how can i remove my ID from my old phone?

[sohyunia]

I have to remove My ID from old phone.
Please help me

[2794102612]

You should contact teamlava support at support@teamlava.com and ask them to transfer your account.they will ask a few questions, once you answer them they should switch over your account

[sohyunia]

thanks! I sent e-mail,,but nothing happened yet..... :( still waiting

[greygull]

If you haven't Recieved the automated response at least by now, check your spam folder. If its not there, double check that you sent the email to support@teamlava.com The automated response should come quickly (typically within an hour), but it can take up to 5 business days for an agent to respond.