I will see if a community manager can check this for you.

[msvidkiller13]

Thank you so much. I sent you the last pm which has all the details along with all gold receipts and a copy of my new kindle also. I still have other games to get back too.
Nothing yet? Can you send me a PM (http://forums.teamlava.com/private.php?do=newpm&u=46)with your support ticket number?
I will see if a community manager can check this for you.

[msvidkiller13]

THANK YOU THANK YOU :) They just game me all my games back :) Thank you again so much :) E.
Nothing yet? Can you send me a PM (http://forums.teamlava.com/private.php?do=newpm&u=46)with your support ticket number?
I will see if a community manager can check this for you.

[kooky panda]

THANK YOU THANK YOU :) They just game me all my games back :) Thank you again so much :) E.
Thanks to Cuddlydragon!!!
Happy dance!!!

http://th652.photobucket.com/albums/uu247/thetigr3ss/th_dance.gif (http://media.photobucket.com/image/happy%20dance/thetigr3ss/dance.gif?o=35)

[msvidkiller13]

Oh Yeah "_ Happy Happy Dance :) :dance: Thanks Again so much :) E.
Thanks to Cuddlydragon!!!
Happy dance!!!

http://th652.photobucket.com/albums/uu247/thetigr3ss/th_dance.gif (http://media.photobucket.com/image/happy%20dance/thetigr3ss/dance.gif?o=35)