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View Full Version : No gems for Pets Live



Ellie
06-22-10, 04:20 PM
Hi guys

Got the pop up offering 10 free gems for downloading Pets Live. Did the download and no gems.

Storm8 Id ellieh

Unregistered
06-22-10, 04:23 PM
Same thing here

Bunny
06-22-10, 04:26 PM
I am glad to see I am not alone. I received the offer to download Pets Live and receive the free 10 gems and didn't receive them either. I figured maybe you had to run the application so I did and then went back into Farm Story and did not receive the credit. I hope they will fix this as I am saving up for the beautiful family house.

Bunny
06-22-10, 04:28 PM
I am glad to see I am not alone. I received the offer to download Pets Live and receive the free 10 gems and didn't receive them either. I figured maybe you had to run the application so I did and then went back into Farm Story and did not receive the credit. I hope they will fix this as I am saving up for the beautiful family house. I will include my storm8 ID in hopes that you can somehow give me my gems.

Storm8 ID is Shortbunny.

Unregistered
06-22-10, 04:31 PM
Yep I'm right there with y'all

Unregistered
06-22-10, 04:33 PM
me too id shinato91

Unregistered
06-22-10, 04:41 PM
the same thing happened...id's masterlocke and suelo

Unregistered
06-22-10, 04:43 PM
Same thing happened to me! No gems for the pet live.

ID HettieMae

Nicole
06-22-10, 04:51 PM
Me too!!!
ID: nic's Farm

DoodleBug8
06-22-10, 05:14 PM
When I opened the Pets game it said I had received points toward 2 other games but not for Farm Story.

ID DoodleBug8

Unregistered
06-22-10, 05:17 PM
ID: adamthefarmer

Luv2Prowl
06-22-10, 05:29 PM
I had the same thing happen...downloaded the pets app then opened it and received points for 2 other games but no gems for farm story. Then went to farm story and confirmed that I did not receive the 10 gems.

Unregistered
06-22-10, 05:47 PM
Indeed. I received points for all the other storm8 games I play but no gems for Farm Story.

ID: Thanodai

Niney
06-22-10, 05:49 PM
The same thing happened to me downloaded Pets LIVE and did not get the free gems for Farm Story. :(

ID: Niney

crypearl
06-22-10, 05:58 PM
pets live installed and opened but no gems. will this bug be fixed?

Farmer Elle
06-22-10, 05:58 PM
Same thing happened to me. Sent an email to support@teamlava.com and they credited my account straight away. Team Lava are awesome

Unregistered
06-22-10, 06:07 PM
I didn't get any points either. Even started the game but nothing. You think we got ripped off?

Unregistered
06-22-10, 06:17 PM
i didn't get the gems either

Jade
06-22-10, 06:18 PM
I didn't recieve any gems either.
Storm ID StarTiger

Unregistered
06-22-10, 06:21 PM
id is farmerjosh

Unregistered
06-22-10, 06:46 PM
Same Same. Cocy

Bunny
06-22-10, 07:25 PM
I read Farmer Elle's post and just sent an e-mail to support@teamlava.com. I will let you know if they do indeed give me my gems that I didn't receive. I even played the game thinking that would work as other games are like that that they require you to not only install but then run them to get your credit.

Support has helped me in the past with other issues. I am sure they will take care of this.

Unregistered
06-22-10, 08:15 PM
Awww there was a popup for gems? I didn't get it ):

jobeh@1borneo.com
06-22-10, 08:24 PM
Hi guys

Got the pop up offering 10 free gems for downloading Pets Live. Did the download and no gems.

Storm8 Id ellieh

Hi,

I have the same experience to all the pop up offering and no gems....

Farmer Jane II
06-22-10, 09:24 PM
No gems here either!

siejo82
06-22-10, 10:01 PM
Oh good to know others noticed that too. I kept deleting and reinstalling it. Good to know im not crazy either

Ellie
06-22-10, 10:56 PM
After posting this thread, I went to bed and on opening farm story this morning, I found the gem fairy had visited during the night and my 10 gems were there.

Thanks for the quick action.

Bunny
06-22-10, 11:10 PM
Hello all,

I just opened an e-mail from support. They have fixed the problem. When you log into your game the gems will appear. Support really does take care of bugs and other issues.

Unregistered
06-23-10, 01:41 AM
I got mine too after several hours. You know, I can't believe how much this game has sucked me in. I was so po'd about not getting the gems, as though not getting them had negatively affected my whole life. I would say that I need to get outside more, except, I am outside... with my awesome game!!! Yay,

Niney
06-23-10, 11:57 AM
Received my Gems this morning. Thanks! :D



The same thing happened to me downloaded Pets LIVE and did not get the free gems for Farm Story. :(

ID: Niney