PDA

View Full Version : Can't get into game



shellie1520
07-17-12, 11:23 PM
Wont let me in to hotel or bakery what's going on

nikoves
07-17-12, 11:34 PM
Mine isn't letting me in either. All I see is the opening loading screen and the app crashes. :(

marrrina
07-17-12, 11:38 PM
If you're Apple users uninstall and reinstall. Restart your device if necessary. This solved the problem for me. You won't lose any game data doing so

nikoves
07-18-12, 12:18 AM
Worked! I was nervous to try because it said I could lose my data, but nothing was lost after the uninstall. The hard reboot didn't do anything.

marrrina
07-18-12, 03:22 AM
Worked! I was nervous to try because it said I could lose my data, but nothing was lost after the uninstall. The hard reboot didn't do anything.

The only data you lose is in the Game Center (assuming youre on iPhone) but that returns when the app is reinstalled :) YOur actual game content is always saved on TLs servers.

DaojinWildfire
07-18-12, 10:39 AM
Please try reinstalling the app. Let us know if you are still not able to access the game after reinstalling.