View Full Version : No gems for Pets Live
Hi guys
Got the pop up offering 10 free gems for downloading Pets Live. Did the download and no gems.
Storm8 Id ellieh
Unregistered
06-22-10, 04:23 PM
Same thing here
I am glad to see I am not alone. I received the offer to download Pets Live and receive the free 10 gems and didn't receive them either. I figured maybe you had to run the application so I did and then went back into Farm Story and did not receive the credit. I hope they will fix this as I am saving up for the beautiful family house.
I am glad to see I am not alone. I received the offer to download Pets Live and receive the free 10 gems and didn't receive them either. I figured maybe you had to run the application so I did and then went back into Farm Story and did not receive the credit. I hope they will fix this as I am saving up for the beautiful family house. I will include my storm8 ID in hopes that you can somehow give me my gems.
Storm8 ID is Shortbunny.
Unregistered
06-22-10, 04:31 PM
Yep I'm right there with y'all
Unregistered
06-22-10, 04:33 PM
me too id shinato91
Unregistered
06-22-10, 04:41 PM
the same thing happened...id's masterlocke and suelo
Unregistered
06-22-10, 04:43 PM
Same thing happened to me! No gems for the pet live.
ID HettieMae
DoodleBug8
06-22-10, 05:14 PM
When I opened the Pets game it said I had received points toward 2 other games but not for Farm Story.
ID DoodleBug8
Unregistered
06-22-10, 05:17 PM
ID: adamthefarmer
Luv2Prowl
06-22-10, 05:29 PM
I had the same thing happen...downloaded the pets app then opened it and received points for 2 other games but no gems for farm story. Then went to farm story and confirmed that I did not receive the 10 gems.
Unregistered
06-22-10, 05:47 PM
Indeed. I received points for all the other storm8 games I play but no gems for Farm Story.
ID: Thanodai
The same thing happened to me downloaded Pets LIVE and did not get the free gems for Farm Story. :(
ID: Niney
crypearl
06-22-10, 05:58 PM
pets live installed and opened but no gems. will this bug be fixed?
Farmer Elle
06-22-10, 05:58 PM
Same thing happened to me. Sent an email to support@teamlava.com and they credited my account straight away. Team Lava are awesome
Unregistered
06-22-10, 06:07 PM
I didn't get any points either. Even started the game but nothing. You think we got ripped off?
Unregistered
06-22-10, 06:17 PM
i didn't get the gems either
I didn't recieve any gems either.
Storm ID StarTiger
Unregistered
06-22-10, 06:21 PM
id is farmerjosh
Unregistered
06-22-10, 06:46 PM
Same Same. Cocy
I read Farmer Elle's post and just sent an e-mail to support@teamlava.com. I will let you know if they do indeed give me my gems that I didn't receive. I even played the game thinking that would work as other games are like that that they require you to not only install but then run them to get your credit.
Support has helped me in the past with other issues. I am sure they will take care of this.
Unregistered
06-22-10, 08:15 PM
Awww there was a popup for gems? I didn't get it ):
jobeh@1borneo.com
06-22-10, 08:24 PM
Hi guys
Got the pop up offering 10 free gems for downloading Pets Live. Did the download and no gems.
Storm8 Id ellieh
Hi,
I have the same experience to all the pop up offering and no gems....
Farmer Jane II
06-22-10, 09:24 PM
No gems here either!
siejo82
06-22-10, 10:01 PM
Oh good to know others noticed that too. I kept deleting and reinstalling it. Good to know im not crazy either
After posting this thread, I went to bed and on opening farm story this morning, I found the gem fairy had visited during the night and my 10 gems were there.
Thanks for the quick action.
Hello all,
I just opened an e-mail from support. They have fixed the problem. When you log into your game the gems will appear. Support really does take care of bugs and other issues.
Unregistered
06-23-10, 01:41 AM
I got mine too after several hours. You know, I can't believe how much this game has sucked me in. I was so po'd about not getting the gems, as though not getting them had negatively affected my whole life. I would say that I need to get outside more, except, I am outside... with my awesome game!!! Yay,
Received my Gems this morning. Thanks! :D
The same thing happened to me downloaded Pets LIVE and did not get the free gems for Farm Story. :(
ID: Niney
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