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View Full Version : Did not get 10 gems from installing Pets Live Tresh



Unregistered
06-22-10, 04:45 PM
I installed Pets Live Tresh but I did not get an extra 10 gems. It was posted on Farm Story as a bonus.

Unregistered
06-22-10, 04:48 PM
I didn't either, not very happy!

Unregistered
06-22-10, 04:49 PM
Same here!!!

Unregistered
06-22-10, 05:06 PM
I didn't for this one or the world war game. How do we collect?

Farmer Elle
06-22-10, 05:16 PM
I didn't either - very disappointed

Unregistered
06-22-10, 05:41 PM
I didn't get mine either

Unregistered
06-22-10, 05:42 PM
Me too! Pls help, I am upset. My ID is mudpie

Unregistered
06-22-10, 06:22 PM
Same here...

captcola

Unregistered
06-22-10, 06:41 PM
Me neither!!!


ID
Moeligerent

Unregistered
06-22-10, 07:04 PM
I didn't get my 10 gems either. I didn't like that game as well as Farm Story either.

Unregistered
06-22-10, 07:25 PM
yeah same here didnt get mine Name: Credo ID: Appleofuri

Mo's Orchard
06-22-10, 07:41 PM
Didn't get mine either. I was a bit surprised because the others all worked fine for me.
I was sort of interrupted during the attempt to download with the new privacy policy agreement from iTunes. Thought that might have been the problem.

I still am wondering why the Flowers version was not a regular update. Why is there still the old version available? Will that one have different updates? Was there any reason to keep it?

Norman
06-22-10, 09:32 PM
Thanks for bringing this up, our engineers are looking into this issues and we'll update you as soon as we can.

Norman
06-22-10, 11:05 PM
Hi everyone, we have discovered a technical glitch that caused the missing Gem problem with installing Pets LIVE Thresh. Our engineers have fixed the issue and you will get your 10 Gems the next time you log in to Farm Story. Sorry for the inconvenience and please let me know if you still experience any other issues. Thanks!

Mo's Orchard
06-22-10, 11:33 PM
I got mine. Thanks for all your good work.

Unregistered
06-23-10, 02:59 AM
Me too! Pls help, I am upset. My ID is mudpie

Thank you! Received the gems.

Unregistered
06-23-10, 03:50 AM
Hi, this morning I found the new privacy policy agreement from iTunes after accept it the message to get the 10 gems just desapeared.

Thanks !

Unregistered
06-23-10, 03:51 AM
My ID is gianday

Please help! thank u!

Unregistered
06-23-10, 04:19 AM
Hi I found out the way ....

I got my 10 gems when I opened the new application " pets LIVE" and click ok

Did you guys tried this?

Unregistered
06-23-10, 07:48 AM
I got the 10 gems too! Thanks!

Glabibou
06-23-10, 02:43 PM
Hi everyone, we have discovered a technical glitch that caused the missing Gem problem with installing Pets LIVE Thresh. Our engineers have fixed the issue and you will get your 10 Gems the next time you log in to Farm Story. Sorry for the inconvenience and please let me know if you still experience any other issues. Thanks!

Hi,

I installed Pets LIVE Thresh, but still did not receive my 10 gems on Farm Story. I received the points on all the other storm8 games but not on Farm Story. Perhaps this is because I did not have the last version of Farm Story when I installed Pets LIVE Thresh ?
I would appreciate if you could give me some help here. My Storm8 ID is glabibou

PS : i reinstalled pets live thresh and updated my farm story, but still no gems

Thanks

Unregistered
06-23-10, 04:50 PM
^^^Yeah same as above. I tried everything, still no gems. :(


ID
moeligerent

pemula
06-23-10, 10:18 PM
i didn't get my gem either, is it because we have played pets live prior to the farm story??
cause my sister didn't play pets before (farm story is the only storm8 game she play) got the gem, but not me, who have pets live installed before the farm story.

Unregistered
06-24-10, 01:41 AM
Pls advise, did not get 10 gems instead only 6 gems! Upset

Unregistered
06-24-10, 06:44 AM
i didn't get my gem either, is it because we have played pets live prior to the farm story??
cause my sister didn't play pets before (farm story is the only storm8 game she play) got the gem, but not me, who have pets live installed before the farm story.

My son downloaded it because he plays iMafia, on the same day it offered gems for Farm Story, but I didn't get a popup in FS, so I didn't get any gems.

Unregistered
06-24-10, 04:45 PM
you have to open the game once you install it and it will show you the free gems :) you don't have to play it, just get past the first screen and it should give you the gems. worked for me. bettyboop4278 add me

Unregistered
06-24-10, 08:21 PM
i got my ten gems

Unregistered
06-24-10, 08:22 PM
Pls advise, did not get 10 gems instead only 6 gems! Upset

it only offered 6 gems, not ten.

Larry
06-24-10, 10:51 PM
I didn't get mine ether.

Norman
06-24-10, 11:43 PM
We apologize for the inconvenience. You need to run the app (World War 21, etc) in order to receive gems. If you still cannot receive gems, please email support@teamlava.com with your Storm8 ID or UDID, and we can assist you further.

Thanks,
TeamLava Support

Unregistered
06-25-10, 10:42 AM
Stupid question, but where do you guys get these offers? Don't think I've seen one yet.

Unregistered
06-26-10, 08:14 AM
I installed Pets Live Tresh but I did not get an extra 10 gems. It was posted on Farm Story as a bonus.

You have to open the Pets Live Tresh game and then you get credit for the gems.

Unregistered
06-27-10, 08:21 AM
You need to access what you downloaded on ur phone and there will be a page that tells you what kinda points you got!!

Unregistered
06-27-10, 11:28 AM
when it pops up and says download bla bla to collect free gems, download the app, open it like you are going to play and it will tell you have the free gems. they show up on your farm- gems icon
hope this helps

Blessing Star
06-27-10, 03:41 PM
Quit all your complaining you big cry babies. Break out your wallet like me and just BUY your gems.



Storm ID: hokulani

Unregistered
06-27-10, 04:02 PM
Quit all your complaining you big cry babies. Break out your wallet like me and just BUY your gems.



Storm ID: hokulani

Only a loser would spend real money on these type games.

Unregistered
06-28-10, 03:05 AM
You need to actually open the app to collect the gems. There will be a box telling you ## gems/points added.