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heavenmom
09-07-12, 08:59 PM
I got a new device do I really have to start all over is there a way to get my data again

wiggles2288
09-07-12, 09:28 PM
There is a forum with instructions on how to switch devices.

kooky panda
09-07-12, 09:36 PM
You can email support@teamlava.com (support@teamlava.com) and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
http://forums.teamlava.com/showthrea...ll=1#post66787 (http://forums.teamlava.com/showthread.php?11887-PLEASE-READ-How-to-Transfer-to-a-New-Device&p=66787&viewfull=1#post66787)

If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8

http://forums.storm8.com/showthread.php?t=14674 (http://forums.storm8.com/showthread.php?t=14674)
If you have a kindle fire you will need to email support, you cannot transfer on your own.

Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.