View Full Version : Pay for nothing
MageMogu
09-25-12, 02:51 AM
I bought 50 Gems just a moment ago, but my Gem still 0,my money has gone!!!!!! What's Wrong?!!! Give me money back or 50 Gem!!!!!! My ID is MageMogu.
kisseop
09-25-12, 04:10 AM
Android? If so, your purchase must have shawn in Google wallet, print screen it and send to support@teamlava.com. It once happened to me, and they replied to me that I should provide some proof of purchase or wait 2-3 days, because it can take as much to transfer the gems. But better email them.
MageMogu
09-25-12, 04:35 AM
Android? If so, your purchase must have shawn in Google wallet, print screen it and send to support@teamlava.com. It once happened to me, and they replied to me that I should provide some proof of purchase or wait 2-3 days, because it can take as much to transfer the gems. But better email them.
Thank you. I played this game on I touch4. And I have receive Gems right now.
kisseop
09-25-12, 04:54 AM
Thank you. I played this game on I touch4. And I have receive Gems right now.
:D happy for you
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